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They are not pleasant to fly with

Lost my bags

On line checking was more complicated than needs to be. Boarding was a bit chaotic. Otherwise good service and smooth flight.

See previous comment re Manila to Taipei …

Having travelled to Manila through Taipei with my carry on bag with EVA, no questions asked, I was extremely disappointed to have to check my carry on bag into the hold on the return journey because it weighed too much (at check in in Manila). I realize (now) the weight limit is 7kg for carry ons - this seems absurdly light for international travel. The majority of other passengers had their carry ons with them and no way were they 7kg or less. Your policy seems very inconsistent and unfair as clearly not all carry ons are weighed at check in. Because my carry on had to be checked in, this added at least 45 minutes to get out of the airport in addition to the 40 minutes we waited for a gate upon landing. Disappointing as the rest of my experience with EVA was very good.

Entertainment was really bad: very poor selection of movies, tv shows and games. Interactive map did not work at all. Food was much worse than the last time I dlu EVA. The lounge was simply horrible, both foos and drinks, this was the case both for Toronto qnd Taipei.

The flight was okay however, we would have appreciated more drinks during the flight. During the first service for food I requested a cup of tea. The stewardess advised it would be served however, our seats were not offered this beverage and it was difficult to attract someone’s attention. It was an okay flight and I will book with EVA again and take my own water.

Never fly with this airline is very terrible they just keep annoying you throughout the flight for the mask even though most airport and airlines aren’t required to wear mask December 2022 however before boarding they insult you for it if you don’t have.🤬🤬🤬

There didn't seem to be any wireless internet available during the long flight. Entertainment options seemed limited.

Bathroom amenities are pretty good even in economy class. My flight was delay so I missed my connection flight at Taipei.

The flight was so bad, the flight from Taiwan to Bali was not great but much better. This flight from Bali to Taiwan was horrible. The staff was rude they didn’t have enough supplies the seats are horrible

Food in premium economy was terrible The change of ticket at taipei transfer area due to late plane arrival was extremely long The lounge in taipei is below acceptable . I went to starbucks for food and seating.