|Top route||Hong Kong Intl to Bangkok Suvarnabhumi|
|Top airport||Hong Kong Intl|
The entertainment options weren’t easy to “scroll” through to see options. The flight attendants were very polite to some and less polite to others. The food in premium economy was just ok (no salt). When comparing to Singapore Air, ANA, and Cathay (all three this trip) it didn’t stand out like we hoped.
i booked vegetarian hindu meal for my flights from delhi to hong kong, and hong kong to los angeles. on first flight, they said that they do no have my meal information. thank fuilly some veg meals were still left and i could eat. However, on second flight they game me hindu non vegetarian meal, and I ate shrimp without knowing. pathetic.
The staff were excellent considering it was a jam packed flight. We had to wait nearly an hour for our baggage to appear on the carousel. That was a real shame.
This wasn't even a Cathay flight, it was Lufthansa and I didn't earn any asia miles
Same with previous comments
I booked this through Travelgenio and requested a cancellation due to COVID related impact. Their customer service was absolutely terrible and they informed me after the flight had departed that they could not cancel my ticket. Worst experience, will never use them again. Strongly reconsidering using Kayak in future given how poor the travelgenio experience has been.
Cons: The flight delay could have been announced over the speakers
Pros: H good
Pros: Was ok
Cons: If got good deal I will go with them again
Pros: Non-disruptive 15-hour red-eye flight from Hong Kong to New York was appreciated. Smooth and comfortable flight, no complaints here.
Cons: In-Flight Wi-Fi was not available once reaching the continental United States.
Pros: Everthing was up to the mark
Cons: Everything was satisfactory
Pros: Everything was amazing
Cons: Everthing was great
Pros: Meals, comfort, and crew all above average.
Cons: Nothing really
Cons: It was too hot in the plane.
Pros: Customer service is amazing!
Cons: Keep up the great work!
Pros: Great food, entertainment options and personal space
Cons: Crew left something to be desired. Didnt check on anyone or "make the rounds", I had to get up and seek them out. Went almost 12 hours between meals and seemed annoyed when I asked for food
Pros: The seat is comfortable.
Pros: Staff was great and very helpful
Cons: If they didn't change my flight for 2 hours earlier.
Cons: I wish there was air conditioning. It was very warm ok the plane.
Cons: The extra leg room seat I purchased was not as advertised. There was a row in front of it not show on the web diagram.
Pros: It was on time.
Cons: The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram.
Cons: Boarding was disorganized. Otherwise everything was good
Pros: Food and beverage
Pros: Late departure but kept informed. Food good.
Pros: Boarding was quick and easy. Blankets and pillows were ample and already at the seat.
Cons: Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight.
Pros: Everything was good . Yhe only problem is the small portions of food.
Cons: Captain concern about security.
Cons: Misdirected at upper entrance.
Pros: A great flight with friendly staff, comfy seats, good food, and great inflight entertainment.
Cons: The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate.
Pros: Great service
Pros: Great crew
On board Cathay Pacific flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Cathay Pacific assistance team will most likely ask you to pay extra for checked luggage.
Cathay Pacific offers direct flights to 77 cities in 33 different countries. Bangkok, Hong Kong, and Sydney are the most popular cities covered by Cathay Pacific.
Cathay Pacific concentrates most of its flight operations in Hong Kong.
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