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Cons: "Boarding process"

Pros: "Awesome experience"

Pros: "Free space"
Cons: "Boarding"

Pros: "Seats are comfy"

Pros: "Seat was comfortable!"

Pros: "Yes very much"

Pros: "None."
Cons: "From worst to worst."

Cons: "Comfortable seats for family with infants or kids,"

Cons: "On time gate opening when landing"

Cons: "Delay in arrival caused us to miss this connection"

Cons: "I don’t have any complaints whatsoever. Everything went well."

Pros: "Food and service were good, so was inflight entertainment"
Cons: "Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto"

Cons: "Manila airport"

Pros: "Flight was on time. No stop over, because it is a direct flight."
Cons: "The choice on the menu is not available, the bread was not given to us, because they run out, no apple juice because it run out too. Drinking water served, it is warm.They should offer some ice cubes or ask the passengers if they want ice... Other airlines, serves different juices through out the flight. Crew not communicating at all. Doesn't say anything or serve you with a smile."

Pros: "Overall experience and the room in economy was execellent."
Cons: "N/A"

Cons: "PAL is literally never on time. The terminal process was absurd - 300 person line to check in and print a boarding pass. Then it was 1hr late to boars and then >90 mins waiting on the tarmac. Just a terrible on-time performance and inconvenient process that is typical of PAL"

Pros: "The most unorganized airline"
Cons: "Better staff and communication."

Cons: "I don’t know why but I felt like they just didn’t care about your needs, I’m diabetic, and I needed to eat something sweet because my sugar levels dropped low, I asked the stewardess for a cookie but she didn’t want to give me one, I had to bagg her for a cookie, Very disappointing."

Pros: "free wifi."

Pros: "I thought all taxes already included . then they asked me to pay the travel tax...peso 1620."
Cons: "Include the travel tax or watn clients the tickets included all taxes except the Philippine Travel Tax for tesidents of Philippines."

Pros: "I liked being able to have seat selection, one checked baggage and a snack, even if it was simple"
Cons: "Having to wait in the tarmac for 45 minutes.. I would ha e rather wait at the terminal where there is WiFi and more space.."

Pros: "On time"

Pros: "It was like most other flights ie it was fine. Above average overall."
Cons: "A big negative was the transit lounge in Manila. Between 2 Philippine Airline flights we had an 8 hour layover in the Manila transit lounge. Not impressed at all. There were about 4/5 staff but they sat outside the lounge & did nothing to control the passengers & keep them quiet /organised. The lounge was very crowded, very noisy & there was only water to drink & nothing to eat. For 8 hours! The very least should be to supply more seating & a facility where passengers can order coffee/tea & snacks. Also there was only 1 ladies toilet, so always occupied. The lounge Definately needs an urgent upgrade in facilities then I would consider flying Phillipine Aiines again."

Pros: "Nothing"
Cons: "Nearly threee hour tarmac delay. Every time I fly with them there is a horrible delay."

Pros: "Everything was good."
Cons: "Some times allow more Kg of Baggage."

Pros: "On time! Good for Manila"
Cons: "PAL app didn't work. Put in screens!!"

Pros: "Great staff very nice and enterianment system at each seat was very good."
Cons: "N/A"

Pros: "Excellent"
Cons: "I need more legroom."

Pros: "philippines air is great! very easy and accomodating"

Pros: "great cabin upgrade...competitive to other airlines with newer planes"

Cons: "Why are there so many security lines to go through. Before going to the check in counter there's a security line; at the immigration there's a security line which I believe is required there; then at the gate there's a security line. There are just too many security lines to go through"

Pros: "Very attentive"

Cons: "Nothing"

Cons: "need better control in boarding...passengers that were called to board at the very beginning couldn't get to the front of the line because everybody is already in line. Need to advise passengers that boarding is based on seating assignments and enforce it."

Pros: "Very nice and friendly"

Pros: "Good"
Cons: "Good"

Pros: "I like that the plane was not very full and I had no seatmate beside me. The staff were attentive to the needs of the passengers."
Cons: "There was nothing I didn't like."

Cons: "Taking 2 shuttle buses, transferring."

Pros: "Not so crowded!"
Cons: "Not reclining seat."

Cons: "Terminal 2 Manila is really going down the drain check in one row, immigration endless inside depart only one toilet to s eve a totally overcrowded check in Zone, not sure who the genius is deciding to close down additional toilets on one of the most busy travel days"

Pros: "Everything no complaints."

Cons: "Unexpected pit stop added stress to our trip."

Pros: "We arrived safely."
Cons: "The seats on Philippines airlines are too narrow."

Cons: "Traffic getting to the airport. Advice to others is allow plenty of time getting into manila"

Pros: "Comfortable seating."

Pros: "Philappo all very nice"
Cons: "nothing i didnt like"

Cons: "Always delay never been on time"

Cons: "It was an A330 plane and the configuration was 3-3-3. Usually, it's 2-4-2. This is not the way if you want to be a 5-star airline in 2020."

Cons: "Budget air because knee space is very tight."

Pros: "Boarding was smooth and quick."

Pros: "The quiz and prizes given by the service crew onboard"

Pros: "The seat has a bit more space than regular economy in competitor airline"
Cons: "The cabin crews on this flight need some passenger service training!"

Pros: "Nothing"
Cons: "Everything"

Pros: "The boarding was organized"
Cons: "Free snacks?"

Pros: "The airline assigned the latest airplane to my flight. Its USB charging port was good."
Cons: "I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner."

Cons: "Crew made robotic announcements, no spirit! No effort made to offer beverage, snacks, etc...they were the least interested group ive had on cebu pacific in a long time uuuuggh why bother?"

Pros: "XSS"
Cons: "XSS"

Pros: "Yes, the crews were super. They keep entertaining us the customers. Thanks guys"

Cons: "Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again."

Pros: "">XSS"
Cons: "">XSS"

Pros: "Since I checked In early, they let me in on an earlier flight. Thanks!"

Pros: "Host clearly and ver friendly helped me."
Cons: "Im sorry but seat was terrible. I was not comfortable even for a min. Thanks."

Pros: "The crew"
Cons: "I bought a front row seat only to be told that I would be the last to board"

Pros: "Crew were ok"
Cons: "The plain was delayed 2 hrs .Problem with information"

Cons: "There should be a non-applicable button, since there’s none....I should just pick one star."

Pros: "Boarding was quick and flight was on time."
Cons: "No in flight entertainment, but you get what you pay for."

Pros: "I liked that everything was fast and easy with no issues"

Pros: "On time"

Pros: "nothing"
Cons: "customer service"

Pros: "No thing at all"
Cons: "Seats very small food disgusting ,they don't offer you any thing on board"

Pros: "%3C/h1%23XSS%3C/h1%2E"
Cons: "%3C/h1%23XSS%3C/h1%2E"

Pros: "Seats were comfortable. Lavatory was spacious. Airplane was clean."
Cons: "I know that the ground crew can’t control passengers from lining up even if it’s not their turn yet but there should be enough space for families with small kids and senior citizens to go up to the front to board ahead."

Cons: "It was almost 3 hours delayed."

Cons: "No wifi, no food or drinks provided. Checkin was a very difficult process with employees giving us different answers on same topic. No display in terminal where to check in on an International Flight. Charged us to check one bag each and would not allow us to carry it on although the same bags were allowed as carry on from NGO-MNL Were told by one person we could checkin for our flight, told were we’re at wrong counter and international counter was not open yet. My checked bag was ripped open somewhere in the process of being transported!! I don’t think I will fly this carrier ever again!"

Cons: "What flight???? We cancelled it. My fiance booked me a ticket online using his card, Cebu Facific confirmed it but subjected of payment. for what if u already closed that payment ?? we understand that "FRAUD" thing but the thing is u SHOULDN'T CONFIRMED it and get back to us first. Now were having hard time getting money back for the booking that was cancelled."

Cons: "Boarding was a chaotic scramble. Take off was an hour late waiting for runway space. Cheap and disorganised."

Pros: "“>Test"
Cons: "“>Test"

Cons: "They told me that there is no cancellation for the flight although when I paid for the flight it was refundable."

Pros: "Crew was very pleasant"
Cons: "The seat was small and uncomfortable. Had to pay for food and coffee for a 4 hour international flight. Never again"

Cons: "Delayed flight"

Pros: "機内でクイズを出題して乗客を楽しませようとするホスピタリティが感じられる"
Cons: "現在のところ毎日運行していない点"

Pros: "New ish planes"
Cons: "Reduced leg room"

Pros: "Flights On Time... Crew's awesome"
Cons: "Foid is terrible"

Pros: "I wish I had something to like about it."
Cons: "checkin was a nightmare. over an hour and a half to get bags checked and boarding passes. It seemed like every time there was an issue all the staff would stop what they were doing to see what the issue was. nearly missed my scheduled boarding time. Good thing our flight was delayed by almost 2 hours. guess I can't complain too much for a budget airline. Just sucks that bag checkin and delays took longer than our actual flight."

Pros: "Thank you for the great services."

Cons: "Super delayed."

Pros: "Affordable price"

Pros: "Clean aircraft and friendly staff. I wasn't expecting entertainment and didn't order a meal hence the 1 star. No complaints about the flight and I've flown several times with them and always been satisfied."
Cons: "Nothing."

Pros: "everything"
Cons: "nothing"

Pros: "The entire process was a breeze"

Pros: "I like it because I arrived in Hong Kong earlier than the time we expect. So well done!"
Cons: "N/A"

Pros: "It was on time"

Pros: "Clean plane nice space"
Cons: "Too much late ! Delay for 45 minutes"

Cons: "They did not serve water for free.I was very thirsty and dehydrated within the four hrs and 20 minute flight. There's no tv, there were no entertainment at all. We boarded 40 minutes late. The weather was sunny out, there should not be any reason for the flight to be in a delay."

Cons: "The flight was delayed 30 minutes"

Cons: "Flight was delayed."

Cons: "Late leaving the gate then waited an additional 45+ minutes in a line of planes waiting to take off because NAIA is down to one runway."

Pros: "Not a lot, crew were pleasant as always though"
Cons: "The aircraft arrived late - departure was scheduled 15:15 and the inbound flight didn't arrive until 15:05. Full flight so took an age to board. Cramped as usual but not really an issue for an hour flight, but obviously the departure slot had been missed resulting in a 30 minute wait on the tarmac. At least the flight wasn't cancelled as happened to me last time!"

Pros: "Early arrival"
Cons: "Long queue"

Cons: "Ramp instead of stairs. Offer free drinks"

Cons: "Poor airport, stranded in lines for 2.5 hours and almost missed the flight."

Pros: "On time"
Cons: "Seats too small for 6’ person"

Pros: "I am missing my luggage’s"
Cons: "Where is my luggage"

Pros: "Seats and timeliness were good"
Cons: "Checking in process should be improved"

Pros: "The comfort of the seat, its wider... Since I am broad shouldered I need a comfy seat."
Cons: "We just landed and the two cabin crews were chatting. One passenger stood up since she couldn't hold it and that she really needs to vomit one cabin crew laughed loud when the guest went inside the restroom. Maybe the cabin crew was surprised, but it wasn't a good to see."

Pros: "Very good, I like Air Asia"

Cons: "Horrible"

Cons: "I booked through kayak which redirected to kiwi. On the boarding pass it gave the wrong terminal (domestuc terminal, when i was flying internationally) then to find out the terminal got updated online. In addition, the flught was delayed and gates were changed and i found out AFTER i already boarded the plane. Terrible."

Pros: "CHEAPEST FARE"
Cons: "CHARGES"

Pros: "Friendly"
Cons: "I did not like how slow they were at Manila airport. It was a shame how long they took with each person."

Pros: "Fast boarding"
Cons: "Significant delays."

Pros: "It was just ok"
Cons: "If you almost 180cm and 95 kilos the leg room just not very comftable in economy seats. That why I say just ok for short flight. Then departing Hong Kong 2 trains and a bus to plane once inside airport crazy to find if not expirenced traveler"

Pros: "Not much"
Cons: "We were delayed for 2 hours and we were not offered anything while waiting. Staff were not very helpful"

Cons: "2 hours delay, changed gate twice"

Pros: ""xxx'yyyCons: ""xxx'yyy

Pros: "Flight time Cost"
Cons: "They don’t fly from Clark to KL Seat pitch excruciating for most average height people Particularly on a four hour flight Everything is penny pinched Crew are verging on brusque Some very loud music on boarding with some American rap music, hardly appropriate on a south east Asia airline"

Pros: "Cabin is well air conditioned."
Cons: "No notice of slight flight delayed. Comfort rooms are not clean and some have no running water."

Cons: "The crew hate their jobs."

Pros: "ok"
Cons: "not bad"

Pros: "The brownie was good"
Cons: "nothing"

Cons: "Flight was delayed due to no fault of Air Asia, however, the passengers were not being informed of said delays, that many passengers started to flock to the boarding gate thinking the flight is about to board. Resulting to people standing around, due to lack of seats in the boarding area and making people who were probably happily seated at the other parts of the airport lose their seats as they anticipated boarding. I found out about the delay through my Kayak App and it took a long while before Air Asia made announcements. The flight was delayed about 3 hours."

Pros: "Charge for drink as well as food. One drink should be free. My overweight fee was more than a second passenger ticket would have been"
Cons: "Overweight baggagefee EXCESSIVE."

Pros: "No hassle checking in"
Cons: "The seat was a little unc"

Pros: "Crew"

Pros: "teatment"
Cons: "lack facilities....etc"

Cons: "The boarding was always late"

Pros: "It was just a one hour flight but no complimentary dribks seved."

Pros: "The air conditioning was great"
Cons: "It was postponed for 2 hours, the plane was full and apparently the check in employee thought it would be funny to give separate seats to a newly wed couple...Not Funny At All!!"

Pros: "The crew was very nice and helpful."
Cons: "My seat was broken and would go back if I leaned on it too hard. We were delayed for so long and sat on the runway (perhaps the airports fault). There was no overhead room for our carry-on luggage and no one was very helpful about it. Other passengers around us had the same issue with the carry-on luggage."

Pros: "Flying on Airbus 320"
Cons: "Meal and baggage choices must be made before flight or additional charges will be paid. Delayed 45 minutes for 1.5 hour flight!!"

Cons: "A new low in tight packing. Tray was too close to go down"

Pros: "Budget"
Cons: "No food, water, or comfort on Air Asia flights! major baggage restrictions, even for carry on."

Cons: "Was charged for baggage for child even tho she had paid same fare as adults - staff said child not eliginle for carry on baggage allowance"

Pros: "Not Much"
Cons: "Old plane that was delayed at every possible point in the process."

Pros: "There was not much I liked about this flight. However was was rather inexpensive to pay for baggage prior to getting to the airport."
Cons: "I hate the fact that food, including water, was only available for purchase. It was a very tight squeeze sitting on this plane. My seat didn't hardly recline."

Cons: "our flight is 2x delayed."

Pros: "Return KLO-MNL was overly delayed. No meal included."

Pros: "Old plane and seats in Row 14 were broken and angled down so you practically slid off the seat! Flight crew all knew about it and said nobody has fixed it yet for a while!"

Pros: "Yes"
Cons: "Deleted flight"

Cons: "Seats are too cramped and close together."

Pros: "everything was good"
Cons: "nothing"

Cons: "I was trying to rebook not luck. Lost my $400 no refund."

Cons: "Both flights delayed!"

Cons: "We flew 1hr and 45 mins delayed."

Cons: "Frustrating sitting on the aircraft waiting for clearance. Really? Heavy traffic in Kalibo? No weather issues."

Pros: "Attentive and approachable"
Cons: "Just the departure too delayed"

Pros: "Price"
Cons: "4 hr flight delay and 1 1/2 hour on the Tarmac before takeoff! On a 1 hour flight what's there to like."

Pros: "Flight attendants were helpful and the pilot gave good updates. Leather seats."
Cons: "Seats were way to compressed, much like every other short-haul plane. A lot of items were unavailable; we flew around lunchtime."

Pros: "Nothing"
Cons: "Flight was delayed by 3 hours."