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El personal es poco o nada amable, los asientos muy incómodos.

My Spanish is weak and it was a problem when their website glitched and duplicated one of my passenger’s names. Customer service was poor to correct it.

They charge you ridiculous amounts for a carry on and a checked bag (almost the same price as the flight itself). Volaris has got to be the most uncomfortable airline I've ever been on. There is barely any leg room, the seats don't recline even though there is a button, and there is no way to get any work done, as not even a laptop fits on the tray-table.

1 30 minutes delay 35 minutes weating on plane to take a bus from plane to terminal .

Pros: Everything inside this airline is wrong!

Cons: They are canceling flights all the times Check in is a nightmare Worst customer service ever No one knows anything and they are avoiding you or ignoring you all the time

Cons: What I already mentioned you make my travel a nightmare

Pros: No

Cons: Letting me know from the beginning that I need to scan some stupid code that is not necessary I waste a lot of time trying to scan the code and I couldn't to finally an employee give me a form to put what all ready was written

Cons: The delay

Cons: They oversold the flight and many People had to stay for 2 more days I was lucky to get a seat they sold my ticket to someone else it was like a nightmare

Cons: There were plenty of available seats to social distance however upon asking to be relocated they would only do an aisle seat for money. What happened to caring for others SAFETY?! I sent a Twitter message (with photos) and no reply. Shitty service and lack of concern for human health.

Cons: 4 h delay

Pros: Flight attendants were friendly But people at checking in are really mean. Nasty people you should get another people with better trainings, etc. They were asking personal questions and abusing just because of their power. Not good at all, one on the worst experience

Cons: Personal at checking in. They have the worst attitude ever

Pros: Not much

Cons: Faster boarding More comfortable seats!! Crew was doing a turn around and we’re exhausted-not good customer service-crew too tired!!!

Pros: On time fight

Cons: Service airline should serve a least water to the passengers with charging them for it

Pros: Crew were nice

Cons: They charge for absolutely everything and flights are not even that cheap. Seats ate very uncomfortable.

Pros: Terrible! Terrible signage, terrible treatment, terrible organization!

Cons: Everything!

Pros: Nothing

Cons: Delayed flight, next time send the alert in time for people to stay put instead of waiting at the airport. And why keep your stupid vip seats empty and crowd people in the back in the middle of a pandemic. I hate volaris and I'll selling all my shares with them. Go vivaaerobus

Cons: Comfort of seats and when checking in being checked in with your party not scattered around.

Pros: Crew always nice

Cons: Boarding process was very slow-not normal for Volaris