Traveler reviews
Overall rating
7.1
Good
Based on 227 reviews
Boarding
7.3
Comfort
7.3
Crew
7.8
Entertainment
6.2
Food
6.7
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Find cheap flights on Vietnam Airlines
Round-trip
Economy
Vietnam Airlines information
| IATA Code | VN |
|---|---|
| Routes | 208 |
| Top route | Hanoi Noibai to Ho Chi Minh City |
| Airports served | 50 |
| Top airport | Ho Chi Minh City |
Vietnam Airlines traveller reviews
Pros
"The cabin crew was attentive."
(in 16 reviews)
"Just a great flight ."
(in 52 reviews)
"The crew was very nice"
(in 45 reviews)
Cons
""seat uncomfortable, food wasn't good.""
(in 45 reviews)
"Left and arrived on time"
(in 25 reviews)
"Early departure and arrival."
(in 4 reviews)
Recent reviews
Traveler rating
230
132
90
34
1
Find reviews that mention:
short flight
food was good
crew was great
new airplane
perfectly on time
vietnam
great service
premium economy
economy section
flight attendants are friendly
flight attendants
business class
leg room
boarding bus
short flight so no food
announcements in english
late boarding
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2.0
Qantas lost my luggage upon arrival. When I reported it to their staff and they entered the wrong details in the system and still haven’t updated it since. My baggage hasn’t been found found for more than 3 days now
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8.0
Good service, clean cabins and more leg room than I was expecting...
review from
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10.0
Food was so good! Only a short flight (1hr20mins) but received a beef and rice noodle dish, bread, cupcake, water AND wine?
review from
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6.0
Bad boarding and landing because we had to take crowded long bus to/from terminal. Boring snack food on flight because no meal was served.
review from
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2.0
Racist airline staff
review from
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10.0
Inflight entertainment is limited. Boarding process is delayed and interrupted.
review from
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2.0
Can believe it very bad 👎 service
review from
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10.0
The most attentive crew and although we were a little late leaving ( missing passenger) flight experience more than compensated . Best flight attendants I have flown with in 50 years !!
review from
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8.0
VN661 flight, the A321 seats are starting to show heavy sign of wear and tear
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2.0
The flight was delayed and changed of boarding gates without notifying the passengers; no updates on electronic boards. Everyone had to wait for a very long time and tired. No food was served even though our ticket covered a dinner set. I got to my hotel after midnight. Terrible experience with this flight
review from
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8.0
Pros: nice checkin staff
Cons: the food was boringreview from
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4.3
Cons: Having announcements in the lounge or a better choice of beverages on board would be great....also surprised there were zero reading materials available in business class
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4.3
Pros: Check in was good
Cons: Food. Don’t serve anything if it is going to be that bad. And offer beveragesreview from
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8.0
Cons: Onboarding time
review from
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8.5
Cons: With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask
review from
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9.0
Pros: Liked that the busses to gate at arrival were not packed
Cons: Not having middle seats filled thought that was terriblereview from
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10.0
Pros: Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy.
review from
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7.2
Pros: Short flight, comfortable schedule
Cons: I did not get a comfortable seatreview from
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8.0
Pros: Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available.
Cons: Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggagereview from
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10.0
Pros: The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive.
review from
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8.3
Cons: Ok
review from
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8.5
Pros: They boarded the plane early, which meant we arrived at our destination early.
Cons: All we got was a bottle of water.review from
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8.3
Pros: Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time.
Cons: Keep up great service standardsreview from
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7.6
Pros: Food and crew
Cons: Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlinesreview from
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8.0
Pros: The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money.
review from
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2.0
Cons: No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM.
review from
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8.0
Pros: Crew were great. Seating was comfortable.
Cons: Boarding seems a bit of a crazy process.review from
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4.0
Pros: Plane is good
Cons: Delay 2x poorreview from
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6.0
Pros: The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself.
Cons: The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight.review from
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7.6
Cons: Drinks.
review from
Vietnam Airlines FAQs
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Flight status
Vietnam Airlines route map
Top airports served by Vietnam Airlines
- Ho Chi Minh City Airport (SGN)
- Hanoi Noibai Airport (HAN)
- Da Nang Airport (DAD)
- Nha Trang Cam Ranh Airport (CXR)
- Phu Quoc Duong Dang Airport (PQC)
- Vinh City Airport (VII)
- Dalat Lien Khuong Intl Airport (DLI)
- Haiphong Catbi Airport (HPH)
- Incheon Intl Airport (ICN)
- Hue Phu Bai Airport (HUI)
- Siem Reap Airport (REP)
- Bangkok Suvarnabhumi Airport (BKK)
- Singapore Changi Airport (SIN)
- Buon Ma Thuot Phung-Duc Airport (BMV)
- Tokyo Narita Airport (NRT)
Vietnam Airlines contact information
- VN IATA Code
- +84 24 38320320 Call
- vietnamairlines.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.