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They cancelled the flight with incorrect rebooking flight options. Working through 3rd party people was for nothing. Will book through Kayak, Kiei, or Silver airways again.

Flight had a mechanical problems and never took off. Seeking a refund

The flight was delayed twice and then canceled. With no options provided. Had to drive a rented car to Key West.

I am traumatized from the experience I booked work jet blue It is a different entity from Jet blue Jet blue lied intentionally or I unintentionally. Worst experience of my life I got on that plane because I had no choice. I had panic attack, shaking and trembling The plane was small tight and they had to shift seats to balance the PLANE!!! Terrified, panicked and now more scared to get and plane to fly!!!!!

Flight was canceled about 14 hours before takeoff with no explanation and no contingency. Had to purchase an $860.00 ticket on another Airline. Have not received an email about a refund.

E Dream never made the flight confirmation with the airline. We were not able to take the flight to San Juan and we had to go 30 min back to the port. $60 dollars back ride and $330 dollars for a new hotel. Who is going to pay for that? We have kids at home waiting for us. That’s the worse part. I would start making my reservations directly with the airlines. Terrible experience!!!

Our flight was cancelled while we were waiting at the gate and rescheduled for the next day, then again delayed the next day.

I had a horrible experience with silver airways. I never was treat so bad, what made me more upset is that the counter people was so rude towards my handicap mother and me . They didn’t help us, they didn’t care that my mother was about to pass out. Awful customer service. They should fired all those ladies from their counters

Flight was delayed 2hrs with no reason. It was hotter than heck when we boarded, but were given an 8oz water midway through. Once we landed it took over 15 minutes to get a ground crew to park the plane.

Jetblue cannot manage connecting flights. Had to haul checked luggage between terminals 1 and 3 at FLL twice

Flight was overbooked and they asked 19 people to give up their seats. Only 3 people volunteered after waiting and delaying the flight over 30 minutes. Luckily I made it on but it was a stressful situation. Flight attendants were very unfriendly, almost rude.

There was NOTHING to like! I travel worldwide and often do not book a return flight until I have arrived at my destination and determined how long I will stay. Today, I was denied boarding on a 45 minute flight because I HAD NO RETURN TICKET!! I am joining my family on a boat and sailing back to the US with them! The boarding agent refused to allow me to board, but then told me that I could book a “refundable” ticket with Silver… then once I had boarded the plane, I could simply cancel the flight. I did this while everyone on board waited for my confirmation to be processed and was finally allowed to board… then cancelled the ticket. INSANELY POWER HU GRY AND POOR CUSTOMER SERVICE. My first and last flight with SILVER all took place today!!

Online scheduling was awful

The boarding process needs more improvement. We waited in the heat for almost 30 mins due to over crowded flight. The plane was hot. However, The pilot was awesome.

Cons: Need WiFi

Cons: There was a hurricane and I couldn't get you to cancel my flight. I was not able to fly because of car damage and work responsibilities from the storm. I am waiting to hear from Allianz, the insurance company to see if I will get a refund.

Cons: Boarding inside instead of walking outside and In flight WiFi or entertainment needed