Traveler reviews
Overall rating
7.0
Good
Based on 21 reviews
Boarding
7.3
Comfort
6.4
Crew
8.3
Entertainment
5.9
Food
6.3
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Round-trip
Economy
Malaysia Airlines information
| IATA Code | MH |
|---|---|
| Routes | 152 |
| Top route | Kuala Lumpur Intl to Kuching |
| Airports served | 67 |
| Top airport | Kuala Lumpur Intl |
Malaysia Airlines traveller reviews
Pros
"Everything was good about this flight."
(in 15 reviews)
"cabin crew very friendly and professional."
(in 30 reviews)
"Seats were comfortable."
(in 10 reviews)
Cons
"Food need to be improved"
(in 6 reviews)
"Flight canceled last minute!"
(in 1 review)
"Lost my connection back home."
(in 1 review)
Recent reviews
Traveler rating
227
135
151
92
1
Find reviews that mention:
connecting flight
food was good
crew was friendly
seats were comfortable
good service
lost my luggage
hour due
good flight
comfortable in business class
entertainment system
could be better
beer and wine
lost my connection
canceled last
staff was excellent
comfortable crew friendly
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10.0
The pilot was very skilful . Excellent landing experience we had. Please improve the food quality and more choices soon.
review from
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8.0
Checkin at KLIA a breeze. MH Regional Lounge ex KUL a fantastic pit stop for those on the go and shuttle flights conveniently departing from the MTB at KLIA, making the journey extremely efficient. Ground handling team proactive in handling passengers with need of assistance. Coordinated well with aircraft team ahead of main boarding party. Seated at 7F and saw the care and attention paid by luggage loading team - even attending to a piece of luggage that appeared damaged before loading it onboard. Crew are naturally kind and personable - and flight deck announcements professionally made with clarity. Flight handling smooth, perfect touchdown in SIN.
review from
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8.0
The queue at the gate was very badly managed
review from
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10.0
Serve more peanuts
review from
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6.0
Very cramped. Entertainment poor. How about some old classic films
review from
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8.0
Little choice on entertainment. How about some old classic films.
review from
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8.0
Very cramped
review from
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10.0
Love the friendly staff who went out of their way to assist.
review from
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10.0
Friendly, courteous staff along with luggage handling.
review from
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10.0
Crew was awesome 🙏
review from
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8.0
Flight was on time. Food was ok. Seats didn’t have much arm room but was manageable for a short flight.
review from
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2.0
Rescheduled my flights without asking me. And I am losing money on reservation
review from
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8.0
Good trip
review from
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4.0
The flight is awful, food isn’t very tasty or good, entertainment sucks
review from
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10.0
Personable, friendly service. Crew interactions always naturally pleasant and polite. The crew really enjoy their job and interactions with one another. Public Addresses are all smooth, clear and unambiguous - this instils confidence. Landing was butter-smooth in what seemed to be challenging and turbulent conditions - Kudos to the flight crew. Boarding and airport experience were good also.
review from
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2.0
Three hour delay on a 1.2 hour flight. Ground staff made us wait in the boarding area for around 2 hours even though the aircraft hadn't even arrived yet. No updates, no refreshments - not even water. Then we finally boarded to discover MH wasn't even doing meal service on this sector anymore. Just a bag of peanuts and tiny cup of orange juice. So close to five hours without serving water!
review from
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10.0
Business with Malaysia was an absolute pleasure.
review from
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4.0
Flew business class. Our luggage was the last to arrive at the belt; 15 minutes after the last bag. Sigh.
review from
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10.0
I asked for more food as i was too hungry or I probably missed MAS onboard food. Both flight-attendants fulfilled my request by giving me both menus - the Nasi Lemak & the chicken noodles. Both tasted very nice. Thanks Mas. I think asked for skyjuice 5x & tomato juice twice
review from
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0.0
Pros: Nothing
Cons: Food.review from
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3.0
Pros: Nothing.
Cons: Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flightreview from
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4.6
Pros: The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her.
Cons: The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline.review from
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5.3
Pros: I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped.
review from
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9.6
Cons: Seat belt
review from
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9.3
Cons: Dinner was only one piece of pizza That’s it
review from
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9.6
Cons: Supper was very average , one slice of pizza , that’s it
review from
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8.6
Pros: Yes
Cons: Vegetarian Food need to Improved.review from
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9.3
Pros: Yes
Cons: Vegetarian Food need to be Improved....review from
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4.6
Cons: MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing.
review from
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2.0
Pros: Terrible airline company. It’s a ripoff!
Cons: Honesty. Ripoff!review from
Malaysia Airlines FAQs
What is Malaysia Airlines' carry-on size allowance?
Where does Malaysia Airlines fly to?
What is Malaysia Airlines’ primary hub?
How does KAYAK find such low prices on Malaysia Airlines flights?
Flight status
Malaysia Airlines route map
Top airports served by Malaysia Airlines
- Kuala Lumpur Intl Airport (KUL)
- Kota Kinabalu Airport (BKI)
- Kuching Airport (KCH)
- Singapore Changi Airport (SIN)
- Penang Intl Airport (PEN)
- Miri Airport (MYY)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Langkawi Airport (LGK)
- Bangkok Suvarnabhumi Airport (BKK)
- Denpasar Bali Ngurah Rai Airport (DPS)
- Johor Bahru Sultan Ismail Intl Airport (JHB)
- Sibu Airport (SBW)
- Kuantan Airport (KUA)
- Tawau Airport (TWU)
- Manila Ninoy Aquino Intl Airport (MNL)
Malaysia Airlines contact information
- MH IATA Code
- +60 1 300 88 3000 Call
- malaysiaairlines.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.