Find cheap flights on American Airlines

the four hour maintenance delay was the main issue

Bad service in Casablanca airport and airplane

3hour delay due to maintenance. This issue should of been caught prior to boarding to avoid us sitting on the runway for 2 hours to resolve.

For no apparent reason the flight took off 45 minutes late. We had booked the first class round trip ticket but we're in premium economy and the airline wouldn't budge. American airlines has very poor customer service. They did not expedite transfer of our bags and they had to hold the plane for us in Phoenix for our final destination to Portland for 14 people. We ran and ran and ran and it was quite difficult.

Customers are treated like cattle

I wish the airline would've had a replacement tire for the one back in the initial steps of my trip. Had to change airlines, and couldn't wait another day (quarterly work gathering). Had to reenter through security twice and a bag search along the way, and run to a connecting final flight. I was supposed to leave at 1 pm arrive at 5pm, it is now 145am as I arrive at my hotel. Yuck.

The flight was delayed cause they had to fuel after we had already boarded.

Flight was cancelled. Had to rebook to Denver.

paid for cabin extra yet still was in boarding group 5. after first beverage serving, attendant failed to offer me the snack, and she didn't return over the next 2 hours. She was not very pleasant.

flight was delayed 35 min so almost missed connection in phx

Your airline needs to not lie. My flight was canceled due to weather. Then when it’s changed and booked to a different time and way. They cancel again at my second layover. They announced that it was due to “insufficient crew”. To have get in line and on the phone with customer service threatening us that “we will not get refunds”. Once I change my final destination 2 times I was told your luggage will be on the plane as well. To then here the boarding announcement say “there are limited seats due to people and luggage ratio”. To finally land after being at the airports a total of 17 hours. And be told they have no idea where our luggage is. Not just mine but seemed to be all the passengers. We get in line for hours and filed our claims to be told it could take 1 to 2 days before I get my luggage. This is unacceptable for an airline as big as American Airlines. And I want some sort of reimbursement for this. This was all human error and responsibilities.

Delayed overnight to a totally unreasonable 6 am

Check-in at the Buenos Airport EZE was confusing and chaotic. In addition, the lines were long and made worse by lines at passport control, security, and boarding. The American Airlines lounge was crowded with insufficient seating. I received no special recognition on Flight 900 as an American Airlines Executive Platinum member. The food was mediocre. The captain made no informative announcements from the beginning to the end of the flight. Business Class travelers deserve better service and more personal attention.

My bag was lost