Find cheap flights on American Airlines

The plane was gross. Everything seemed dirty and had black smudges all over it. The plane was older and areas where paint had chipped off (on arm rests or interior panels) was repainted poorly. I don’t expect aircraft to be pristine but I was kind of surprised this one was still in service. The rest of the flight was fine. The plane was just yuck. Thank god they gave us wet wipes when boarding.

The plugs were not working in the flight and since they’ve taken out the screens even in first class it makes it kind of useful when you have to use your own device. I also found my cushion to be loose and sliding all over. Overall the flight was good. The crew was great. The lack of amenities and the state of the plane left more to be desired. At least Delta you can use WiFi for free a little as well as getting messaging services for free.

As ALWAYS, the seating is cramped. Due. To the fact, that it was a short flight, it was tolerable.

Delayed flight for 30 mins had to sit on runway

My baggage was destroyed

Once on the plane in Phoenix we were asked to deplane and change planes. Not fun!

The cabin crew service was better for this flight than a recent San Francisco to Chicago leg of the trip. The food service also was better. Unfortunately there were flight disruptions at the layover point in both my "there" and "back" legs of my trip (San Francisco to Boston).

Bad new first class seats. No service

No service at full first class price. All in name of COVID.

American unexpectedly and without any reason moved my and my wife’s seat so that we were 11 rows from our 7 and 9 year old. I tried to get moved back to our original seats and while they were trying to figure out how to do that, someone bought the exit row and we were stuck. It just seems like being a million miler and and a gold elite don’t mean anything anymore.

Another delayed flight on American. Another missed connection. No gate when we finally landed, sat on the plane for over 30 minutes and we all missed our connecting flights.

Flying planes without AC in the summer is unacceptable.

The mask policy is not enforced by the crew. Multiple people around us would not even wear the mask or have it on their chin. Flight attendants would walk past these people and not say anything. All they do is make overhead announcements about the masks being mandatory but they are terrible at enforcing the rules, very disappointing.

Lots of people entering plane at the end of boarding that we’re not at the gate, entered at tarmac, looked like illegals from Latin America

Nothing gets you ready for a flight like 2 hour delay because of a broken seat then not completing the paperwork properly