
Find cheap flights on American Airlines
American Airlines information
IATA Code | AA |
---|---|
Routes | 1393 |
Top route | Dallas/Fort Worth to Dallas/Fort Worth |
Airports served | 206 |
Top airport | Dallas/Fort Worth |
American Airlines traveller reviews
Pros
Cons
Recent reviews
Traveler rating
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2.0
Pros: Flight 1751 Miami to Cleveland 1/11/21. Flight attendants did not enforce mask policy! Family of four sick sneezing, coughing, short of breath. The fathers mask was down the entire flight. Even when the flight attendants picked up the trash. They were informed after the flight they did not comply with CDC, Department of health, and state policies. Their response was “ I made announcements overhead. Didn’t you hear?”. Appalling endangering customers and disregarding Federal, State, and local policies.
Cons: People promoting safety and doing their job.
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2.0
Pros: Crew and pilot were great.
Cons: The plane was absolutely PACKED during the peak of a global pandemic. Completely irresponsible to not have people spaced out by at least one seat.
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10.0
Cons: My flight from LAS to LAX was excellent, it was a larger plane , full and was able to stretch out. I would love to fly American Airlines more but flight times for my destinations are not always the best.
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2.0
Cons: My bags were missing
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5.0
Pros: Flight on time and covid Prevention was in place.
Cons: Failed to provide wheelchairs as requested.
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10.0
Pros: Clean and comfortable
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3.2
Pros: Nothing
Cons: Better service, quicker boarding, more comfort and overall everything needs to improve
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7.5
Pros: Nothing special good or bad
Cons: My seat did not recline properly and had to sit upright throughout the flight, so was less comfortable.
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5.0
Cons: Comfort and food.
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6.4
Pros: The crew and boarding process was excellent.
Cons: Social distancing with the seating arrangements was lacking.
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10.0
Pros: Plane wasn’t full and left and arrived early!
Cons: Offering some kind of beverage
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5.5
Cons: I was in the only full row on the plane. The flight attendant waited until we couldn’t move to offer us to move to empty rows. By the time we were able to move, the other people in the row were sleeping. I wanted to stretch but couldn’t. Not a great way to start 2021.
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10.0
Pros: Comfortable seat, chargers and device holders at search station, very clean and great leg room.
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8.6
Cons: Seat comfort
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10.0
Cons: Feed me
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10.0
Cons: Feed me
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10.0
Cons: Food and drinks
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10.0
Cons: Food and drinks
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8.4
Pros: Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected.
Cons: Very little seating at Phoenix airport.
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8.4
Pros: I felt safe add respected. They serve drinks and small snacks, no meals going to Hawaii, plan ahead.
Cons: The airport at Phoenix had little seating. I was funny in the floor in case someone needed a seat. Otherwise, everything was good.
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6.0
Cons: Our flight was delayed two hours. We arrived safe but still, the delay creates such an impact on traveler’s plans. AA didn’t even offer bonus miles.
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2.0
Cons: Missed connecting flight to El Paso and had to wait for hours in the airport on standby
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2.6
Cons: Shitty service, and made me miss my flight.
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4.6
Cons: Not telling us we would be arriving 30 min early and then getting in 30 min later than scheduled AND Having priority baggage actually be a priority
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9.3
Pros: movies
Cons: snacks provided
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6.4
Pros: Crew was amazing
Cons: The WiFi would not connect for two of my flights. I wanted to watch movies
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10.0
Cons: Nice Flight
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8.0
Cons: Nice
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4.0
Cons: Better customer services
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8.0
Pros: Kinda confusing the train finding the gates
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6.0
Pros: Crew was good and mostly attentive.
Cons: Had to move seat three times because the audio/video didn’t work in my seat. Was very frustrating
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7.5
Cons: Nothing really: standard AA service
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10.0
Cons: It was excellent trip regarding service.
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8.0
Pros: Everything
Cons: No comments
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10.0
Pros: Everything
Cons: None
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7.5
Pros: The Captain was courteous and the flight itself was good.
Cons: There was a barking dog on the flight that was very high pitched. The stewardess was not polite, kept repeating herself and her voice was like the teacher you never wanted to have. The WiFi did not work. We had to wait for a gate approximately 30 minutes when we reached DFW.
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9.3
Pros: Yes... very well
Cons: puntuality Departure and arrive
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2.0
Cons: I can not rate this flight because I missed it since my connecting flight was so late due to mechanical issues.
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3.0
Pros: The crew was awesome
Cons: Every time I fly out of Scranton I’m delayed horribly this time it was so bad I’m stuck in a hotel for the night.
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3.3
Pros: Crew was nice
Cons: Plane was also dirty and I had to whipe down my own area
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5.3
Pros: The crew was nice
Cons: They need sub titles for the movies for deaf people !!!and they need to work on there social distancing way more smh delta has no one sitting in the middle seats but American Airlines just packs the whole plane out! Smh
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10.0
Cons: We need food
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10.0
Cons: We need food
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9.2
Cons: Seat too cramped
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5.3
Pros: Arrived 30 min early.
Cons: Loading
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10.0
Cons: No masks
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3.0
Pros: Boarding process was smooth
Cons: Allowed people to deplane while waiting. Sitting on a plane during a two + hour delay is the stupidest thing ever.
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3.6
Cons: Early morning flight. Sat near front cabin. Could not sleep as crew was talking the entire flight.
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3.6
Pros: The price.
Cons: Flight was delayed for 2 hours in Airbus 777 full of passengers. The reason was to fix some light and administrative error on a log book. This could have been prevented if they had done all of the checks beforehand. All of those passengers stuck in a plane during a pandemic. Not very smart !!!!
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2.0
Pros: Not a thing. Hands down worst airline I’ve ever flown with by a large margin. Would not recommend.
Cons: Literally any and everything.
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6.6
Cons: No snacks even for 1st class.
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7.5
Cons: Our gate (E38c) shared the same walkway (or whatever the place between the terminal gate and the plane door is called) with four other flights. It was a long and poorly-marked sidewalk amidst ongoing construction. The crews had to make sure everyone boarding each plane was on the plane heading to the correct destination. There was essentially nothing stopping people from any of the five flights getting on any of the five planes. Other than that, it was a good flight with great crew.
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4.6
Cons: uhhh social distancing!!!! We were packed in that plane....
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3.0
Pros: Crew was great.
Cons: turbulence
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10.0
Pros: Very clean and plane was not crowded!
Cons: Food and beverage service, but we completely understand with COVID 19
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10.0
Pros: Amazing crew
Cons: Perfect
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9.2
Pros: Very nice!!
Cons: Snacks
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2.4
Cons: Change your fist class cabin. If we’re paying that much for a 4 hour flight we should be in a better cabin. The flight from Lax to O’Hare was great but the plane coming back is old and ragged
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8.4
Pros: The pilot gave all the information pleasantly. It was easy to find my seat and everyone was compliant with COVID-19 rules/restrictions.
Cons: Boarding process could’ve been a bit quicker. There should be free accessible WiFi for everyone.
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3.6
Pros: On time take off and the fact that we arrived alive.
Cons: Hot meals and inflight entertainment. No even drinks were served.
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Flight status
American Airlines route map
Top airports served by American Airlines
- Dallas/Fort Worth Airport (DFW)
- Charlotte Douglas Airport (CLT)
- Miami Airport (MIA)
- Chicago O'Hare Intl Airport (ORD)
- Philadelphia Airport (PHL)
- Phoenix Sky Harbor Intl Airport (PHX)
- Los Angeles Airport (LAX)
- Boston Logan Intl Airport (BOS)
- Washington Reagan-National Airport (DCA)
- New York LaGuardia Airport (LGA)
- New York John F Kennedy Intl Airport (JFK)
- Orlando Airport (MCO)
- Las Vegas McCarran Airport (LAS)
- San Francisco Airport (SFO)
- Atlanta Hartsfield-Jackson Airport (ATL)
American Airlines contact information
- AA IATA Code
- +1 800 433 7300 Call
- AA.com Visit