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There was an aircraft change (which caused an uncomfortable flight) in the last hour and was not given an option in advance to switch flights.

I was in Seat 5K, Hand rest wont go down when on Sleep Flat Mode. Door opens slowly after closing. Even crew were surprised. Not cleaned properly. I have pictures of broken handle and old used tissues and covers if wanted.

There was a 7 hours delay and the airline did not arrange any accommodation for an overnight stay at the airport.

Very old plane (15 years old).. And they lost my luggage!

The luggage wasn't handled properly. My checked in luggage was damaged badly.

I request for vegetarian food but they are asking me what kind of food you want. Service is slow.

Horrible Airline. They kept me in Lagos for 2 days after I was scheduled to fly. Reason, flight has been overbooked. I am never using this airline again.

The staff lied to me all day long. No one informed me that my flight times had changed. I’m still sleeping on the ground in the Middle East. The worst experience I have ever had flying. With this level of incompetence and lack of compassion I can’t imagine how the airline business will survivor. This experience has encouraged me to stop traveling. May god have mercy on you and your customers. Not sure I can handle to be lied to my face anymore . Sleeping on the floor in the middle East with no hope of getting home

Nothing. You did not tell me that my itinerary has changed. I’m sleeping on the ground in the Middle East. You should be ashamed of yourselves. I’m also sure that you have no spine and will take no corrective action. I’m not sure your business will survive based on the lack of compassion you have.

Both outbound (on 12/06) and inbound (today’s) Qatar flights were late. The delay today made me miss my connection and added 7 hours to my 30-hour journey making it 37 hours of traveling! Very disappointed with Qatar.

My luggage was delayed because the flight arrived late and I almost missed my connecting flight to Atlanta. My luggage was delayed and it took 3 days to receive my luggage once it arrived in Atlanta. The baggage department is horrendous and non-existent. I did not get a call, I had to go to the Airport and wait for manager to board a flight, waited 3 hours and then they got my luggage for me. I understand staffing issues but there should be a better process for baggage services.