Traveler reviews
Overall rating
6.8
Good
Based on 1,784 reviews
Boarding
7.2
Comfort
6.8
Crew
7.6
Entertainment
6.4
Food
6.2
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Round-trip
Economy
SAS information
| IATA Code | SK |
|---|---|
| Routes | 538 |
| Top route | Trondheim Vaernes to Oslo Gardermoen |
| Airports served | 122 |
| Top airport | Oslo Gardermoen |
SAS traveller reviews
Pros
"The Crew was great."
(in 213 reviews)
"The flights and food were good."
(in 116 reviews)
"Good selection of movies and music."
(in 24 reviews)
Cons
"No customer service at all."
(in 10 reviews)
"No entertainment options on plane."
(in 70 reviews)
"My flight has been cancelled."
(in 278 reviews)
Recent reviews
Traveler rating
127
58
33
24
6
Find reviews that mention:
flight attendants
great flight
connecting flight
flight was cancelled
international flight
crew was great
food was good
entertainment system
great service
movie selection
checked bags
bottle of water
customer service
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10.0
Flight crew was excellent.
review from
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10.0
The trip was smooth and the service was excellent.
review from
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1.9
Coming through chicago is a nightmare. Customs are rude, everyone shouting, disorganized lines and horrible signage. Ticketing was horrible, rude agents, rude TSA, etc, etc.
review from
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1.9
They lost my checked in bag.
review from
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1.9
Did not like anything about the flight Did not get economy plus that I paid for
review from
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7.9
Flight from Chicago to Los Angeles was terrible On my ticket said economy plus which that is what I paid for but didn’t get a seat As economy plus
review from
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7.9
More water delivery and less time between meals. Good food and staff
review from
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10.0
God
review from
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2.0
Pros: Fuck Kayak for stealing my money and not allowing me to fly. I hope you lose all your business and force to shutdown.
Cons: Kayak are nothing but fraud. Pure fraud. Took my money and I didn’t get the chance to travel.review from
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2.0
Pros: This is outrageous how you ask me to rate a flight I couldn’t take to my destination. And you refuse to refund me or even grant me a voucher. How dare you ask me to rate your fucking service?
Cons: This is my first time using Fucking Kayak and will be my last time ever because you stole my money and I didn’t get to fly to my destination.review from
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2.0
Cons: SAS had simply cancelled the flight and is effectively unreachable for the refund.
review from
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4.0
Pros: Nothing much
Cons: The stewardess was rude and super pushy. It reminded us an old times of Ryanairreview from
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8.8
Pros: Crew was great
Cons: Boarding is a zoo. Boarding by row is faster.review from
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8.0
Pros: Consistent SAS quality
Cons: Drinks expensivereview from
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10.0
Pros: No complaints.
review from
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7.5
Cons: The plane was small. It was a quick flight though.
review from
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9.2
Pros: The Crew was great. Friendly and attentive.
Cons: Very small seat. Had a big person next to me and was quite uncomfortablereview from
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10.0
Aisle seats
Pros: I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable.review from
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8.6
Pros: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.
review from
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9.0
Pros: Amazing crew, fast boarding.
Cons: Uninspired food. I was served the same meals 30 years ago.review from
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10.0
Coffee!
Pros: Coffee/water complimentary regardless of class. 45 minutes in the air.
Cons: Very small plane. No USB.review from
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5.3
Pros: Plane is clean and comfortable. Boarding was great.
Cons: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.review from
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6.4
Pros: The plane is clean and comfortable. The boarding was easy.
Cons: The staff on all SAS flights seem a little lazy.review from
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8.3
Pros: Crew was great. Flight was clean.
Cons: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.review from
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8.3
Nice flight
Pros: I liked the service and the food
Cons: The lack of movie choicesreview from
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7.0
Pros: The crew was very attentive.
Cons: The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family.review from
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3.5
Cons: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS
review from
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8.5
Pros: Ontime and efficient boarding with polite crew.
Cons: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.review from
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9.0
Overall great
Pros: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.
Cons: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.review from
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5.0
Pros: Crew was sour.
Cons: Crew could have been friendly.review from
Flight status
SAS route map
Top airports served by SAS
- Oslo Gardermoen Airport (OSL)
- Stockholm Arlanda Airport (ARN)
- Kastrup Copenhagen Airport (CPH)
- Bergen Flesland Airport (BGO)
- Trondheim Vaernes Airport (TRD)
- Stavanger Sola Airport (SVG)
- Tromso/Langnes Airport (TOS)
- Bodø Airport (BOO)
- Gothenburg Landvetter Airport (GOT)
- Luleå Kallax Airport (LLA)
- Amsterdam Schiphol Airport (AMS)
- Frankfurt am Main Airport (FRA)
- Ålesund Vigra Airport (AES)
- Paris Charles de Gaulle Airport (CDG)
- Brussels Bruxelles-National Airport (BRU)
SAS contact information
- SK IATA Code
- +37 26 06 84 35 Call
- flysas.com Visit
SAS Cancellation Policy
As the situation changes with coronavirus (COVID-19), SAS will continually update its policies accordingly. Please contact SAS directly for the latest information about cancellation fees. You can find the most up-to-date information on SAS policies here: SAS Travel Advisories & Policies
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.