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Pros: Great Copa

Cons: United a disaster

Pros: Ease of boarding because it is less crowded, good beverages and snacks even though it is only a 50 minute flight. Flight attendants are attentive and friendly.

Cons: The noise from the plane and engines are quite loud, and you can feel the vibration resonating in your ears for the entire duration. No in flight entertainment because it is such a short flight. This flight left 30 minutes later than scheduled but worked out to my advantage because I had a 44 minute layover and had to be processed through TSA again.

Pros: People are very welcome they take a view that the customer matters

Cons: Speed of the flight

Pros: The staff were very friendly and the snacks were generous for a short flight.

Pros: Thank you - everything was perfect. I hope to fly with you again soon.

Pros: Thank you kindly for wonderful customer service.

Penair flight from plattsburgh to boston

Pros: Cost

A little bumpy but good

Pros: Friendly and helpful crew, generous snacks and soft drinks. Quick way to get up Maine, better than a 5 hour drive.

Cons: A bit bumpy and a little late arriving.

Great way to get to northern Maine

Pros: Flight crew was friendly and efficient. Snacks and soft drinks were generous. We arrived on time.

Cons: We started boarding a little late but boarded quickly, It is a propeller plane so a bit noisy inflight, headphones would have been a god thing to bring along.

Love this flight and the Klamath crew is top notch!

Pros: Such A plus service for such a tiny airport. The staff and crew makes everyone feel like a VIP! So greatful to have a flight that goes from Portland to Klamath Falls for such an unbelievable price!

Cons: Was perfect!

Pros: Friendly and helpful staff. Easy flight.

Midwest Turboprop

Pros: The bag of cookies handed out during the flight.

Cons: Having to turn off my small electronics during takeoff and landing.

Pros: that I could get on as your plane left early and I missed it the last time

Pros: Prompt- a pleasure. The whole staff, including those in the airports were pleasant and attentive.

Cons: I don't understand the luggage fee, especially because I paid $35 leaving Boston and $25 for the same bag on return. There were only 8 passengers and my suitcase seemed to be alone. It does not make sense.

Pros: The flight attendant was very pleasant and helpful. The fllight departure and arrival were excellent!

Cons: I was charged $35 for arrival to Bar Harbor and $25 for departure from there for my luggage. Why was there any charge? There were only 8 passengers and I don't think anyone else checked their bags. I was a bit anxious during take-off and landing with the small plane, but scenery was delightful!

Cons: when I book I need a Email receipt and an itinerary IMMEDIATELY!!! I book lots of travel for work and I need receipts immediately to do my expenses. You did not provide that. Also I didn't get an itinerary because I didn't create a user account. Look, I don't want a relationship, I just want the service I paid for. Amazon sends a receipt immediately, why can't you? It's not rocket science. That said the lack of receipt and itinerary make it problematic with my accounting department, extra work for me and them. It is a strong disincentive to use your services.

PenAir assured I would make my connecting flight

Pros: I literally had less than ten minutes to get to my AA flight in Portland. I made it in time and your flight staff was amazing! Theresa was fantastic! Please! Give her a raise!

Cons: Nothing!

Awesome

Pros: Tons of leg room! It's an older plane and they definitely don't make them like this anymore. The only reason I marked them down on entertainment was because there wasn't any haha. It was only a 45 minute flight though so.... they still offered drinks and snacks!

Cons: We were delayed about 2 hours but in today's world it's pretty much expected to have at least one delay. All the staff was great with handling questions from the passengers though.

Pros: On time, smooth, friendly flight and ground crews. Like air travel used to be!

Pros: On time and crew was great

Better than most

Pros: I like I made it to my destination without any problems.

Pros: I like that you offer free beverages and snacks. You guys just seem more hip than other airlines. I think it's cool that you merged with Virgin Airlines.

Pros: Flight was outstanding, only complaint was the security in Boston. It was very slow.

First experience was a GREAT experience

Pros: Penair was outstanding and extremely helpful when I had to make a trip with my 82 year old mother. In Denver the agent at the counter accepted our bags several hours before our take-off so we didn't have to drag them around the airport. She was so helpful and compassionate. They were also wonderful about calling a golf cart to help get my mom from the terminal to the airplane. (It would have been way too far for her to walk.) I also flew from Scottsbluff to Denver on Penair and, again, I can't say enough good things about the staff and all their help and care for us both. I would DEFINITELY fly Penair again. I am so glad I was asked to do a survey.

Cons: My ONLY negative comment was the flight to North Platte was a little cold (I sat next to the window). That is why I only gave a "good" on comfort.

Pros: The flight was on time. All of the stewardesses were very kind and gentle.

Pros: Convenient to get from Eureka to Portland. Easy boarding. On time.

Pros: On time

Pros: Easy boarding both airports. I have a knee injury so might take elevator instead of ramp next time arrive in PDX. Thank you for providing this flight for us in RDD. So much easier and needed to avoid SFO. I APPRCIATE YOU,