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Book Enterprise Rent-A-Car car rentals

Driver's age: 26-65
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Enterprise Rent-A-Car customer reviews

7.7
GoodBased on 10,000 verified guest reviews
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S
2.0 Poor
The vehicle was great...when I got there no vehicle was ready and had to go to a different location to pick up than what was scheduled and vehicle still wasn't ready received vehicle late didn't have time to go over everything on vehicle it was covered in dog hair had popcorn and drink lid on floorboard and one broken handle
A
2.0 Poor
I reserved a cargo van through Kayak totaling just over $150.00 for the two days I needed it. The reservation was made with Enterprise and it was made well in advance of when I needed it. I got a call less than 48 hours before I was scheduled to pick it up saying that they did not have a cargo van available and wanted to know if I would be flexible in taking a smaller vehicle. I explained that I wasn't due to the fact that the space would not be big enough and that the size was the sole reason why I chose the vehicle I did. I let them know that the only option that would work for me, other than the cargo van I had reserved, was something bigger. They looked into an extended roof cargo van and told me that not only could they not guarantee they would have one available but also that the cost of that vehicle would be well over $1,000.00 - it might have even been a couple thousand dollars, I honestly think I blacked out when I heard him say the price because it was SO absurd and such an insanely large price increase from the SLIGHTLY smaller van I originally was quoted $150.00 for. Needless to say, I let him know that was not an option due to the insane price. They said they would let me know "tomorrow by end of day" if they would have the vehicle or not. That meant he would call me around 6pm on Friday when I was supposed to pick up the vehicle at noon Saturday, giving me 18 hours to figure out another option if they were unable to locate a cargo van for my reservation. So I immediately went online and frantically started searching for other options. Now I was left with slim pickings and/or higher costs due to it being last minute. (Also, some options I had previously found before booking through Kayak, had gone up in price as my requested date was now only a 2 days away) Another thing that made my blood boil was the fact that the Enterprise location that had just called to tell me they could not fill my reservation, was STILL showing up on the Kayak website as having an AVAILABLE cargo van for those dates. So not only are both Kayak and Enterprise allowing people to RESERVE vehicles that neither company can guarantee they will have available, but you are still allowing people to reserve them even after you KNOW that you don't have them available. If you know you 100% you won't be able to provide someone with a specific rental request, take it off the damn options list! It's not like I requested a Ford F-150 and I got a Ram 1500, or I reserved a blue car and then was given a red one...this is a change that literally makes my entire purpose for renting no longer possible. What if I requested a vehicle that could seat 7 people, would you give me the keys to a car that seats 5 when I get there? Either way I would like to make a suggestion that might prevent you from pissing off people in the future who try and book using Kayak or Enterprise...why don't you change your booking process so either 1. You can not book a vehicle unless the vehicle can be guaranteed. Or option #2. MAKE IT KNOWN to the customer that they are NOT ACTUALLY MAKING A RESERVATION but in reality, they are simply making a REQUEST for a vehicle and the companies responsible for filling that REQUEST will try their best to do so. The company's inability to fulfill my reservation was, for me, inconvenient, costly, stressful, time consuming, irritating...I could keep going but I won't. To sum it up, I will never use either company in the future and will encourage others not to either. Thanks for a whole lot of nothing but a headache and bad taste in my mouth.
E
10.0 Wonderful
Quick service with a smile. No hassles,
A
4.0 Mediocre
Over all I have nothing but good things from the actual staff in Waco they went out of there way to accommodate us with what they had they needed bigger vehicles and they did not have them Now the online service was useless we book the vehicle 2 week prior and we believe some how they would know it was not the case when I went on Friday to pick up vehicle my booking was not lucky I had a confirmation number but it was not in the system but the staff there went out of there way to help and did get us a vehicle we needed
A
8.0 Very good
All good
A
6.0 Okay
We got to pick up station, and a few more folks showed up to help as there was only 1 person there when we arrived. We reserved small SUV but were told ALL the suv's were gone, but could choose from any car there. That left us with 1 dirty and 3 clean Nissan Sentras, a BMW sedan or a Mecedes sedan to choose from. We chose a clean Sentra, which is a long way from an SUV. Car was clean and good mpg, no way was I taking one of the German rides.
A
4.0 Mediocre
Hidden fees
K
10.0 Wonderful
My experience with Enterprise was excellent. Would highly recommend this company.
A
2.0 Poor
They didn’t even give me a car. The front desks guys were very rude and not helpful. Very judge mental and dismissive.
R
10.0 Wonderful
Staff were professional, car was as it should be. Only tip, pay for the upgrade in size and maybe to an SUV if you're traveling long distance and have knee issues. Most of the cars they offer sit very low and it can be a challenge getting in and out of them.

How other car rental agencies scored

Enterprise Rent-A-Car car rental prices in the Philippines

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Honda Brio car
Honda Brio
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₱1,692/day
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Hyundai Accent car
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₱1,692/day
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Nissan Almera car
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or similar Medium
5
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₱1,886/day
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Toyota Hilux car
Toyota Hilux
or similar Pickup truck
5
3
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₱11,048/day
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Class Special Car car
Class Special Car
or similar Category
5
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₱1,595/day
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Hyundai Tucson car
Hyundai Tucson
or similar SUV
5
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4-5
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₱3,987/day
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Ford EcoSport car
Ford EcoSport
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4
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₱8,181/day
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Best rates found by KAYAK users in the past 48 hours.

Good to know

Most popular city

Las Vegas

Most popular car type

Full-size

Average price

₱96/day

Good deal

₱90/day

Top tips for renting a car from Enterprise Rent-A-Car

  • 25% of our users found rental cars from Enterprise Rent-A-Car for ₱95 or less
  • Book your rental car from Enterprise Rent-A-Car at least 7 weeks before your trip in order to get a below-average price.
  • Intermediate rental cars from Enterprise Rent-A-Car are around 49% cheaper than other car types, on average.

FAQs about renting a car from Enterprise Rent-A-Car

  • How much does it cost to rent a car from Enterprise Rent-A-Car?

    On average a rental car from Enterprise Rent-A-Car costs ₱4,953 per day.

  • What is the most popular rental car from Enterprise Rent-A-Car?

    Intermediate (Audi Q2 or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car.

  • How many car rental locations does Enterprise Rent-A-Car have?

    Enterprise Rent-A-Car has 8,294 rental locations worldwide. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

  • Which countries does Enterprise Rent-A-Car have rental car locations in?

    Albania, Argentina, Armenia, Aruba, Australia, Austria, Barbados, Belgium, Belize, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kosovo, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Martinique, Mexico, Moldova, Montenegro, Morocco, Netherlands, New Zealand, Nicaragua, North Macedonia, Northern Mariana Islands, Norway, Oman, Palau, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Barthélemy, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, South Korea, Spain, St. Maarten, Suriname, Sweden, Switzerland, Thailand, Trinidad and Tobago, Turkey, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay and Vietnam

  • How much does it cost to rent a car from Enterprise Rent-A-Car for a week?

    On average a rental car from Enterprise Rent-A-Car costs ₱34,668 per week (₱4,953 per day).

  • How much does it cost to rent a car from Enterprise Rent-A-Car long term for a month?

    On average a rental car from Enterprise Rent-A-Car costs ₱148,576 per month (₱4,953 per day).

See more FAQs

Everything you need to know for your Enterprise Rent-A-Car car rental

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