|Top route||Saint Petersburg Pulkovo to Moscow Sheremetyevo|
|Top airport||Moscow Sheremetyevo|
If there would be the vegetarian option or halal one it would excellent
When we asked for blankets flight attendants claimed to have distributed all they had to children, so they didn't have any left. This is not the first time they have this problem on russian airlines. If they pass water or liquids when you're asleep they will never pay attention to ask you. We had to ask 2 or 3 flight attendants to get 1 set of headphones to watch a movie at least. Also, carry-on baggage was difficult to find room to fit.
Our flight got delayed for 12hrs, we were not told when will we resume the flight and we were not provided hotels. We had to wait every hour by the boarding gate because the airline kept calling us for boarding and then delaying it for another hour.
Pros: Nothing with this company
Cons: Yes, if refund my money due to canceled flight not by my fault
Cons: Not much. This airline hit all points of the travel experience with consistently high quality execution.
Pros: The crew were really nice. The food was good too.
Pros: Great service and clean.
Pros: Timely, clean, friendly crew. Love this airline.
Pros: Timely, clean, friendly crew.
Pros: Everything's just fine
Pros: Timely, clean, friendly efficient crew, food
Cons: Less pressure during boarding
Pros: Probably, one of the best companies: punctual, polite and comfortable!
Pros: Loved the flight and Aeroflot! Couldn’t be more punctual, the transfer is a breeze, very smiley and attentive crew and the food was soo tasty!
Cons: Passengers less rude
Pros: Great crew, they were very nice. Food was good enough, could use more variety but i never had good food on any flight.
Pros: Good service, lacking entertainment but it was a 3 hr flight so that's OK. friendly crew and clean.
Pros: I requested a refund and haven't received it yet.
Cons: A refund
Cons: We should have been notified the day Egypt announced the airport was closing on March 19th. Our flight was scheduled for March 23rd. If it wasn't for the US government STEP program we would not have known the airport was closing before our scheduled flight. Emails should have been sent the day it was announced.
Cons: 3 1/2 hours late!!!!!
Pros: The crew was amazing indeed. Very polite and attentive. Hot food items were good. I like the slippers and the cover for eyes (to allow you to sleep) that the company offers. Audiobook selection was reasonable too (classics in 3 languages).
Cons: It was a 10-hour flight, and by the end of it, the restrooms were not as clean (even though the crew tried to maintain them). This is typical for these long flights - no solution.
Cons: Over the past year the cabin crews are not quite up to Aeroflot customary standards. The young ones seem to have not been trained well enough and seem tentative and not so enthusiastic, especially when the whole crew is working meals. The rest, however, are very professional and exude confidence.
Pros: Crew was so nice and food was pretty decent
Pros: Good service
Cons: The flight was 4 hours delayed!!!
Cons: If a person who checks in would not inform me that I have to seat next to bathroom
Pros: The crew
Cons: Old seats Poor entertainment
Pros: It was on time
Cons: Seats Food Entreatment
Pros: The pilot is the best one I’ve ever flown with. There was not even a slightest bump when we landed!
Pros: Crew was horrible! Rude! Boarding the worst I have ever had
Cons: I wish I could fly another company like delta or KLM or someone else. Aeroflot is the worst company ever
Pros: Crew was courteous and helpful.
Cons: Seats are cramped a bit
Cons: Wider seats