|Top route||Trondheim Vaernes to Oslo Gardermoen|
|Top airport||Oslo Gardermoen|
Flight crew was excellent.
The trip was smooth and the service was excellent.
Coming through chicago is a nightmare. Customs are rude, everyone shouting, disorganized lines and horrible signage. Ticketing was horrible, rude agents, rude TSA, etc, etc.
They lost my checked in bag.
Did not like anything about the flight Did not get economy plus that I paid for
Flight from Chicago to Los Angeles was terrible On my ticket said economy plus which that is what I paid for but didn’t get a seat As economy plus
More water delivery and less time between meals. Good food and staff
Pros: Fuck Kayak for stealing my money and not allowing me to fly. I hope you lose all your business and force to shutdown.
Cons: Kayak are nothing but fraud. Pure fraud. Took my money and I didn’t get the chance to travel.
Pros: This is outrageous how you ask me to rate a flight I couldn’t take to my destination. And you refuse to refund me or even grant me a voucher. How dare you ask me to rate your fucking service?
Cons: This is my first time using Fucking Kayak and will be my last time ever because you stole my money and I didn’t get to fly to my destination.
Cons: SAS had simply cancelled the flight and is effectively unreachable for the refund.
Pros: Nothing much
Cons: The stewardess was rude and super pushy. It reminded us an old times of Ryanair
Pros: Crew was great
Cons: Boarding is a zoo. Boarding by row is faster.
Pros: Consistent SAS quality
Cons: Drinks expensive
Pros: No complaints.
Cons: The plane was small. It was a quick flight though.
Pros: The Crew was great. Friendly and attentive.
Cons: Very small seat. Had a big person next to me and was quite uncomfortable
Pros: I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable.
Pros: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.
Pros: Amazing crew, fast boarding.
Cons: Uninspired food. I was served the same meals 30 years ago.
Pros: Coffee/water complimentary regardless of class. 45 minutes in the air.
Cons: Very small plane. No USB.
Pros: Plane is clean and comfortable. Boarding was great.
Cons: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.
Pros: The plane is clean and comfortable. The boarding was easy.
Cons: The staff on all SAS flights seem a little lazy.
Pros: Crew was great. Flight was clean.
Cons: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.
Pros: I liked the service and the food
Cons: The lack of movie choices
Pros: The crew was very attentive.
Cons: The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family.
Cons: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS
Pros: Ontime and efficient boarding with polite crew.
Cons: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.
Pros: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.
Cons: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.
Pros: Crew was sour.
Cons: Crew could have been friendly.