|Top route||Kuala Lumpur Intl to Kuching|
|Top airport||Kuala Lumpur Intl|
The pilot was very skilful . Excellent landing experience we had. Please improve the food quality and more choices soon.
Checkin at KLIA a breeze. MH Regional Lounge ex KUL a fantastic pit stop for those on the go and shuttle flights conveniently departing from the MTB at KLIA, making the journey extremely efficient. Ground handling team proactive in handling passengers with need of assistance. Coordinated well with aircraft team ahead of main boarding party. Seated at 7F and saw the care and attention paid by luggage loading team - even attending to a piece of luggage that appeared damaged before loading it onboard. Crew are naturally kind and personable - and flight deck announcements professionally made with clarity. Flight handling smooth, perfect touchdown in SIN.
The queue at the gate was very badly managed
Serve more peanuts
Very cramped. Entertainment poor. How about some old classic films
Little choice on entertainment. How about some old classic films.
Love the friendly staff who went out of their way to assist.
Friendly, courteous staff along with luggage handling.
Crew was awesome 🙏
Flight was on time. Food was ok. Seats didn’t have much arm room but was manageable for a short flight.
Rescheduled my flights without asking me. And I am losing money on reservation
The flight is awful, food isn’t very tasty or good, entertainment sucks
Personable, friendly service. Crew interactions always naturally pleasant and polite. The crew really enjoy their job and interactions with one another. Public Addresses are all smooth, clear and unambiguous - this instils confidence. Landing was butter-smooth in what seemed to be challenging and turbulent conditions - Kudos to the flight crew. Boarding and airport experience were good also.
Three hour delay on a 1.2 hour flight. Ground staff made us wait in the boarding area for around 2 hours even though the aircraft hadn't even arrived yet. No updates, no refreshments - not even water. Then we finally boarded to discover MH wasn't even doing meal service on this sector anymore. Just a bag of peanuts and tiny cup of orange juice. So close to five hours without serving water!
Business with Malaysia was an absolute pleasure.
Flew business class. Our luggage was the last to arrive at the belt; 15 minutes after the last bag. Sigh.
I asked for more food as i was too hungry or I probably missed MAS onboard food. Both flight-attendants fulfilled my request by giving me both menus - the Nasi Lemak & the chicken noodles. Both tasted very nice. Thanks Mas. I think asked for skyjuice 5x & tomato juice twice
Cons: Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flight
Pros: The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her.
Cons: The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline.
Pros: I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped.
Cons: Seat belt
Cons: Dinner was only one piece of pizza That’s it
Cons: Supper was very average , one slice of pizza , that’s it
Cons: Vegetarian Food need to Improved.
Cons: Vegetarian Food need to be Improved....
Cons: MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing.
Pros: Terrible airline company. It’s a ripoff!
Cons: Honesty. Ripoff!
On board Malaysia Airlines flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Malaysia Airlines assistance team will most likely ask you to pay extra for checked luggage.
Malaysia Airlines offers direct flights to 66 cities in 22 different countries. Kuching, Kuala Lumpur, and Kota Kinabalu are the most popular cities covered by Malaysia Airlines.
Malaysia Airlines concentrates most of its flight operations in Kuala Lumpur.
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