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Pros: Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic

Cons: Best flight I’ve ever had. Need to have this many people on the plane every time

Pros: Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent.

Pros: Great crew, on time, could get a good nights sleep

Pros: Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.

Cons: No food and no entertainment during the flight (which makes it similar to low cost flights).

Pros: The lie-flat seats were just great .

Cons: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.

Pros: Everything was nice.

Cons: Nothing to complain about.

Pros: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.

Cons: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-

Cons: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.

Pros: All is great.

Cons: Nothing is not good.

Pros: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Cons: N/A

Pros: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.

Cons: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.

Pros: Finnair is the best!

Pros: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Pros: A350, very comfortable and quiet. Good crew and pleasant flight

Cons: cabin temperature was a bit too high through the night.

Pros: The crew and service were welcoming, caring and attentive

Cons: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Pros: Keep it up with great services. !! Thank you!

Cons: A better breakfast...