|Top route||Key West to Tampa|
|Top airport||Fort Lauderdale|
They cancelled the flight with incorrect rebooking flight options. Working through 3rd party people was for nothing. Will book through Kayak, Kiei, or Silver airways again.
Flight had a mechanical problems and never took off. Seeking a refund
Crew was great and surprised how roomy seats were.
The flight was delayed twice and then canceled. With no options provided. Had to drive a rented car to Key West.
Love flying on smaller turbo prop planes! Quick to board and deplane - service more personal, well worth the few minutes longer it takes to get there!
I am traumatized from the experience I booked work jet blue It is a different entity from Jet blue Jet blue lied intentionally or I unintentionally. Worst experience of my life I got on that plane because I had no choice. I had panic attack, shaking and trembling The plane was small tight and they had to shift seats to balance the PLANE!!! Terrified, panicked and now more scared to get and plane to fly!!!!!
Flight was canceled about 14 hours before takeoff with no explanation and no contingency. Had to purchase an $860.00 ticket on another Airline. Have not received an email about a refund.
Simple and seamless
Lisa, our flight attendant, was amazing. She went above and beyond for the passengers.
E Dream never made the flight confirmation with the airline. We were not able to take the flight to San Juan and we had to go 30 min back to the port. $60 dollars back ride and $330 dollars for a new hotel. Who is going to pay for that? We have kids at home waiting for us. That’s the worse part. I would start making my reservations directly with the airlines. Terrible experience!!!
Line was super long at customs
Our flight was cancelled while we were waiting at the gate and rescheduled for the next day, then again delayed the next day.
Boarding was excellent and the flight was fast.
I had a horrible experience with silver airways. I never was treat so bad, what made me more upset is that the counter people was so rude towards my handicap mother and me . They didn’t help us, they didn’t care that my mother was about to pass out. Awful customer service. They should fired all those ladies from their counters
Flight was delayed 2hrs with no reason. It was hotter than heck when we boarded, but were given an 8oz water midway through. Once we landed it took over 15 minutes to get a ground crew to park the plane.
Jetblue cannot manage connecting flights. Had to haul checked luggage between terminals 1 and 3 at FLL twice
Flight was overbooked and they asked 19 people to give up their seats. Only 3 people volunteered after waiting and delaying the flight over 30 minutes. Luckily I made it on but it was a stressful situation. Flight attendants were very unfriendly, almost rude.
There was NOTHING to like! I travel worldwide and often do not book a return flight until I have arrived at my destination and determined how long I will stay. Today, I was denied boarding on a 45 minute flight because I HAD NO RETURN TICKET!! I am joining my family on a boat and sailing back to the US with them! The boarding agent refused to allow me to board, but then told me that I could book a “refundable” ticket with Silver… then once I had boarded the plane, I could simply cancel the flight. I did this while everyone on board waited for my confirmation to be processed and was finally allowed to board… then cancelled the ticket. INSANELY POWER HU GRY AND POOR CUSTOMER SERVICE. My first and last flight with SILVER all took place today!!
Online scheduling was awful
On time, very nice crew, nice planes
These were wonderful flights both ways.
The boarding process needs more improvement. We waited in the heat for almost 30 mins due to over crowded flight. The plane was hot. However, The pilot was awesome.
Pros: The attendance were super nice and friendly.
Cons: A mid flight massage and Champaign with some chocolate truffles would have been nice
Pros: The crew was amazing and the leg room was less than needed.
Cons: A little more leg room.
Pros: On time !!! Clean cabin
Cons: Air conditioner
Pros: Very fast and efficient boarding and deplaning , friendly staff
Pros: Amazing crew. Great service and on time
Cons: Need WiFi
Cons: There was a hurricane and I couldn't get you to cancel my flight. I was not able to fly because of car damage and work responsibilities from the storm. I am waiting to hear from Allianz, the insurance company to see if I will get a refund.
Cons: Boarding inside instead of walking outside and In flight WiFi or entertainment needed
On board Silver Airways flights, cabin baggage should not exceed 55x35x22cm. If your hand luggage is bigger, the Silver Airways assistance team will most likely ask you to pay extra for checked luggage.
Silver Airways offers direct flights to 28 cities in 10 different countries. Tampa, Fort Lauderdale, and Gregory Town are the most popular cities covered by Silver Airways.
Silver Airways concentrates most of its flight operations in Fort Lauderdale.
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