|Top route||Cebu City Mactan Intl to Manila Ninoy Aquino Intl|
|Top airport||Manila Ninoy Aquino Intl|
Arrived on time
Please improve on your LIVE customer services. We want a live person to speak too. It was very inconvenient because speaking to a chat person. PLEASE HIRE LIVE PEOPLE FOR YOUR CUSTOMER SERVICES. Thanks
Poor service in Bangkok. Flight attendant is not friendly. You have to buy everything like water and coffee. Expecting for International should have free food or free snacks.
The space between seats are a bit narrow
Flight was 2 hours delayed. No explanation provided. Gates changes twice.
Waited Over 5 Hours for a 1 1/2 hour Flight. Manila AirPort is absolutely pathetic. This was after Cebu Pacific personnel tried to overcharge me for excess baggage.
Don't use kiwi
I am 74 hrs old and I appreciate walking on the ramp instead of using the stairs. Too bad they didn’t have that on the return.
Pros: Fun crew, smooth flight.
Cons: I will never fly with them again they tried to charge me 114 us dollars for 1 bag. I only paid 43 dollars for my ticket..
Pros: awsome deal awsome flight
Cons: nothing great flight.
Pros: the flight was comfy
Cons: some drinks!!!! NOT alcohol but like water or soda.
Pros: Boarding was smooth and quick.
Cons: Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!
Pros: Not Satisfied
Cons: Need improvements
Pros: Friendly staff; value for the money
Cons: Boarding procedures not very organized
Cons: More legroom
Pros: The boarding and landing was okay.
Cons: Crew don’t engage well. Plane smells like poop the whole time.
Pros: The crew was very nice, but the beer wasn't cold. Then the plane became painfully cold during the flight.
Pros: Price was great and the crew was friendly
Cons: All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip
Pros: The quiz and prizes given by the service crew onboard
Cons: Seats that recline and quieter announcements especially the game
Cons: They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day
Pros: The seat has a bit more space than regular economy in competitor airline
Cons: The cabin crews on this flight need some passenger service training!
Pros: The boarding was organized
Cons: Free snacks?
Cons: Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud.
Pros: All the crew were super pleasant and friendly despite attending to very rude European passengers.
Cons: Keep up the excellent work!
Cons: Want to have a USB charging port on a seat
On board Cebu Pacific flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Cebu Pacific assistance team will most likely ask you to pay extra for checked luggage.
Cebu Pacific offers direct flights to 52 cities in 15 different countries. Manila, Cebu City, and Iloilo City are the most popular cities covered by Cebu Pacific.
Cebu Pacific concentrates most of its flight operations in Manila.
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