|Top route||Kuwait City to Abu Dhabi Intl|
|Top airport||Abu Dhabi Intl|
Long wait for baggage. 2.4 hours
Walk from Terminal to Terminal was too long. Not much escalators
I would rate my experience this time as poor. My baggage got lost and when I tried to contact Customer Service they were keep telling me to call international numbers (Dubai and India). Submit my request over email and this is taking forever for them to respond back. My trip was for 25 days where I end up doing new shopping for myself. So far there is no response and no idea if they are going to send me my compensation as I lost all my new clothing and gifts what I bought from US for my relatives. Worst experience this time what I was never expecting from Etihad.
Spacious seats for economy class. Food was good. Responsive and great cabin crew.
Entertainment options are poor. Add more movies (Hollywood, Bollywood, European etc) and TV shows/Comedy etc which are latest.
Entertainment options are poor. Add latest movies (Bollywood, Holywood, European...), TV shows/comedy etc.
Beware of connecting flights as Etihad planes can arrive late, we had originally a 1.5 hour connection but on arrival 45 minute connection left which was still doable. They bumped us off the flight even though enough time to transfer. Transfer desk was unhelpful. Wanted to rebook us for 24 hours later, wasting our accommodation booking in the final destination. Finally after much stress and arguments they put us on a code share flight which needed a connection in another country and arrived 4 hours later. Not great experience.
The Etihad plane was small, 3 by 3 seating configuration. No screen on the back seat. Had to use phone to stream movies for free from their entertainment system. Food was ok. Just get 1 meal. Getting water or a drink is slow and the cabin crew take numerous time to respond to buzzer.
The overall experience was okay
Food was bad. Comfort was bad
Meal quantity was very less.
I liked the comfort and the food the most. The food was delicious and the entertainment was good.
I'm a constant Etihad passenger but this is the first I felt uncomfortable, firstly the seat are small, turning the arrangement of seat from 2 rows to 3 rows, flight was delayed, food was bad, what happen Etihad?
Worst experience ever, never ever flying with etihad again.
The flight was a disaster in all aspects, was treated like an animal. I paid 2k for this ticket, felt suffocated even asked if I could get an upgrade to business class but got denied. Never ever flying with etihad again. Been a valued customer for years. Never again.
economy seats horribly uncomfortable. food inedible. staff inattentive. pilot hit the Sydney runway so hard my teeth rattled. there was nothing good about this flight.
very limited selection for Bollywood movies. In spite of requesting way in advance for Vegi meal, we have to remind crew to bring vegi food. For sure it was not a wow experience. OR may be i have higher expectation.
Ticket cancelled by airline 3 hours before departure
My ticket was cancelled 3 hours before the scheduled flight
A350 is definitely better plane with Etihad airways. It was a short flight so couldn’t say much about various services.
Service could be better. Not if it is because of covid or if it because Etihad is facing financial struggles but the overall journey was below average compared to other business class I have taken in past. I was comparing with Emirates which is much better service and plane quality.
Food was good
The Etihad ground staff didn’t communicate about new flight timings in bengaluru & didn’t escort or help passengers when we are stuck in security. Other airlines took responsibility to escort passengers. The food was good AUH- BLR; AUH- WAS . Others like WAS- AUH & BLR- AUH. Food was horrible. Etihad looting money in name baggage policy. No communication to passengers about cabin baggage policy.
Entertainment movies need to add new and more choice. Food quality and choice need to update.
Food quality and choice need to improve. Entertainment movies were old and not much good choice
I liked the service of the crew and the chk in staff. Crew should insist on putting the mask for the passengers.
I m happy with Etihad
Etihad Airways offers direct flights to 68 cities in 43 different countries. Abu Dhabi, Kuwait City, and Riyadh are the most popular cities covered by Etihad Airways.
Etihad Airways concentrates most of its flight operations in Abu Dhabi.
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