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Cons: Bathroom was disgusting. Sink and toilet clogged and filled with paper

Cons: The plane was loaded front to back and unloaded without any disipline i.e. the usual uncontrolled mob. Neither is a good idea in this time of covid-19.

Pros: The spacing was good Sanitary with every Air Canada airplane I’ve been in was good Lighting felt cozy

Cons: Kept hearing a dog and baby cry People not social distancing when plane lands People not wearing their mask right

Pros: Fast flight Had a whole row to myself Distancing was good

Cons: People sitting in front of me would keep putting down their mask and didn’t listen to the flight instructions when being showed the demonstration. Flight attendant wasn’t as friendly as other flight attendants I’ve had

Pros: The agent was at the air Canada counter was amazing. He helped with getting my toddler a ticket, he walked us all the way to our gate because we were late boarding.

Cons: My toddler should have been issued a ticket from the beginning if that’s the policy. It took forever to cross the airport and then i had to figure out where to get our tickets which took over an hour and then we had to go through tsa again. Thank God the agent helped us through. I ended up not having food nor water for my son nor myself and of course no service on the flight. It was a miserable day to say the least.

Cons: What happened to physical distancing? Flight was packed full.

Cons: Service was cursory

Cons: If it wasn’t 3 hours late.

Cons: delayed. gate changes

Pros: Crew did the best with what they had

Cons: Four hour delays with little to no updates along the way are inexcusable

Cons: Unclear how Air Canada is still claiming “beat airline in North America.” I think that was true 5+ years ago but the last two years they have been an operational nightmare with customer service also being atrocious

Pros: Crew is ok.

Cons: Be on time

Pros: Crew is great!

Cons: Delay

Cons: Flight was delayed, crew in general was disorganized, most usb charging ports weren’t working, touchscreen is very outdated

Pros: Crew were great...

Cons: Food was very poor. Entertainment was awful

Cons: No food included (and that fact wasn't made clear when speaking to Air Canada on the phone -- which was, itself, a whole fiasco during booking). Exact options for "meal tray" would have been nice to see on the in-flight entertainment system.

Pros: Crew member was grumpy, not friendly and did not give eye contact

Cons: Friendlier service and more organized to get on plane. All zones weren’t called and then announcement came on saying last call. Also not enough room for bags. Crew member was on phone when we arrived to plane. No explanation on why but made me feel uncomfortable about our safety.

Cons: crew could have been more professional, the signs for boarding were confusing

Pros: seats were pretty cramped in economy

Cons: AC changed departure lounges and nearly missed flight.

Cons: Departed one hour late due to weather from incoming flight departure city, YVR.

Cons: AC lost one of our suitcases and it did not arrive until late afternoon of the next day. Filled out a missing luggage report.

Cons: Late departure as YVR would not allow us to land due to weather. Late arrival as YVR would not allow us to land as too many flights in the pattern.

Cons: Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight.

Pros: Timming Was ok

Cons: No Food, old tv, poor confort seat