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Got to the gate 30 seconds too late to have the extremely rude gate lady shut the door in our face. We were 3 feet away from the last passenger walking in. This will be our last frontier flight ever.

The check in line for baggage was far too long and disorganized. The seats were thin and uncomfortable. The ticket price was okay. Please add better seats, a tv monitor. Provide water for free. Train your airside staff to be more professional, polite and efficient.

Was weather related delay for hours

The flight was re-routed to a different airport where we were forced to remain on the plane. Getting time estimates was quite difficult, asking immediately angered the crew , and most estimates given were outright lies. Although passengers were hungry because of the extended time aboard the aircraft, the service crew refused to sell any food or even provide water.

The plane itself was filthy. I had used masks in my seat back compartment and grease from someone’s head all over my window. I asked for wipes to sanitize the window and was told they didn’t have any. Then we landed at DC and the screen didn’t have a baggage claim for our flight so we all just waited around. After about an hour or so, someone asked an employee where all of our luggage was to which she replied “the back office, you need to show us your luggage number and pick it up that way”. No one had known that,

Missed my flight due to car problems and the company charges for everything from cancellation fees and service fees.

Complaining about my kids restroom and noise

Passengers were my only help and you need to hire more agents.

Flight delayed from 9pm to 2am to 4am

Maintenance issue delayed our departure by 90 minutes. After 1 hour of waiting on the plane, without being offered so much as water, the pilot told us we could deplane…but Frontier staff did not let us back into the airport concourse, forcing me, my wife, and our two young children to stay on the jet bridge, which is not air conditioned. It was easily 100+ degrees inside. Frontier staff cited “procedure” and would not divulge why the flight was delayed. After a poor flight experience, the checked bags could not be retrieved at baggage claim until ONE HOUR after the plane landed. Airport staff cited a conveyor belt issue. Frontier staff nowhere to be found. My family and I will NEVER fly Frontier again.

Frontier cancelled it without any explanation…and no support..

Frontier cancelled the flight.. without any support or information..worst experience of my life

They overbooked the flight and the staff was rude. Had to stay overnight and I’m supposed to work the next day.

Flight was delayed multiple times, short staffed, boarded me without letting me know there was delays. 4 hr delay, 2 hr delay waiting for fuel on board the air craft, shift change right before departure. Had us all unboard, and wait in the lobby again. No information on where our bags were to be retrieved. Staff closed doors, and gave no answers for a whole aircraft full of people waiting. Finally next flight was delayed until 5 am the next day. Needless to say, I will not be flying with Frontier in the near future. They are officially a step below Spirit.

Cancelled flight 3 hours befor departure

Missed the flight bc our previous flight was delayed bc the airline didn't put enough fuel you on board.

They diverted us and we are stuck in Orlando!!!!! Frontier airline sucks!!! We will get home almost 2 days later!!

Flight was postponed four times. I called frontier and spoke to a rude man who would give me no information. After getting totally frustrated We booked another flight for another day. We were supposed to board at 8:50pm and then it was finally changed to after midnight. They should have just cancelled the flight.

CSR WAS VERY RUDE AND UNPROFESSIONAL, I WILL NEVER FLY FRONTIER EVER AGAIN

They changed our flight without permission and we were forced to catch a Delta flight there so as to not miss our plans. We had to pay triple the amount due to their negligence and oversight. I also contacted their corporate and they refused to refund us partially for the first missed flight. They refused to refund us for anything. We will never fly Frontier again. Only Delta. We also weren’t the only ones on the plane saying this. Several customers were treated so badly and will not fly with this company again. That is how you know Frontier is awful, when everyone has a complaint.

Flight got delayed 3 hrs. Staff at boarding section were rude, flight attendants were banging the doors from where they get the coffee and snacks when we were trying to sleep, they were talking loud.

We left an hour late, the plane was small and cramped, the baggage fees were insane and they lost my bag. Terrible experience.

Siempre esta atrasado y ni un vaso se agua te brindan

Flight was extremely delayex