IATA Code | BA |
---|---|
Routes | 450 |
Top route | Edinburgh Turnhouse to London Heathrow |
Airports served | 193 |
Top airport | London Heathrow |
Cairo airport is a mess - be warned that there are multiple layers of security checks (all haphazard and chaotic) that takes time before you can even get to the check in desk. For some reason BA does not offer mobile check in on this flight. Food is non existent on this flight (some snacks / unhealthy and extremely limited options available for purchase at inflated prices). Flight took off late and landed even later with an aborted landing at LHR (no explanation given). Baggage took 30 mins to arrive. Avoid BA on this sector is my opinion
Crew was good. Food and entertainment system could have been better
The crew were fabulous and helpful and the flight was drama free. The business class section isn’t as exclusive and modern as other airlines however I’d recommend flying Qantas based on the customer service alone.
We missed the connecting flight due to a late departure of British Airways from Germany. No one can help the weather though. It was more the initial customer service on arrival at London from Germany (passenger connections) that was disgraceful and the reason for my rating, however once we found the British Airways help desk they were able to re-book another flight and provide amenities to get us through the next 16 hours wait.
The crew were lovely and the boarding process was easy. It was not worth travelling business class on this leg from Berlin to London.
Crew, cabin, and entertainment were good, but we boarded the plane and were subsequently delayed for four(!) hours. Would have preferred to been boarded later, or off-boarded to another flight instead of being trapped on the plane for four additional hours.
staff was good. Food could have been better, but choices were limited from the start. Entertainment voice was not good
food could have been better, checking online was not possible from Dubai.
We got delayed by 16 hrs.
It was fine. No more than that. Maybe boarding should start earlier so we di t end up leaving Heathrow an hour late. Not LAYAK fault
Flight was cancelled.
Very nice
Everything was good.
Flight attendigs was perfect
Unfortunately luggage retrieval in Austin was incredibly slow. 1 1/2 hours to get bags seems like terrible to me. Otherwise flight was smooth, service was good. Good selection of entertainment. 10 hour flight and any seat could be uncomfortable but the padding could be upgraded in the seat bottom.
I thought economy seat was very roomy. Unfortunately the window seat had lots of leg room. The aisle seat had mechanical equipment under the seat in front of me. Also had to move from premium economy to regular due to overbooking so expecting a refund from that. Food was good. Love cloth napkins and metal silverware. Glad you are reducing use of plastic. Drink cart could have made a few more rounds in 10 hour flight.
Premium economy seats pretty comfy and supplied blankets very good.
None
BA cancelled my connecting flight, thereby lengthening my layover in London for many hours. There was then an equipment problem in London, lengthening my stay for at least two hours more. My total stay at Heathrow was therefore over 8 hours. BA telephone customer service is also extremely poor. The crew was fine, the seat in the plane was fine, the food was actually a little better than usual. The lounge is pleasant. I will avoid flying BA in the future, to the extent possible.
The staff were excellent. The seat was too cramped. During turbulence, the tail of the plane wagged like that of an excited puppy.
I hated everything from the delayed flights to the services
Very short transit times. Had to rush to catch flights. Bags lost in the process.
Meals were really bad. It was difficult to put the cabin baggage into the stows. I don't think to travel again to US by British.
Food was much better than British airways part of foute.
When you do 8 seats wide in business class you end up with open sided seats in the isles, also extremely narrow.
It was great experience to travel with thim and I will recommend the British airways flight to all my friends and family Thank you so much for your service
There was a medical emergency on the flight. The crew responded with outstanding professionalism and courtesy throughout. What must have been a very stressful situation didn't stop them from smiling and being attentive to other passengers. They put out a request for passengers to offer up fleeces for the 'patient, ' which I did. From then on they constantly thanked me for my help, giving me a bottle of wine - which was uneccesary, but gratefully received! I can't praise them highly enough.
Yes everything was very perfect
We finally had a flight leave and arrive on time
Our flight was delayed and we missed all our connecting flights. They also lost our luggage with important medicine in it.
On board British Airways flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the British Airways assistance team will most likely ask you to pay extra for checked luggage.
British Airways offers direct flights to 191 cities in 74 different countries. London, Edinburgh, and Glasgow are the most popular cities covered by British Airways.
British Airways concentrates most of its flight operations in London.
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