It was a comfortable flight and the flight crew were lovely!
I’ve always been impressed by the cleanliness of the toilets or, at least, its frequent monitoring, cleaning, and toiletry replacements. The in-flight service by flight attendants is superb.
I won't hesitate to fly with Korean Air again and agian....if I can get a good deal.
The flight attendants seemed to be a little more grumpy this time. A350s could use more toilet stalls.
Excellent service, love the extra amenities (water bottles, blankets, etc.).
It was horrible. The flight crew was unfriendly and the food was absolutely horrible.
Absolutely horrible. The fight member crew or not very friendly and the food was horrible.
They could have had more up to date movies/better choice of music.
Will try never to fly Delta international again. Flight delayed and staff completely inept in dealing with it. Would not communicate, rude, completely disorganized. Once we reached Seoul the staff there had no idea what to do with us and led us around the airport from one pointless line to another. They were clearly not told how to manage the situation even though they had hours to make a plan. Never again.
They texted me my gate number and then they texted me again it’s now boarding but in different gate, and the gate was so far from the gate they texted me earlier. I have to run just to get to my flight. They always do that.
What I noticed is that when customers or passengers are asleep, they are no longer given food.
Flight were late each leg of the trip, seats were narrow and uncomfortable. Food was delayed and poor quality. Overall a bad e perience. I complained and was offered no offset or compensation.
I ask the crew to help me get my bag because I can't reached it she ignore me
ANA’s service was great, and the flight was nice and smooth . They gave us updates and checking in and boarding was smooth and easy .
I have never been a big fan of airplane meals
They did not have vegetarian options, but the staff did their best to accommodate me and hand wrote an apology and the number to call 24 hours before I get on the flight next time.
Domestic flight, 1hr 20mins from SFO to LAX, which takes about probably 40-30mins on air.
Easy if you are a United States Citizen, when you go to US Border & Customs, bring your Passport if you arrive Internationally. Remember to pick up your check baggage before moving into domestic flights, as they will check the tag for the plane you are boarding in. (They will check your baggage again). Bring your ID/DL (Real-ID COMPLIANT) with you to pass security/TSA, passport works too. SFO is pretty strict as well as LAX. Domestic flight, 1hr 20mins from SFO to LAX, which takes about probably 40-30mins on air.
The seats are too small for international flights. I felt like cattle.
As my first experience in business class it was a great trip considering how long the flight is and how hard it usually is to sleep in economy
Loved that I had an exit row seat, and there was no one else in the row! And again, I don' use on-line entertainment at all (I read or sleep) but I very much appreciate that I didn't hear anyone else's entertainment!
The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.
Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?
Some Crew were distinguishably fake in their interactions with passengers.
We was missed the flight They doesn’t lest us fly next flight without payment They charge me 606 hundred dollars What is very unacceptable,our first fight ticket was almost 2000 dollars, again paid 700 it’s hurt … airlines need to do something please
They were very pleasant and helpful. My husband and I were sitted apart. We asked if we could be seated together were told flight ws fuly booked but would try. After a while they were able to make it work we got seats together. Their food is good and attendents are very friendly/helpful.
The crew were friendly, dressed professionally and helpful when needed. The food was good to very good. The seats were comfortable and entertainment selections were excellent. For that long of a flight Athens to Newark Economy is a little tight and the space became uncomfortable about mid-way. Next time I would try and get a Premium Economy seat. Especially for the return flight when one can be less enthused and tired. On the way to a vacation enthusiasm can outweigh discomfort.
The staff were very friendly and helpful. The seats were very comfortable and spacious. The entertainment was amazing, and so was the food!
Excellent staff! Flights were delayed due to technical issues after everyone was boarded and we sat in the flight for almost 2 hours before taking off. Not enough vegetarian food was available despite pre-ordering. The staff did an exceptional job dealing with both the problems neither of their making.
Better entertainment; the lack of it made the very long flight even longer
It is almost 7 hours journey ,you should have provided with TV entertainment and mobile charging
Very poor show. Flight got delayed due to fog in Lahore. This is understandable. However, no arrangements were made for nany hours, once some things was organised, there was no leadership, no support to families with children's, disabled passengers. Took to hotel where it took 3 hours to sort out room allocation, that after finding partner to a minimum of 4 people. Couples were asked to find another couple before room is allocated. After 2 5 Hours of reaching room,return journey started with total chaos, no leadership at airport. Several derours to finally get new boarding passes. Asking the reason why flight was cancelled, the Saudi airline staff recommended using other Airlines in future.Finally boarding nobody inside the aeroplane helping old, illiterate to find their allocated sears. Sort out luggage storage. All the staff stayed in their kitchen areas to let passengers sort out. In-flight service wad good. Overall very poor experience.
It’s very tiring journey with only 3 seats in a row and not good for family of four. Online checkin don’t work and unable to select the seats while going.
Ok, the flight was not full yet I had people on both sided and the chairs were tight. Only 2 kinds of snacks didn’t even have milk for the coffee.
Economy seats are better than most other international airlines. Crew is nice, food is halal and pretty good. Seatback tv selection is ok, not great. Wifi is poor and crazy expensive, "free" messaging lasts 15 minutes and capped at 3mb, full flight plans are $50 USD and still very tightly data capped.
Make all food options available, than running out even before mid way through the service
Make the food options available, than running out even before mid way through the service.
Very old airplane with old and seat for business class
Riyadh to Dhaka was disaster! Passengers were standing the whole flight blocking ways for using restrooms. Bathrooms were extremely dirty. Food quality was very poor. Overall Riyadh to Dhaka was extremely poor and bad experience.
There is issue with first name and every thing is correct, and they did not onboard, it was really bad experience I recommend not to buy ticket and support team is very poor ever though online support is very bad
Gate got changed about 4 times. Very confusing and very crowded. If you don’t have wifi to help get updates, you can be in deep trouble.
Attendants zipped through cabin so fast hardly anyone got the water they told us we could have in the short flight. Nothing else was offered.
Sucks ! All three flights I was on this trip were delayed.
The flight attendants were unhelpful. It was a packed flight, and usually a flight attendant would help find a spot in the bin for your carry on or shift things around. Neither made any effort to do so. Also, I had to then check my bag. I was told it would be on the carousel in YYZ, but it came up on the jetway. So lucky I saw others standing around for their bags. I would have walked straight past this and on to the carousel. They could have at least told me that they had given me wrong information. Very unsatisfactory.
The crew was outstanding. And the food was surprisingly good. The chicken and the pasta dish were both delicious and I was supposed with a pizza twist near Landing. We hit a lot of turbulence and the crew was calm and kind. Loved the TV in screen. Tons of new releases.
ANA was great. United was horrible. They bumped us from economy plus to economy and were supposed to contact us for a refund but no luck. We booked the seats 9 months in advance.
Smoothly flight, pleasant flight attendants. I wish there were better food choices.
Comfortable as it can be for a basic economy seat. The TV screen on my 15 hour international flight went out after 1 hour or so and it never worked again. The food is very high in processed carbs and sugary items.
A three (3) hour flight should have meal service in First Class, not just potato chips!
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
