|Top route||Dallas/Fort Worth to Dallas/Fort Worth|
|Top airport||Dallas/Fort Worth|
My honest opinion is it was very good
Everything was perfect
The plane was gross. Everything seemed dirty and had black smudges all over it. The plane was older and areas where paint had chipped off (on arm rests or interior panels) was repainted poorly. I don’t expect aircraft to be pristine but I was kind of surprised this one was still in service. The rest of the flight was fine. The plane was just yuck. Thank god they gave us wet wipes when boarding.
A little puddle jumper to go to SFO from LAX seems strange to me. Its cramped and slower than just taking SWA from BUR. Its a little bitty plane, and the added time with the baggage, transferring on the buses and all the extra time needed for these things just don't add up to a quick and dirty business trip.
The plugs were not working in the flight and since they’ve taken out the screens even in first class it makes it kind of useful when you have to use your own device. I also found my cushion to be loose and sliding all over. Overall the flight was good. The crew was great. The lack of amenities and the state of the plane left more to be desired. At least Delta you can use WiFi for free a little as well as getting messaging services for free.
No food except pretzels were served and no movies available - no comment can be made
There was no food to review unless you consider pretzels as a food. No movies because there were no movie screens. Stewards were nice and attentive.
As ALWAYS, the seating is cramped. Due. To the fact, that it was a short flight, it was tolerable.
Delayed flight for 30 mins had to sit on runway
My baggage was destroyed
Once on the plane in Phoenix we were asked to deplane and change planes. Not fun!
The cabin crew service was better for this flight than a recent San Francisco to Chicago leg of the trip. The food service also was better. Unfortunately there were flight disruptions at the layover point in both my "there" and "back" legs of my trip (San Francisco to Boston).
I like it because everything looks good
Having food and entertainment
Everything went very well. The crew and flight attendants were awesome. A 1hour and 20 minute flight. Enjoyed it, one step closer to home! 😃
It was good to me love my airline
Bad new first class seats. No service
No service at full first class price. All in name of COVID.
American unexpectedly and without any reason moved my and my wife’s seat so that we were 11 rows from our 7 and 9 year old. I tried to get moved back to our original seats and while they were trying to figure out how to do that, someone bought the exit row and we were stuck. It just seems like being a million miler and and a gold elite don’t mean anything anymore.
Another delayed flight on American. Another missed connection. No gate when we finally landed, sat on the plane for over 30 minutes and we all missed our connecting flights.
Flying planes without AC in the summer is unacceptable.
I like this aircraft. There is good entertainment choices and WiFi. The main dish was surprisingly good.
The plane was a bit dated and there isn’t much legroom.
Quick and easy. Chairs are hard but short flight, so no problem. Crew smiled and were nice.
The mask policy is not enforced by the crew. Multiple people around us would not even wear the mask or have it on their chin. Flight attendants would walk past these people and not say anything. All they do is make overhead announcements about the masks being mandatory but they are terrible at enforcing the rules, very disappointing.
Lots of people entering plane at the end of boarding that we’re not at the gate, entered at tarmac, looked like illegals from Latin America
My first airline trip in 4 years. Normally I’d fly Virgin or Jet Blue, but this was the best fare and schedule for me. I figured I could suck it up for 4 hours. My seat was upgraded without my asking for one and I was very pleased with the entire trip. No issues whatsoever. Arrived early. Awesome crew. There was a time when I would not even consider American Airlines. Now I will definitely do it again. Great flight. CLT to LAX 09.04.21
Nothing gets you ready for a flight like 2 hour delay because of a broken seat then not completing the paperwork properly