Find cheap flights on Emirates

Better food and better customer service by staff

The plane was really old. There was no monitor Infront of seats. The speaker that played the voice of crew and captain was broken and noisy. We could hardly understand what they were saying and that was something definitely obvious for them. It was kind of disrespectful when they saw such an obvious annoying problem and not trying to solve it. I really felt angry.

The boarding process took FOREVER. I arrived three hours before my flight and barely made it to the gate in time for boarding and there was no waiting as all to pass through the security checkpoint. Emirates simply was understaffed on Jan 7th 2022. More importantly, the flight crew made very little effort to enforce the mask requirement and the result was everywhere you look you could see passengers with their mask not covering their nose, and then after seating many didn't have the mask covering their mouth either. It was a total health hazard. Unacceptable.

16 hr flights with just 2 meals is ridiculous.

Emirates canceled the booking on me without any explanation. There was no reason given and no option to rebook. Ended up rebooking on a different airline for double the original price that was locked with Emirates. Even though the refund was processed reasonably expeditiously, this experience is unacceptable.

Lost my luggage.

The wifi wasn’t working, waste of money. There was no space for carry in baggage, had to hold all the valuables and the carry in baggage was went to cargo

Too much bad service

Not the most comfortable business class out there

Shared already

Service was good, however they missed to ask me for the main meal twice. Also I wish they provide packaged water bottle in small size to keep us hydrated during flight