IATA Code | BA |
---|---|
Routes | 372 |
Top route | London Heathrow to Edinburgh Turnhouse |
Airports served | 180 |
Top airport | London Heathrow |
Delay of one hr due to shortage of supplies. High charge for luggage fees.
More drinks rounds. Had one drink pre meal and then no other drinks rounds for a 10 hour flight
Struggled with boarding pass on my iPhone.Suggest taking a printed copy. We sat upper deck at the rear on right hand side and best Economy flight in years. Bins below the windows made a massive difference for storage etc. inflight entertainment played up for a few pax but we were fine. Crew were first rate. Overall an excellent flight
Prompt gate service. Keep bathroom cleaned.
They ran out of starter options but the alternative was okay. Just disappointed
For the amount of money charged, it was ludicrous (actually quite insulting) that they used such an old plane for a prime long haul route. Food was terrible. Entertainment was a joke. Time travelled back to the 90s with a 7 once screen and 3 ridiculous options for a hindi movie. The staff was the only saving grace. They were extremely helpful. I will give this route one more shot with BA - if it stays this way, I reckon we'll fly with some other airline. Lots of others saying the same thing as we were all chatting after getting off the flight.
Food was not good. Nothing for my kids to eat. Needed some simple options for kids. Boarding was chaotic. Why serve food at 3am local time? Focus should have been getting people to sleep.
Food was not good. Nothing for my kids to eat. Needed some simple options for kids. Boarding was chaotic. Why serve food at 3am local time? Focus should have been getting people to sleep.
the only problem was mechanical and who knows if it could've been prevented or not. but the team made sure we were comfortable regardless. it's a quality staff, that despite circumstances did their best to accommodate it's passengers. overall, everyone i met on the ba flight was very friendly and professional.
Crew-Very professional service. Very polite. Thank you.
Crew-Very professional service. Very polite. Thank you.
Probably the worst airport in the western world. Unable to self service check in despite have carry on luggage. Check in was T2. Rude reception at check in. Asked why no self service, he said it was new. Asked when it will be self service and he said it’s new. Asked about lounge and he didn’t know. Asked another counter staff and they were more helpful. Gates entrance at T1 so you have to walk to T1 from T2 for security. Long queues at security. Found out this was because the rather authoritarian and rude security staff decided to only let one person loads bags in to security belt when there was room for 3. Guess he didn’t want to be too overwhelmed. After security, I found the lounge. Clean, reasonable. But you then have to walk back to T2 for the gate. What a faff. Cologne airport could be so much better, it’s just not geared up to international travel. Was hoping to make this a future destination to do business but not now.
Courteous and professional staff. Good job!
….
Club world worth the extra!
The flight was delayed for more than 5 hours. It was a headache trying to wait for the plane after it got delayed over 4 times. Both Flights took were delayed for 4+ hours... After all the rebooking and navigating around the airport it was a complete hassle
The flight was delayed for more than 5 hours. It was a headache trying to wait for the plane after it got delayed over 4 times. Both Flights took were delayed for 4+ hours... After all the rebooking and navigating around the airport it was a complete hassel
The flight was delayed for more than 5 hours. It was a headache trying to wait for the plane after it got delayed over 4 times.
British Airways is consistently fine, in terms of the on-flight service. Heathrow Terminal 5 can be difficult, though that is probably not BA's fault. On the other hand, British Airways' service has routinely been difficult for me the past few years. Indeed, it is a reason why I am considering changing carriers.
I think the casual disregard for booking a seat for my child was pretty awful. Terrible airline, terrible attitude.
Less Layovers needed for connecting flights. 12 hours 40 minutes layover in London was too long, it adds to the fatigue in longer flights.
Great 👍
No priority boarding - all passengers used the business class lane
I was happy with the service
Me and my wife checked well before time. we were amongst the first to check in. When the flight landed in London our AirTag showed that the luggage is left behind at Toronto. We caught the onward flight and landed at Bangalore, India and are still waiting for delivery of the four pieces of checked in luggage.
Me and my wife checked well before time. we were amongst the first to check in. When the flight landed in London our AirTag showed that the luggage is left behind at Toronto. We caught the onward flight and landed at Bangalore, India and are still waiting for delivery of the four pieces of checked in luggage.
Me and my wife checked well before time. we were amongst the first to check in. When the flight landed in London our AirTag showed that the luggage is left behind at Toronto. We caught the onward flight and landed at Bangalore, India and are still waiting for delivery of the four pieces of checked in luggage.
Me and my wife checked well before time. we were amongst the first to check in. When the flight landed in London our AirTag showed that the luggage is left behind at Toronto. We caught the onward flight and landed at Bangalore, India and are still waiting for delivery of the four pieces of checked in luggage.
2 hour delay with very little information given. Horrible service by BA employees at Heathrow after we missed our connecting flight. Extremely disappointing experience!
Club world is definitely worth the money! Great service, very comfortable cabin
On board British Airways flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the British Airways assistance team will most likely ask you to pay extra for checked luggage.
British Airways offers direct flights to 177 cities in 74 different countries. Edinburgh, London, and Glasgow are the most popular cities covered by British Airways.
British Airways concentrates most of its flight operations in London.
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