Pros:Had an entire row of pickup trucks to choose from in every full size brand. Was able to pick the exact truck I drive at home so I didn't need to learn where every button was or how to run radio. Price was super cheap and the truck was new, clean and loaded with options. Better than Perfect.
Cons:I can honestly say there was nothing that Kayak or Alamo could have done better. Was able to online check in and pay for vehicle. It took 1 min to pick up and less to drop off. This was the first time I used Kayak and Alamo and I will use them again this month in FL. Better than perfect.