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Pros: "Simple check in and boarding, right on time."

Cons: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Pros: "Nothing to complaint. Excellent airline nowadays"

Cons: "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"

Pros: "The crew was attentive and service was excellent."
Cons: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."

Cons: "Very good airline except for the fact that the staff at Narita airport."

Cons: "Wider arm rests"

Pros: "Wonderful crew"

Pros: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Cons: "Flight attendants"

Pros: "Service was excellent. Premium economy seats well worth the few extra $$."

Pros: "The food the service and the staff"

Pros: "The food the service and flight was great"

Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pros: "Easily upgrade to premium economy class"
Cons: "Some staff lack of basic english"

Pros: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Cons: "in-flight Wifi is not working"

Pros: "It was very good no prO lens at all:)"

Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Pros: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Cons: "No entertainment systems."

Pros: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Cons: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Pros: "Beautifully presented and tasty Japanese food. Electronic windows."
Cons: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Cons: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Cons: "Double standard"

Pros: "Crew very polite, friendly and respectful."
Cons: "Flightsame as"

Pros: "Nice leg room and excellent head phones nice crews"

Cons: "No complaints! Not even one!"

Pros: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Cons: "None"

Pros: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Cons: "None whatsoever."

Pros: "So cramped. Very uncomfortable flight."

Pros: "Great service."

Pros: "Always on time!"

Cons: "Selections of movies"

Pros: "I got an upgrade!"

Pros: "Fast Service , cheerful Members , and positive Vibes all the time."

Pros: "I loved the food and presentation. The service was excellent, very attentive stewardess."
Cons: "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."

Cons: "I wasn't able to pre-select my seat."

Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."

Cons: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."

Pros: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Cons: "Nothing"

Pros: "The crew were very polite"
Cons: "No choice of menu and films only very limited choice."

Pros: "Seat width, Crew Service,"
Cons: "Web Site Check in is cumbersome"

Pros: "Superb services!"
Cons: "I don't think there's anything I didn't like during my journey"

Pros: "The legroom is comfortable for a tall person."

Pros: "Nothing"
Cons: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Pros: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Cons: "N/A"

Pros: "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
Cons: "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."

Pros: "Excellent customer service"

Pros: "Crew service is good!"
Cons: "The seat is really cramp and tight!!"

Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"

Pros: "crewe were excellent"
Cons: "nothing !"

Pros: "On time departure and earlier arrival of the airline Thumbs up for the pilot for smooth landing and take off Food is so delicious Stewardess are very respectful Will fly again with ANA"
Cons: "None so far"

Pros: "Amazing"

Pros: "Comfort as usual"
Cons: "No idea"

Pros: "Everything!!!"
Cons: "My experience overall is fantastic"

Pros: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Cons: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Pros: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Pros: "Overall the flight met expectations for service, comfort and food."
Cons: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Pros: "ANA is always efficient and polite."
Cons: "Just drinks no snacks on this flight"

Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pros: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Pros: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Cons: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Pros: "Excellent legroom. Very polite staff."
Cons: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Pros: "Food"
Cons: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Pros: "Very efficient, friendly and helpful staff"
Cons: "Food was gross."

Pros: "Very efficient"
Cons: "Food was not good"

Cons: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Pros: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Cons: "In flight meal could be improved"

Pros: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."

Pros: "The crew are so courteous and helpful."

Pros: "Service was excellent. Crew did not accept tip. Food could be better."

Pros: "The quality of your aircraft. Clean, modern, plenty of leg room. The check in agent in Manila, Arnel (or maybe Armel) was especially helpful and accommodating."
Cons: "Pax are advised to show up at least 3 hours before flight. My wife and I showed up 3hrs 45 min before takeoff. There were perhaps 40 to 50 people already in line ahead of us. But no checkin counters were open. The first check-ins began 3 hours prior to take off. By that time the line was backed all the way out into the main corridor. It would be MUCH better for ANA and the customer to begin the checkin process 3.5 to 4hours prior instead of 3."

Pros: "Food and Sitting Space"
Cons: "Nothing"

Pros: "Food"
Cons: "Sitting space"

Pros: "crew from the check in to airplane very good"

Cons: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."

Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."

Pros: "Shortest duration"

Pros: "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
Cons: "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."

Pros: "They came around often to see if we needed water or anything. Food was good."
Cons: "Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time."

Pros: "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"

Pros: "Everything excellent"

Pros: "I like the nice and warm service from the crew"
Cons: "Food can be more variable but overall its oke"

Pros: "Pleasant stewardesses"
Cons: "Expensive lunches, no entertainment unless you pay"

Pros: "Meals are excellent at Nippon, stewardesses so helpful and charming."

Pros: "The leg space of the plane"
Cons: "Some crew hard to understand they English"

Cons: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."

Pros: "Very nice plane, enough room, didn't feel cramped"
Cons: "Had to switch gates 2 times"

Pros: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Cons: "The premium economy seat was about average. Comfort okay but not the best for sleep."

Pros: "Seat was good and slept like a baby"
Cons: "Nothing really, slept the whole way"

Pros: "Flight spot on time."
Cons: "Can't think of a better thing"

Pros: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Cons: "The long security lines in Tokyo for transfer."

Pros: "Crew was professional and charming"
Cons: "Nothing really, one of the best short haul flights in the world"

Pros: "Free alcohol on international flights is always a plus."
Cons: "The movie selection was not as expansive as I've seen previously."

Pros: "The staff was so very helpful and nice. Thanks a lot!"
Cons: "The great disinter service from the flight attendants made up for the delays."

Pros: "Customer Service"

Pros: "ANA is always on time and the crew is always attentive."
Cons: "The plane used for this flight was small for me. I am 6-4 and there's not as much leg room as in the larger planes. I always have to order fruit because the meals are only Asian style dishes. I would be happy with a sandwich."

Pros: "Train the stuff Better food"

Pros: "Perfect"

Pros: "Crew was amazing"

Cons: "coffee is to strong and to many spicy foods"

Pros: "There are very friendly"
Cons: "Just continue the better services"

Pros: "crew is good and helpful."
Cons: "The food was terrible. Needs to improve the quality of the food."

Pros: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Cons: "No complains. Qatar has always been my preferred airline."

Pros: "aircraft so silent"
Cons: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."

Pros: "The service as usual on Qatar is excellent"
Cons: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Pros: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Cons: "The visa check personnel were the most discourteous airline staff I have ever encountered."

Pros: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Cons: "Please include Nigerian and Ghana movies"

Cons: "Entertainment on the Boeing 777 suffered from access problems"

Pros: "The crew very good and helpful"
Cons: "The crew are well organised"

Pros: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Cons: "I can't think of anything to make it better."

Pros: "Flight was on time, touch down smooth"
Cons: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Pros: "As efficient as ever"

Pros: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Cons: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."

Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"

Pros: "The service was excellent & food satisfying."
Cons: "The liquor variety could be better."

Pros: "Same as earlier flight"
Cons: "Nothing"

Pros: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Pros: "Foods were great."
Cons: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."

Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Cons: "food options exhausted pls tell ground catering to provide more food"

Pros: "Crew were very helpful and courteous"

Pros: "Staff was reasonable"
Cons: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."

Pros: "Very polite and friendly crew. Very helpful."
Cons: "Did not have the duty free item I wanted in stock"

Pros: "Snacks and the crews on board"
Cons: "The crews in the airport, not friendly. They dont even smile!"

Pros: "Entertainment is very good"
Cons: "boarding hall was very small, food was below average for Qatar Airways"

Pros: "The staff are great, the food is good."
Cons: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"

Pros: "process quick and efficient"
Cons: "average seats"

Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Pros: "Service, attentiveness, food."
Cons: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"

Pros: "quick"
Cons: "nothing"

Pros: "Terry was wonderful"
Cons: "N/A"

Pros: "Everything."
Cons: "N/A"

Pros: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Pros: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Cons: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."

Pros: "- Service - Food Quality"
Cons: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"

Cons: "- Leg Space is challenge"

Pros: "Flight attendants are ok"
Cons: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"

Pros: "Foods, crew are accomodating and all sevice facility are very good"
Cons: "Just update the movies regularly"

Pros: "The entertainment was good without any hiccups"
Cons: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"

Cons: "As above"

Pros: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"

Pros: "Crew and food"
Cons: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"

Pros: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Cons: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."

Pros: "Great crew"
Cons: "N/A"

Pros: "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
Cons: "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."

Cons: "Better attitude of head attendant. Need to improve food. Not attentive."

Pros: "The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat."
Cons: "Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight.."

Pros: "The seat was not super comfortable but the crew was really lovely and so helpful!"
Cons: "More padding on the seat would have been nice"

Pros: "Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food"
Cons: "Crew should be attentive to ALL passengers."

Pros: "Crew was fantastic."

Cons: "Food and drink service"

Cons: "Finest Airline and service I have encountered and I am almost 2 million miles!"

Pros: "Well fed and provided beverages on trip. Food not gourmet----but what do you expect? Crew was pleasant and helpful."
Cons: "Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK. The legroom was durable--but you asked waht could be better and that point sticks out in my mind."

Cons: "Sitting place too small"

Pros: "Cathay Pacific and crews were really good."
Cons: "I suggest no seating reservation online."

Pros: "Yes Crew were indeed amazing!"

Pros: "The flight was good"
Cons: "Everything was great"

Pros: "Crew and the food"
Cons: "Seating was tight for me a big guy"

Pros: "They are amazing"

Cons: "The crew should be friendlier while they deliver their service."

Pros: "nothing"
Cons: "3 hours delay for a flight of 1 h 45 min"

Cons: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"

Pros: "Efficient, courteous and early arrival"

Pros: "Conformt ,enjoy and on time"

Pros: "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
Cons: "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"

Pros: "Standard of the flight was good"
Cons: "Cabin personal was unengaged rude and everything than helpful"

Cons: "terrible food - poor entertainment system with very mited choice - flight delayed as always"

Pros: "miracle fight landed on time"
Cons: "terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa"

Cons: "all except the seat - always delayed"

Cons: "flight delayed as always"

Cons: "flight delayed as usual"

Cons: "flight delayed as always"

Cons: "short haul business class seat very uncomfortablev- flight delayed as usul"

Cons: "1h30 delayed as usual"

Cons: "Better food"

Pros: "Comfortable seat with good recline and leg room. Noise cancellation head phones are effective and comfortable. Good selection of audio and video entertainment."

Cons: "90 minutes delayed"

Pros: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Cons: "No complaints"

Pros: "Delayed. Late notification of delay. No text notification of delay."

Pros: "Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?"
Cons: "Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays."

Cons: "I didn’t have a pillow."

Pros: "Very delayed flight that resulted to missed my flight going to davao"

Cons: "Delayed without notice."

Pros: "Staff very professional"
Cons: "Touch screen not working, no entertainment on entire flight"

Pros: "SMS Informing new schedule of the flight"
Cons: "Please change the food"

Pros: "Flight was not delayed"
Cons: "Economy seating needs more leg room. Carry on baggage weight is just 15 lbs."

Pros: "Crew provided excellent service, seats were comfortable and food and drinks were great."

Pros: "Nothing"
Cons: "Too cramped not enough space staff are not friendly will not fly Cathay again"

Cons: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."

Pros: "Not much to like particularly for this flight."
Cons: "The crew was a bit rough."

Cons: "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."

Pros: "Friendly staff"

Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Pros: "Na"
Cons: "Na"

Cons: "Vegetarian food. 30% of people are vegetarian"

Pros: "Very good leg room and comfortable seat."

Pros: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Cons: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Cons: "Crew could have been more pleasant"

Pros: "In flight entertainment was definitely above average."
Cons: "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."

Cons: "I didn’t make the flight to Antayla because the airport customs takes too long, kayak needs to let travelers know they need a visa and passport to travel through IST. Also tight connections are impossible."

Pros: "It was calm"
Cons: "Maybe in first class"

Cons: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Pros: "Dining, crew service, cost of international business class lie flat seat less than half of what the others would have cost. In spite of the weaknesses, would fly again."
Cons: "Chaotic boarding scene at Istanbul-Ataturk airport. Comfort of the lie flat seat on the 777 less than optimal: thin sleeping pad. Lounge at IST crowded, dirty."

Cons: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pros: "It was a smooth trip"
Cons: "Boarding a bus to be taken to the plane It’s probably not unusual in Turkey but that was a first for me In all fairness it was a high anxiety moment for me with all the unknowns I was facing but I appreciate Turkish Air nonetheless"

Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pros: "Full meal and entertainment system even for a shorthaul flight."
Cons: "Tight leg room"

Pros: "Good crew. Clean"
Cons: "A little late"

Pros: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Pros: "Turkish do a good job of giving you a good service for your money."
Cons: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Cons: "A little late boarding although it was quick. They were out of food options when they came our last row of the section seats"

Cons: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Pros: "Big plane, friendly staff, good food."
Cons: "Sometime, it gets a bit too cold."

Pros: "Istanbul Airport has good facilities and F&B options"
Cons: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Pros: "I am very happy - always good service, timely and pleasant staff."
Cons: "n/a"

Pros: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Cons: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Cons: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Pros: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Cons: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Pros: "Fantastic journey no problems at all thanks kayak....."

Pros: "overall, service was great"
Cons: "seats are too narrow"

Pros: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Cons: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Pros: "Nothing Really Nothing"
Cons: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Pros: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Pros: "Nothing"
Cons: "I book flights and they toke money and last minute when i went to the airport is not existing at all"

Pros: "Attendants were very nice."
Cons: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Pros: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Cons: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."

Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Pros: "Well looked after from start to finish!"
Cons: "Nothing!"

Cons: "My entertainment set didn't work"

Pros: "Food"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Pros: "Generally better than other European airlines particularly BA and better priced"
Cons: "Work to do on consistency with crew"

Pros: "Overall it was ok. I enjoyed the leg space."
Cons: "I suppose it's just a matter of different manners"

Pros: "Facilities are really nice"
Cons: "I only got one boarding pass at the check in."

Pros: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Cons: "The leg room was a bit limited on long flight."

Pros: "Flight was ok"
Cons: "The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem."

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Pros: "Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices."
Cons: "Long layover in Istanbul."

Pros: "The seat was comfortable."
Cons: "The entertainment system was not working"

Pros: "The Entertainment system was best I have seen."
Cons: "Flight attendants had crappy attitude, hardly spoke English, spilled a drink on my lap and only managed a sorry when I spoke up."

Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Pros: "Service, updates, smooth flight"
Cons: "Very tight seating in enconomy."

Pros: "The food was ok."
Cons: "I lost my suitcase or had it stolen!"

Pros: "The flight was on time"
Cons: "The boarding process was not orderly"