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Sunwing Airlines customer reviews
6.5
Based on 31 verified guest reviews
7.4Crew
6.9Boarding
6.3Comfort
4.7Food
3.7Entertainment
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A wifi/movie option
I missed my flight due to Covid. I reached out with every possible means and no one responded or picked up. I’m stuck in a foreign country with no money and my airline won’t even respond to know if I can have any refund
I bought a 1-way ticket from Punta Cana home to Canada, surprise, when I got to the lineup at the airport Sunwing charges a 20 USD airport tax separately. I was told I should have known, though it is the only airline in the terminal that charges it (separately, USD only, no cards or local currency accepted). ATMs at the airport out of service, nowhere to purchase USD on-site. Local banks do not sell you USD if you don't have an account with them... Eventually I found a taxi driver to buy the currency from. Luckily I speak Spanish and am comfortable in the country on my own. I was able to find a solution as the Nexus greeter for Sunwing offered no help. Other Sunwing team members and flight crew I met later were much more helpful when I could not complete self-check-in (flying with carry-on only) as all the seats were locked and apparently could only be assigned at the desk (despite the greeter telling me to use the self-check-in).
Minimal service (no entertainment or snack) as advertised, so be prepared. Very friendly flight crew and staff. Excellent service all around
It was ok - just 5 hour of flight
Edreams did not pay the airline and I had to buy another ticket to be able to travel and they still have not refunded my money
The real problem with Sunwing is that they are totally undependable. Plane was supposed to heave at 8:20 pm from Varadero to Toronto. Instead because of delays on their part, finally left at 2:30 AM Same thing happened a few days back to my family whereby they were delayed one full day. Throughout the process, no one told them anything. They found out by accident from another passenger after waiting a few hours in the hotel all for nothing Same thing happened with my daughter and husband last year with delays which caused them to miss two days of s much needed 7 days break to Aruba No matter what the cost, I will nit fly Sunwing again and also encourage friends and values to never fly this hihh highly problematic airline
Pros:The seat was comfortable.
Cons:All my cards got declined!!! I couldn’t board on the plain. I almost missed my flight. Worst experience of my life.
Due to the onboard check on system malfunction, we were getting conflicting messages about the flight status. Found it very interesting that kayak gave us updates before the Sunwing app or representatives did.
Most standard features are now to be paid as extra
Sunwing Airlines flight status
Sat 9/14
Sunwing Airlines route map - Which destinations does Sunwing Airlines fly to?
Find out which destinations you can fly to direct with Sunwing Airlines by entering your departure airport. If you want to know if Sunwing Airlines flies a certain route, enter both the departure and destination airport before hitting search.Sat 9/14
All Sunwing Airlines flight routes
| Flight # | Departure Airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 6426 | Toronto (YYZ) | Varadero (VRA) | 3h 35m | • | ||||||
| 571 | Toronto (YYZ) | San José del Cabo (SJD) | 5h 10m | • | ||||||
| 7431 | Montego Bay (MBJ) | Toronto (YYZ) | 4h 0m | • | ||||||
| 2418 | Toronto (YYZ) | Santa Clara (SNU) | 3h 30m | • | ||||||
| 4437 | Punta Cana (PUJ) | Toronto (YYZ) | 4h 30m | • | ||||||
| 4436 | Toronto (YYZ) | Punta Cana (PUJ) | 4h 20m | • | ||||||
| 7430 | Toronto (YYZ) | Montego Bay (MBJ) | 4h 0m | • | ||||||
| 519 | Montreal (YUL) | Cancún (CUN) | 4h 30m | • | ||||||
| 587 | Toronto (YYZ) | Cancún (CUN) | 4h 5m | • | ||||||
| 4426 | Montreal (YUL) | Punta Cana (PUJ) | 4h 30m | • | ||||||
| 649 | Holguín (HOG) | Québec City (YQB) | 3h 50m | • | ||||||
| 648 | Québec City (YQB) | Holguín (HOG) | 3h 55m | • | ||||||
| 764 | Montreal (YUL) | Simpson Bay (SXM) | 4h 45m | • | ||||||
| 588 | Cancún (CUN) | Toronto (YYZ) | 3h 50m | • | ||||||
| 4314 | Montreal (YUL) | Puerto Plata (POP) | 4h 10m | • | ||||||
| 6488 | Montreal (YUL) | Varadero (VRA) | 3h 50m | • | ||||||
| 6404 | Montreal (YUL) | Cayo Coco (CCC) | 4h 0m | • | ||||||
| 6346 | Montreal (YUL) | Holguín (HOG) | 4h 0m | • | ||||||
| 765 | Simpson Bay (SXM) | Montreal (YUL) | 5h 0m | • | ||||||
| 6405 | Santa Clara (SNU) | Montreal (YUL) | 3h 45m | • | ||||||
| 6405 | Cayo Coco (CCC) | Santa Clara (SNU) | 0h 45m | • | ||||||
| 4315 | Puerto Plata (POP) | Montreal (YUL) | 4h 15m | • |
Top airports served by Sunwing Airlines
- Toronto Pearson Intl Airport (YYZ)
- Montreal Pierre Elliott Trudeau Intl Airport (YUL)
- Cancun Airport (CUN)
- Punta Cana Airport (PUJ)
- Varadero Juan Gualberto Gomez Airport (VRA)
- Cayo Coco Airport (CCC)
- Montego Bay Sangster Intl Airport (MBJ)
- Québec City Airport (YQB)
- Edmonton Airport (YEG)
- Santa Clara Airport (SNU)
- Calgary Airport (YYC)
- Holguín Frank Pais Airport (HOG)
- Ottawa Airport (YOW)
- Vancouver Intl Airport (YVR)
- San José del Cabo Los Cabos Airport (SJD)
Sunwing Airlines contact information
- WGIATA Code
- +1 877 786 9464Call
- sunwing.caVisit
Sunwing Airlines information
| IATA Code | WG |
|---|---|
| Routes | 148 |
| Top route | Cancún to Toronto Pearson Intl Airport |
| Airports served | 32 |
| Top airport | Toronto Pearson Intl |
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Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.