Traveler reviews
Overall rating
5.1
Okay
Based on 21,994 reviews
Boarding
5.8
Comfort
4.8
Crew
6.4
Entertainment
3.8
Food
4.0
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Round-trip
Economy
Frontier information
| IATA Code | F9 |
|---|---|
| Routes | 729 |
| Top route | Ontario to Denver Intl |
| Airports served | 119 |
| Top airport | Denver Intl |
Frontier traveller reviews
Pros
""Boarding was good, crew was friendly""
(in 1649 reviews)
"Very friendly flight crew"
(in 1895 reviews)
"Great flight for the price."
(in 1876 reviews)
Cons
"Flight was delayed 4.5 hours"
(in 530 reviews)
"You need bigger tray tables!"
(in 302 reviews)
"We had a 7 hour delay"
(in 422 reviews)
Recent reviews
Traveler rating
4444
4061
5505
7830
29
Find reviews that mention:
flight attendants
great flight
seats don't recline
crew was great
first time
carry on bag
pay for carry
tray tables
flight was delayed
never fly
get what you pay
hour delay
hidden fees
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10.0
Pros: Fast and easy flight
Cons: No sign at the boarding gate what the destination of the flight was - sometimes gates change I couldn’t easily confirm that I was at the correct gatereview from
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10.0
Pros: Captains are amazing! Reached earlier than expected
review from
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10.0
Pros: Quick flight, attentive crew only about 30% full
Cons: Hard seatsreview from
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8.0
Pros: Amazing crew all around. Everyone that I encountered that worked for Frontier was friendly and helpful. I wish every check in/boarding/flight was that well organized.
Cons: The seats are teeny and the new tiny tray tables make lots of noise. Lots of hidden fees. Delayed flightreview from
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6.0
Pros: The time was great
Cons: The seats are very uncomfortable especially when you’ve had back surgery.review from
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2.0
Cons: $4 for a bottle of water, cheap thin uncomfortable seats, tiny space to sit in and the girls at the desk are rude and not helpful! If you want packed planes with no space and thin uncomfortable seats and no drinks or snacks definitely fly here
review from
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10.0
Pros: Seat was spacious. Crew very accommodating.
Cons: Lines for bag check very long.review from
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6.0
Pros: Low price
Cons: Accelerated stroller service, larger seats, snack service, wifi.review from
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8.0
Pros: Good experience and seats okay, not much cushion but okay for 2 hour flight.
Cons: Was good and okay for short flight.review from
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10.0
Pros: All the employees were friendly and helpful.
review from
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10.0
Pros: Yes
Cons: Nothingreview from
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0.0
Cons: The manager was so crazy, i think she have to work on the circus.
review from
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8.0
Pros: The fact that the flight left on time, boarding was organized and we got to our destination before the estimated time.
Cons: The friendliness of the service from both the people from the ticketing counter and at the gate counter.review from
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10.0
Pros: Smooth flight great pilot. Easy boarding
Cons: Not muchreview from
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10.0
Pros: Very efficient
Cons: All goodreview from
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10.0
Pros: Speed, this airline is on a mission. I like that.
Cons: Just keep it simplereview from
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8.0
Pros: The crew was VERY helpful! I was traveling alone with my 2 infants and they made sure we were comfortable during our flights
Cons: There was no drink service and drinks cost. That was my 1st flight were I had to pay for drinks.review from
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10.0
Cons: Exelente
review from
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2.0
Cons: I Never in my life flying again with frontier
review from
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4.0
Cons: When frontier crew had a chance to be nice and allow the passengers around the plane they still were successful being rude and condescending. Typical frontier.
review from
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10.0
Pros: Fare
Cons: It’s Frontier. No food. No drink. But nice plane and arrived early.review from
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8.0
Pros: Price and availability
Cons: Couldn't hear gate announcments and airport/gate team was overworked/understaffed.review from
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10.0
Pros: on time, ahead of schedule
review from
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10.0
Pros: It was amazing
Cons: Maybe a drinkreview from
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8.0
Cons: Have snacks or free water
review from
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6.0
Pros: No
Cons: That they at least provide water or snacksreview from
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2.0
Pros: I really understood that we were all going to have a bad experience and at least they were happy and perky
Cons: No water no drinks no food not even for sale. No internet and the seats were horrible never again will I fly frontier airlines don't care. They were just metal chairs with a tiny bit of paddingreview from
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0.0
Cons: Frontier made me miss this flight
review from
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2.0
Pros: Frontier delayed the flight 3 hrs with 30 min notice. Cancelled because connection to SLC would have been missed until next morning
Cons: Frontier had no customer service at Fresno desk.review from
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8.0
Cons: Seats are too tight. Flights are too crowded.
review from
Flight status
Frontier route map
Top airports served by Frontier
- Denver Intl Airport (DEN)
- Orlando Airport (MCO)
- Las Vegas McCarran Airport (LAS)
- Miami Airport (MIA)
- Philadelphia Airport (PHL)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Phoenix Sky Harbor Intl Airport (PHX)
- Tampa Airport (TPA)
- Chicago O'Hare Intl Airport (ORD)
- Cleveland Hopkins Intl Airport (CLE)
- Newark Airport (EWR)
- Cancún Airport (CUN)
- San Juan Luis Munoz Marin Intl Airport (SJU)
- Cincinnati Cinci./N. Kentucky Airport (CVG)
- Raleigh Raleigh-Durham Airport (RDU)
Frontier contact information
- F9 IATA Code
- +1 801-401-9000 Call
- flyfrontier.com Visit
Frontier Cancellation Policy
As the situation changes with coronavirus (COVID-19), Frontier will continually update its policies accordingly. Please contact Frontier directly for the latest information about cancellation fees. You can find the most up-to-date information on Frontier policies here: Frontier Travel Advisories & Policies
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.