Book Economy Rent a Car car rentals
Jul 8 — Jul 15
Same drop-off
Enter an airport or city
Fri 7/8
Noon
Fri 7/15
Noon
Driver's age:
Economy Rent a Car customer reviews
4.5
Based on 1,434 verified guest reviews
4.7Value for money
4.5Overall
5.2Cleanliness
4.6Pick-up/Drop-off
5.1Comfort
Traveler rating:
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Pros:Fast drop off Free shuttle back to airport that was fairly quickly
Cons:First off I didn't realize that this car rental facility is not actually at the airport. It is very difficult to figure out where you need to go to get the shuttle or find anything about it. Very long wait to get a car.
Cons:The worst rental experience I've ever had. Arrived after a late flight to a chaotic mess of an office. Every interaction had some kind of visible conflict, mostly involving Economy refusing (or making it extremely difficult) to use any insurance instead of their own. The insurance cost us about $100 extra ($25/day) because they would not let us take our car without it. Staff was of the upmost unprofessionalism. They ignored you, talked down to you, and generally made for an awful and anxious experience after a long day of travel. Please please pay the extra and go to a more legitimate company. Do not give these people your money.
Cons:I was offered only one option, which is a 2 seater car. It was a 2015 year model.
Cons:The wait to get a vehicle that was not what I rented was 2.5 hours. I was came back the next day as I was told to get the vehicle I rented. Again it was not available. They did a hold on my credit card for deductible insurance that I have never had to do before. The manager was very belligerent to the customers saying, "What am I suppose to do?" Will never rent from them again and will tell everyone else not to. Horrible experience for my and my elderly parents.
Pros:Cost but it is not worth the other issues.
Cons:I picked up the car at the Ft. Lauderdale airport. The rental location is off-premises and I could not locate the office when trying to return the car! I used Google and Waze but was only to get to the office with the help of another car rental company's van driver's help. I also added an extra day to my original reservation due to weather issues (I traveled a day earlier than expected) but the cost of the extra day was 2/3 of the original week's reservation. Our family will not use them again.
Cons:To begin with, we had gone to your Tamarindo office and gotten a quote for these days. The office quoted us $230, not including the Liberia drop off. When we looked online, we saw that this was cheaper and reserved it there. We showed up to pick up the car and they had given away our SUV. They said we were late. Our reservation was for 9 and we came there at 11. I explained that we had reserved it for 3 days and purchased insurance already, so our card was charged with that. They kept repeating that it was our fault, not their fault. A getting berated for 10 minutes, I asked if we could come to a solution rather than place blame. There had to be another car they could give us. They said they would give us a manual compact. I told them we were going to Arenal and explained we needed an SUV and did not feel comfortable driving a manual on these steep unpaved roads. They repeated that was all they had. I asked if they had another automatic car, and they said they had a minivan and they would charge me $28 extra per day. And if I did not like that, they encouraged me to purchase it anyway and then file a complaint to get my money back. I did not want to do that. I do not enjoy filing out complaints. I also did not have the budget for $28 extra a day. I asked if we took the manual car to the Liberia location if we could switch it out for an automatic. He said there was not one available. I asked if he called them. He said he did. I did not see him do anything like that. I asked to speak to a manager. A guy identified himself as the manager and said he would do nothing to help me. I asked to speak to the regional manager. They wrote his name down , Jerry and gave me your 800 number. I asked for his direct office number. They called a number spoke in Spanish to him, which I understood most of it - he complained about us. He said we were late and he wasn't going to give us a car. He then hung up and said the manager was not in the office today. I asked for his number again and then went across the street to my hotel. I borrowed their phone, and Jerry answered the phone on the first ring. He said the same thing that the Tamarindo office said and refused to help us. I asked again if we could take the manual over to Liberia and switch it out for an automatic. He said there wasn't one. I asked for him to call please and check. There was one - a compact, not an SUV. Both of your representatives at this point lied and were unwilling to help or check. By this point, this has been 45 minutes in your office. I went back across the street and said that Jerry got us a car to switch out in Liberia. They glared at me and my companion. They spent another 40 minutes taking their time to finish our paperwork. They stopped several times to help other people that came in and spoke Spanish and left us there in the middle of doing our paperwork. It took close to an hour and a half, for us to get out of there. They rudely made us
Pros:NOTHING
Cons:Nov. 02, 2015 ECONOMY RENT A CAR SANTO DOMINGO DOMCollapse Details $ 50.00 Additional Details Transaction Type: Purchases Posted Date: Nov. 02, 2015 Category: AUTOMOBILE RENTAL AGENCY Reference Number: Q9JLCGTQ Merchant Country: Dominican Republic I was charged 50 dollars in my credit card extra because I did a reservation online. Nov. 02, 2015 TRAVEL INSURANCE POLIC 08007296021 VACollapse Details $ 18.00 Additional Details Transaction Type: Purchases Posted Date: Nov. 02, 2015 Category: INSURANCE-SALES / UNDERWRITING Reference Number: 8WB9MDR0 Merchant Country: United States I didn;t use this service because Economy offered me another insurance and I was charged in my credit card 18 dollars. I want my money back. $50 +$18 please. Thanks, Denise
Pros:Nothing
Cons:They present very low costs to get people to rent but hidden in their fees is that they require full coverage. The coverage cost is outrageous and easily makes the car expensively priced. They surprise you with this on arrival. All the people I was with at the time were all very upset. They do allow you to prove your full coverage but they will find any loophole they can to rip you off. In my case, I showed proof of insurance but they said that their credit card machine can't put a hold of $5000 for my high deductible so they can't rent me a car. They were giving people the choice to go back to the airport or pay their high fees. Since you have to take an off airport shuttle you are stuck there. Most people decided to pay and that's why their scam worked. These are immoral people who don't deserve to be in business.
Cons:They gave away my reserved car to the highest bidder. We were stranded without a car after we spent an hour trying to find the rental company only to find out that they gave it away. Terrible company.
Pros:I did not like anything involving the rental car. The representatives there were very rude and I will never use their service again.
Cons:The agent at the front desk initially proceeded to charge a ridiculous amount for the deposit and tried to charge late fees upon arriving. I explained that we had a theif at the airport and had to complete paperwork which caused a slight and unexpected delay. The service was awful and I have never been treated so badly being a visitor to in Florida. I will not recommend their services to anyone and I will never use them again. I am requesting a full refund for the rental car. I have rented many cars and this by far is the worst experience ever.
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Economy Rent a Car car rental prices in the Philippines
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup Truck |
Where can I find Economy Rent a Car car rentals?
Address
Tobias Bolanos International AirportHours
Phone
+506 2299 2000Address
Juan Santamaria Intl. AirportHours
Phone
+506 2299 2000Address
San PedroHours
Phone
+506 2299 2000Address
Downtown San JoseHours
Phone
+506 2299 2000Good to know
Most popular city | San José |
|---|---|
Most popular car type | Intermediate |
Average price | ₱47/day |
Good deal | ₱15/day |
Top tips for renting a car from Economy Rent a Car
- 25% of our users found rental cars from Economy Rent a Car for ₱35 or less
- Economy rental cars from Economy Rent a Car are around 57% cheaper than other car types, on average.