Traveler reviews
Overall rating
6.3
Good
Based on 80 reviews
Boarding
6.3
Comfort
6.7
Crew
6.8
Entertainment
6.6
Food
6.3
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Find cheap flights on Etihad Airways
Round-trip
Economy
Etihad Airways information
| IATA Code | EY |
|---|---|
| Routes | 143 |
| Top route | Jeddah King Abdulaziz Intl to Abu Dhabi Intl |
| Airports served | 69 |
| Top airport | Abu Dhabi Intl |
Recent reviews
Traveler rating
925
561
447
345
14
Find reviews that mention:
food was good
bad food
flight crew
connecting flight
comfortable flight
good crew
great service
entertainment system
business class
economy class
leg room
bad experience
customer service
ground staff
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10.0
Nice
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10.0
Nice and better
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4.0
Food is horrible compared how it was in ETihad few years ago so is staff who doesn’t want to help the people at all.
review from
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8.0
I guess because it was a short distance we get into small unit but the seats were very uncomfortable, but an overall experience I will say that with make it some improvement to the seats and give them a little more of space it will make a difference
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8.0
It will be good idea to improve the seat space even in economy if you explain the idea to make it more confort for passengers they will choose more your service
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10.0
Seating comfort, coordination by staff, food, punctuality and cleanliness were all excellent. Most of the flight crew staff were courteous except one or two which maybe considered as area for improvement.
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8.0
Unusually slow checking process. Can improve on that. Food was okay but can improve on that also.
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8.0
Boarding was very good and crew was good , entertainment system and food was not that good .
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6.0
6077692588006
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6.0
Food options are limited and quality and quantity poor and inadequate
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10.0
Every thibg
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8.0
Horrible immigration experience at ABU DHABI. A lot of mismanagement.
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8.0
everything was good except the immigration process at Abu Dhabi. There were not instructions on where to go. The assigned gate was closed and there was no place to rest. The immigration queue was long and it took 2 hours to get to the immigration officer. Horrible experience.
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4.0
Fare difference was really bad almost double than my regular fare never fly again
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10.0
Overall experience except baggage collection in Chicago was good. In Chicago, baggages from many flights routed to single domestic carousel that had caused lots of mess and many had to wait for more than 90 minutes to collect the baggage as Etihad baggages were released in pockets due to priorities given to other domestic flights baggage
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8.0
Both major veg meals included Paneer - seems like they are limited on vegetarian options to have to serve the same on 2 diff meals. yes these meals incl other items but 2 diff veg options would help.
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8.0
Associate at Delhi airport was not friendly at all and kept stating that she could not help with seat selection for connecting flight from Abu Dhabi. Even if this is true ?? her continuing to state that this would come at a charge ( just to get a aisle seat) did not help.
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10.0
Food could be better
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10.0
Food could be better
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10.0
Nothing
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10.0
Everything was good
review from
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4.0
Immigration form was very small lettered and too much to read for two answer. Many had to sear on the floor to fill it.
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6.0
Veg. Food was very bad. One time pasta. Other time eggplant. We only could eat bread butter. Most of the seats around us could not be pulled back during landing even by crew. Our raw was 31. Helpers were not helping even old customers. Boarding from amd was chaos so was checking. Crew was efficient and energetic. Check in staff was helpful.
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8.0
Good
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8.0
Crew was very good , but still Etihad price for extra bags vey expensive.
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4.0
Flight delayed a lot for unexplained reasons Wrong Baggage carousel number announced in the plane caused unnecessary delay at baggage claim
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8.0
No proper directions about US immigration/ customs locations and procedures.
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2.0
The original flight on 15th canceled but not informed the passenger. The next flight allocated was for 20th. Why 5 days later. This is unacceptable
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2.0
I would never book Etihad ever again.
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10.0
Thank you. It was nice/beautiful journey.
review from
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Flight status
Etihad Airways route map
Top airports served by Etihad Airways
- Abu Dhabi Intl Airport (AUH)
- London Heathrow Airport (LHR)
- Riyadh King Khaled Intl Airport (RUH)
- Islamabad Intl Airport (ISB)
- Doha Hamad Intl Airport (DOH)
- Mumbai Chhatrapati Shivaji Intl Airport (BOM)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Dammam King Fahad Intl Airport (DMM)
- Bengaluru Intl Airport (BLR)
- Hyderabad Rajiv Gandhi Intl Airport (HYD)
- Manila Ninoy Aquino Intl Airport (MNL)
- Cairo Airport (CAI)
- Kuwait City Airport (KWI)
- Amman Queen Alia Intl Airport (AMM)
- Lahore Airport (LHE)
Etihad Airways contact information
- EY IATA Code
- +971 2 511 0000 Call
- etihad.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.