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Pros: "Crew was amazing and very helpful"
Cons: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"

Cons: "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"

Cons: "Delayed flight and the procedures took very long."

Pros: "The crew good except one man i guess from India"
Cons: "The food was not good at all"

Cons: "It was my first flight ever. So it was perfect thank you Emirates"

Cons: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"

Pros: "Overall flight quality"
Cons: "Free wifi time can be increased to at least an hour and Food quality can be better"

Pros: "The crew was forgetful and would always pass by me when it was time to serve"
Cons: "I don't know, maybe it I took another carrier"

Pros: "The comfort, crew and entertainment."
Cons: "The boarding."

Pros: "The seat was comfortable, the crew was nice for the most part."
Cons: "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"

Cons: "Flying on time"

Cons: "Bigger entertainment screens compared to previous Emirates flight from Manchester"

Cons: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"

Pros: "Exceptional flight super comfortable"
Cons: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."

Pros: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Cons: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"

Pros: "A bit of delay, high traffic. New MCT airport is much better than before."

Pros: "To be honest I liked everything with this flight"
Cons: "I didn't get upgraded to business or first class ;) Maybe next time though"

Pros: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Cons: "None at all"

Cons: "Couldn't decline the chair and cause much neck pain"

Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."

Pros: "Arriving at Perth is always a hassle with delayed baggage unloading. Can Emirates engage their own staff to expedite this activity. The Perth baggage handlers are too slow, particularly when on penalty rates on Sundays."

Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."

Pros: "Loved my experience with Emirates. It was the best international flight I've ever had. The seats are comfortable, the entertainment options are great, staff was all very friendly, alcoholic drinks were complimentary, they give you a great care package with socks, ear plugs, toothbrush and paste, and the price was great!"
Cons: "The only negative thing I have to say is the food isn't good, but that's to be expected for me as I'm very picky. I just pack my own food and snacks."

Pros: "Everything."
Cons: "Nothing."

Pros: "Nothing. Will not travel again on Emirates"
Cons: "Food Comfort level Flight delay"

Pros: "we were travelling with kids. They pulled us from the back and put us in the front since our group of 6 had two small kids. They were extremely nice to us in athens."
Cons: "I just wish there was a snack in the middle of the service."

Pros: "Crew, food, entertainment"
Cons: "1 hr delay with take-off due to security check of all carry-on baggage from a passenger leaving the plane"

Pros: "Service was wonderful people very kind enjoying them on the flight was quite beautiful soft and nice wish you good luck ."

Pros: "Start scurty things with people who has short time to the next flight"

Cons: "Bad seat"

Cons: "There was no vegetarian food."

Pros: "The flight itself was great, though it was 4 hours delayed. The interface between Jet Blue and Emirates didn't work."
Cons: "I booked roundtrip flights in two legs, so Jet Blue, Emirates, Emirates, Jet Blue. The two airlines didn't seem to interface. In each direction for some reason, I was unable to check in online for the second flight, which didn't make sense (so Emirates there and Jet Blue back). On top of that, neither could give me boarding passes that would work for the other. The customer service kiosk took about 15 minutes to get this done for Jet Blue in JFK."

Pros: "I traveled between New York and Chennai with layover in Dubai. 1.Flight experience was excellent between Dubai to New York (JFK)"
Cons: "1.the seat that i had on Flight from New York to Dubai was cramped,it had a decent entertainment system though. 2. Between Chennai to Dubai ,Flight experience was not good, Seating and entertainment in particular was not good , it was too cramped and too much glare on the TV screen, probably because i had a window seat."

Cons: "Bad experience my mother 73 years old and pre booked wheel chair but not provided in Dubai Air port while transferring time and also misguided us very short distance for walk. she faced lot of trouble to walk ."

Pros: "the movies"
Cons: "it was a delay on the way to dubai one hour and on the way back to kuwait 45 min"

Cons: "I was expecting a ve"

Pros: "Crew were very nice"
Cons: "Seat cushions are horrible There is no padding. 'All the chairs dirty too. Decor was very old"

Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Pros: "travel was pleasant"

Pros: "In my way to Dubai, I asked the gentleman not to put me in the middle, when I get in found myself in a middle row middle seat. Food choices chicken, steak, and stuffed zucchini all are nasty. Also, I was told that business class luggage comes out first that wasn't true on both leg of the trip. Also, I wasn't told that I have a lounge to hang out until the boarding time. In my way back it was same exact food menu service is mediocre at best very demanding flight attendants. Also the luggage came out towards the end . I told my friend I travelled with that this would be my last time to use Emirates airline"
Cons: "The flight being on time"

Pros: "Twice on this nearly 8-hour flight attendants passed through the cabin with hot cloths to clean face and hands. Very refreshing! Good food."
Cons: "This is not about the plane or the airline; rather the airport in Dubai: build better restroom facilities for your female passengers! Near gate 29 is a women's restroom with just 2 toilet stalls and one sink! Wholly inadequate for the 3-4 gates it serves."

Pros: "Flights were booked back in May and Emirates did not make major schedule changes"
Cons: "Consistently late departures. Did not keep passengers informed about updated departure times. After serving the food, it took more than one hour to take the leftovers away. During the flight from Dubai -Chicago, hot beverages were served 1.5 hours after the food was served. Crew was not friendly at all. During the Chicago-Dubai flight a crew member basically yelled at passengers "open the windows" and I had to tell him to "ask nicely please). Emirates comes nowhere close to Singapore, Thai, or Turkish in terms of service."

Cons: "No reason to complain."

Cons: "When you fly from Dubai boarding is a disaster and staff is rude"

Pros: "Crew and service were great. Food was very good."
Cons: "Seats in economy are tight. Headphone jack is two pronged and no adapter so you are forced to use their cheesy headphones. Bring your own adapter."

Cons: "The Business Class seats on the 777 are very narrow. Boarding the plane was tedious as it was far from the terminal and we had a long wait on the bus."

Pros: "Standard emirates flight..."
Cons: "Old equipment b777-300er. Not a380. The entertainment unit was literally broken.. video would not work properly... horrible seats compared to a380s"

Pros: "service"
Cons: "none"

Pros: "The comfort, cleanness and food!!"
Cons: "None"

Cons: "couldnt change it"

Pros: "The plane was on time ,all good"
Cons: "A little more leg room... but all in all. Not to bad"

Pros: "you ripped me off"
Cons: "you ripped me off"

Cons: "Seat configuration in economy is exactly like a budget airline cebu pacific a330 both at 3-3-3..meal was just peanuts. It would actually be cheaper to use Cebu pacific and buy a proper meal"

Pros: "crews were amazing and friendly."
Cons: "i couldn't think of anything at this time."

Pros: "Ahead of schedule departure and arrival"
Cons: "Poor/No IFE system, no wifi onboard and poor snack quality"

Pros: "Early departure and arrival by over 45mins ahead of schedule"
Cons: "Food and lack of IFE and WiFi"

Pros: "crew was courteous overall."
Cons: "Younger male crew stewards spend a little too much time appeasing female passengers and female stewards. I asked a male steward for something very easy to do, instead he wasted about 30 minutes talking to two female passengers (that had moved from their assigned seats). Lacked discipline."

Pros: "More organized boarding via buses"
Cons: "flight was delayed by 1hr 13mins."

Cons: "Airport is not very well organized. Airline is ok but crew did not show the importance of addressing customer service. We paid for choice seats but others got the same without paying. We should have been allowed to move to wider leg room seats since we paid."

Cons: "I do hope the cabin crews would smile more to let the passengers know they are happy to serve."

Pros: "Completing the trip"
Cons: "Timeliness of the boarding process"

Cons: "Pillows for business class as seat posture hurts the lower back. Needs improvement on loading priority luggages as mine came out together with the economy passengers."

Pros: "None"
Cons: "My first flight was delayed by 2 hours, so I didn’t make it to my connecting flight. The airline put me on the next available flight, but that one got delayed too. As a matter of fact, I’m still sitting on my connecting flight waiting to take off and I boarded an hour ago."

Pros: "Leg room was small."

Pros: "Crew male"
Cons: "Should be ontime"

Pros: "Flight was smooth and short."
Cons: "Price is a bit higher compare to other airlines"

Pros: "Im comfortable"
Cons: "The food"

Pros: "The safety belt works"
Cons: "3hours late for a one hour flight. Hour and half boarding then after sitting on the plane foe a hour they announced the plane w Needs repair and were waiting on a mechanic to finish the repairs. Why would they put us on a broken plane? I guess our flight was a test for the repairs. We could of sat in the terminal for the time instead of the plane."

Cons: "delayed take-off and took 20 extra minutes before disembarking"

Pros: "Access to myPAL Player"
Cons: "NA"

Pros: "The service given from the flight attendants. They are very nice and make you feel comfortable. The flight was fast and we arrived 22mins ahead of our schedule time which was good."
Cons: "None"

Pros: "It was relatively on time (although eventually delayed in the tarmac) and the boarding was orderly. PAL usually has courteous and polite staff."
Cons: "Seats are cramped- you cannot put out a laptop and expect to be able to type normally. Your elbow will hit the passenger next to you."

Cons: "I was expecting that they will compensate for the time loss but unfortunately they did not. I asked for an earlier flight and a good seat, but they just kept me waiting."

Cons: "I had to pay again for the ticket even when I did my confirmation with time."

Pros: "The staff was friendly."
Cons: "The airplane was over booked, there was not enough food for everyone, the food was stale and expired, the bathrooms exuded a stench to which you had to endure throughout the entore flight, there was not enough crew so requesting things took very long and we had turbulence for 90% of the flight, on a flight that was 11 hours long."

Cons: "It was horrible. A Delayed flight and then it took forever to get off the plane when we got to cebu"

Pros: "Decent video choices but not great; decent checkin process"
Cons: "No leg room. Bad food."

Cons: "They didn’t have snacks for Muslims which I had requested"

Pros: "On time Departure, quick flight. comfortable seat"
Cons: "No wifi. No entertainment"

Pros: "On time departure Short wait for checked luggage"
Cons: "No inflight entertainment. No inflight wifi Sparce terminal, very few food options"

Pros: "We booked this flight months ago and made plans to meet people. We wanted to arrive early to avoid traffic but since the flight as 3 hours delayed we arrived at 5 and did not get to the hotel that was 20 miles away in 2 hours. When I am late for my flight you cancel my ticket and make me purchase a more expensive one. More than the round trip I purchased so why don't you compensate me when your delayed"
Cons: "Your tardiness and inconsiderate way of doing business. Your irresponsible attitude towards your paying customers."

Cons: "The stewardess as usual they are not friendly as they should be with the passenger, I have been flying with philippines airlines often time hoping the crew will be super smily and friendly, they are cold as ice !"

Pros: "Flight from SFO to Manila was fine. On time without delay. Once we landed in Manila, our connecting flight was delayed. We were stuck at Manila international airport and not allowed to leave after coming through immigration! 8 hours in a terrible airport with no proper restaurant or bar! Only snack and coffee shops. Would have been nice to know ahead of time so that we could have at least gone into town."
Cons: "8 hour delay Being stuck at airport unable to leave Lack of a sit down restaurant or bar"

Pros: "Excellent"
Cons: "I need more legroom."

Cons: "The ticket was never processed! Hence, when I arrived at the airport, I was unable to actually fly. Really, really disappointing. I recommend that Kayak reconsider its association with "Flight Network Sales.""

Pros: "PAL express from LAX to Manila had accommodation for their passangers"
Cons: "I could not connect to WiFi even though it was free."

Pros: "Food"
Cons: "My son didn't receive any goodies at all on our way to Cebu but coming back to LA, he received Madagascar coloring book with crayons, headset, and a stuff toy. Over all it was excellent."

Pros: "It was very organized and on time"

Pros: "My husband had a very good experienced with his flight. Food was great and the flight was fast."

Pros: "Very nice and friendly"

Pros: "Food and crew"
Cons: "There was only entertainment on your phone or iPad"

Pros: "Watching movies and food"
Cons: "They don't call out any info for boarding; the seats are very tight and cramped; no leg room; no room to stretch in the aisles; I sat on the aisle and kept getting hit with the f&b cart; flight crew took too long using the bathrooms; took too long to get off the plane, I almost missed connecting flight; never fly them again!!"

Cons: "They only allow 7 kilos of carry ons. My bag is a carry on with every other airline in the world except Philippine Airlines. 7 kilos is crazy."

Cons: "Didn't get my bags onto the connecting flight"

Cons: "It seems like Philippine airlines is determined to be the lowest quality airline still flying. Too bad."

Cons: "Wish the seats were bigger."

Pros: "easy check in good crew"
Cons: "All was good"

Pros: "Not much to speak of"
Cons: "They didn't mention the $20 airline use fee when I booked the flight"

Pros: "Nothing"
Cons: "Everything, so I bought a ticket back with Cathay Pacific."

Pros: "Smooth flight"

Pros: "Great"

Cons: "Very tiny seats, tough for a westerner."

Cons: "No entertainment, no place to plug in devices, extremely uncomfortable. The worst part was the Dixie cup of water served. Really?!? A bottle or larger cup would have broke the bank? Was so thirsty by the time we landed even though I had the attendants bring me water three times."

Pros: "Crew was polite"
Cons: "Food and entertainment"

Pros: "Got upgraded to first class, there wasn’t any TVs but it was only an hour long flight. Staff was also really nice"
Cons: "Magazines or tv."

Cons: "Bad ticketing system. Too narrow seat position. Crews are using too strong perfume. Bad altitude changing. Overally it was worst experience in my life."

Pros: "Good value for the money. Flight crew was young and exuberant, very willing to make the passengers journey as comfy as possible. Surprised an inflight meal and two checked bags were included in my fare. Other international carriers would have charged extra! Hope this Korean Air economy carrier sticks around. Hope to fly them again!"
Cons: "The plane was on the old side with worn seat cushions. Not the most comfy for long haul flights. No pillows, blankets or inflight entertainment. Do bring your own blanket or jacket and do not forget the snacks!"

Pros: "Food was good quality and good portion for the duration of the flight."
Cons: "Seat were smaller than Korean air everything else feels like any other budget airline"

Pros: "Wide leg room, nice customer service and most importantly being able to check in baggages up to 15kg for free!!!"
Cons: "Nothing"

Cons: "Bad service"

Cons: "We were delayed three hours"

Pros: "Service and crew"
Cons: "It was a older plane with very little legroom. I’m 5’7”"

Pros: "ちゃんと時間通りの運行がなされました"
Cons: "機内がもっと快適に過ごせるように努力してもらいたい"

Pros: "We were actually on Korean Air, not Jin Air due to our change in schedule. Korean Air staff in Hanoi were truly excellent. They even followed thru so that staff in Seoul assisted us with our connection. We were very impressed. Korean Air's flight attendants have always been professional and courteous. The level of service is superior to most airlines we've used."
Cons: "Absolutely nothing."

Pros: "None"
Cons: "Ancient plane! It still has ashtray!"

Cons: "Please indicate in bold print which airline you check in with if two or more are listed! Due to the ambiguity on our reservation we nearly missed our flight. Many other passengers on this flight had the same problem."

Cons: "The flight was suppose to be a direct flight but we end up stoping at Hongkong. We were on the plane for over 12 hours instead of 5 hours and 20 mins."

Cons: "I was just put on whatever seat was available."

Pros: "the trip with Jin air from Clark was good, the trip from Inchon was good"

Pros: "This was a codeshare with JinAir. The staff was friendly and helpful. The plane was small, but thankfully there were plenty of open seats so it felt spacious."

Pros: "It was okay!"
Cons: "The connecting flight was a little confusing, most of us don't know what's going on or where to get the boarding pass."

Pros: "Comfortable seats."

Pros: "Good for a short hop from Korea to Japan"

Pros: "I paid for Korean air tickets only to realize I got cheap flight on Jin air. I puposely paid more for a real airline. Not some tiny seat budget airline that can't even serve a proper meal. This is the last time I buy on kayak!"
Cons: "EVERYTHING"

Pros: "The crew were so accommodating"
Cons: "No entertainment and the food is few and no other choice for free drinks"

Cons: "Delay from Japan to Korea 7 hours."

Pros: "Thy got us there (an hour late)."
Cons: "Poor food. Soda is extra charge. Flight crew was in bluejeans. Boarding passes only available at the airport at the time of the flight. No legroom."

Cons: "Very tight on legroom."

Cons: "No TV"

Cons: "I could only check-in 2 hours before hand and that annoyed me because it's very stressful to check-in that close to departure and get through security and customs. I was especially upset that I booked my flight with Korean Air and didn't find out it was actually with Jin Air and I could could not check in with Korean Air."

Pros: "price"
Cons: "cramoed"

Cons: "It was quite late"

Pros: "It was awesome"

Pros: "IT was ok"

Pros: "The only positive about this flight was the cleanliness of the aircraft."
Cons: "Flight attendants are dismissive of their non korean passengers. Flight was late in departing from Angeles."

Pros: "Friendly staff. Good snack!"

Cons: "The flight was delayed due to weather almost missed my connecting flight to New York but the crew was helpful. Really appreciate the flight attendants help.lo"

Pros: "Got me there on time."
Cons: "Tight fit, no food o entertainment unless purchased on aord."

Pros: "Crew was social and friendly. Great job on a long flight."

Pros: "Friendly service from the crew"
Cons: "Seats were small with no leg room"

Pros: "when I tried to to make changes to my trip they asked me for three hundred and fifty Dollars so I called Korean air changes were made at NO EXTRA charge"

Cons: "Korean airlines ignored my wife's request for a wheel chair. She explained that she was a diabetic and was feeling dizzy. They did allow her access to a short cut through the terminals; however she had collapsed, broke her watch, cover to the cell phone, injured both legs and right arm. She kept yelling for help and no one arrived, she managed while in intense pain to get up make her flight. When she arrived in Bangkok she went immediately to the Emergency Room and received treatment. I am appalled at the indifference of the members of the boarding crew that didn't offer assistance to my wife."

Pros: "No entertainment on the flight at all, food was ok. Lucky that I got bump to prestige otherwise I will have comment on seat as well"

Cons: "Delayed for over 2 hours Staff not accomodating Staff dressed unprofessionally"

Pros: "I would not use Gin Air in the future. Will stay with Koran Air."
Cons: "Nothing was good about the flight. Sub standard . Transfer was not good either."

Cons: "Almost everything. Jin boarding system is suck. They can't give me the boarding pass for the transit flight and they don't know what should I do when I am going transit. This is even more frustrating when the flight is delayed and you have 1 hour of international flight transiting. Food is cool and tasteless. I won't fly with Jin air ever again. I would say that after all these years of at least 70000 miles of air traveling. This is the WORSE of my experience."

Cons: "No movies, one small snack, this was a 6 hour flight"

Pros: "I am a frequent flyer internationally and domestically in the USA, and flown multiple airlines but have never ever felt offended by a flight crew until my return flight to the US from Clark airport in the Philippines scheduled to depart on 1-13-2016 at 11:55pm. The cabin flight stewardess in her navy blue top and jeans asked me to sit down when she saw me standing at the front of the plane while the plane was cruising. There was no turbulence at that time, the seat belt sign was off and the captain did not announce a need to stay seated with the seat belt on. I explained that my back and left leg hurts so I needed to stretch, shake it off and stand. She insisted that I sit for my safety. I did not argue because I did not want to cause trouble. Then I asked her for the toilet which was behind her, hidden as she keeps the curtain pulled around the toilet and galley. She directed me to the tail of the plane when I am seated at #28B at first row at the front of the plane, 4-5 steps away from me. She kept still, standing in front of the toilet until I walked away to the back of the plane. Again, I did not complain nor argue. I thought to myself that maybe the front toilet if off limits to passengers. Then later when I returned to my seat, I watched all other passengers who appear of her same race and talked same language as hers, pull the curtain covering the toilet and galley, use the toilet and get drinks from her freely. I felt very offended that I was not allowed to use this toilet as every one else have and did not receive the same friendly service as those passengers. I wanted to keep to myself about this but I realized I was treated unequally. So I told her that I was offended that she directed me to the back of the plane to use the toilet while everyone else used the front of the plane toilet. I also told her I felt I was not treated equally and felt very hurt. She kept apologizing after I explained how I feel but her apology does not take away the fact that I was treated differently and unequally. I advised her that she should not treat her passengers as if we are ignorant of flying, of our rights and of flying etiquette. She kept apologizing every time she passes by me throughout the flight but this did not ease my feelings at all. This was the last blow to my dissatisfaction with this trip beginning with the 2-hour flight delay. With many other airlines flying to Clark airport in the Philippines, I choose not to fly Jin Air again. In fact, I already booked with another airline today for my next trip with my family in 6 months for a wedding. I will not recommend Jin Air to everyone I know."
Cons: "The flight stewardess was very offensive. I am a frequent flyer internationally and domestically in the USA, and flown multiple airlines but have never ever felt offended by a flight crew until my return flight to the US from Clark airport in the Philippines scheduled to depart on 1-13-2016 at 11:55pm. The cabin flight stewardess in her navy blue top and jeans asked me to sit down when she saw me standing at the front of the plane while the plane was cruising. There was no turbulence at that time, the seat belt sign was off and the captain did not announce a need to stay seated with the seat belt on. I explained that my back and left leg hurts so I needed to stretch, shake it off and stand. She insisted that I sit for my safety. I did not argue because I did not want to cause trouble. Then I asked her for the toilet which was behind her, hidden as she keeps the curtain pulled around the toilet and galley. She directed me to the tail of the plane when I am seated at #28B at first row at the front of the plane, 4-5 steps away from me. She kept still, standing in front of the toilet until I walked away to the back of the plane. Again, I did not complain nor argue. I thought to myself that maybe the front toilet if off limits to passengers. Then later when I returned to my seat, I watched all other passengers who appear of her same race and talked same language as hers, pull the curtain covering the toilet and galley, use the toilet and get drinks from her freely. I felt very offended that I was not allowed to use this toilet as every one else have and did not receive the same friendly service as those passengers. I wanted to keep to myself about this but I realized I was treated unequally. So I told her that I was offended that she directed me to the back of the plane to use the toilet while everyone else used the front of the plane toilet. I also told her I felt I was not treated equally and felt very hurt. She kept apologizing after I explained how I feel but her apology does not take away the fact that I was treated differently and unequally. I advised her that she should not treat her passengers as if we are ignorant of flying, of our rights and of flying etiquette. She kept apologizing every time she passes by me throughout the flight but this did not ease my feelings at all. This was the last blow to my dissatisfaction with this trip beginning with the 2-hour flight delay. With many other airlines flying to Clark airport in the Philippines, I choose not to fly Jin Air again. In fact, I already booked with another airline today for my next trip with my family in 6 months for a wedding. I will not recommend Jin Air to everyone I know."

Pros: "For a 6 hours flight there should be some form of in flight entertainment. There was nothing. It also took over an hour to board and we were delayed to our connecting flight by 30 min and almost didn't catch our second flight."

Cons: "I will never fly with them again they tried to charge me 114 us dollars for 1 bag. I only paid 43 dollars for my ticket.."

Pros: "awsome deal awsome flight"
Cons: "nothing great flight."

Pros: "Not Satisfied"
Cons: "Need improvements"

Pros: "Price was great and the crew was friendly"
Cons: "All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip"

Pros: "The seat has a bit more space than regular economy in competitor airline"
Cons: "The cabin crews on this flight need some passenger service training!"

Pros: "Nothing"
Cons: "Everything"

Cons: "Want to have a USB charging port on a seat"

Pros: "On time and relatively hassle free"
Cons: "The bus transfer to the terminal was a bit chaotic"

Pros: "Staff"
Cons: "Everything else"

Pros: "Price and convenient"
Cons: "Service and flight comfort"

Pros: "Since I checked In early, they let me in on an earlier flight. Thanks!"

Pros: "check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy."
Cons: "N/A"

Pros: "Did not like the flight at all."
Cons: "5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier."

Cons: "There should be a non-applicable button, since there’s none....I should just pick one star."

Cons: "So late, I missed a 3 hour connection."

Pros: "Friendly and ready to help crew"
Cons: "No form entertainment whatsoever. Deleted for about 2 hours"

Pros: "I liked that everything was fast and easy with no issues"

Pros: "Very clean"
Cons: "Most of the Cebu Pacific flights feel like a greyhound bus"

Pros: "On time"

Pros: "Great customer service! Checking in was very fast!"

Pros: "Staff was helpful pre boarding"
Cons: "There was absolutely no ventilation while on ground. It was so hot on the plane too!!!!!"

Pros: "nothing"
Cons: "customer service"

Cons: "The delay of my flight was not acceptable."

Pros: "The plane is modern and clean and crew is friendly. I thought the flight crew announcements were clean and helpful"
Cons: "Cebu always changes gates..what a fiasco. Its like a cattle herd everytime, they are so disorganized!! Then always late and they blame late arrival of aircraft and then blame the traffic at the airport..it gets so old!! Two hour delay today....really cebu must have the worst on time arrivals of any airline!!??? And what happen to boarding special needs first...the gate agents must be idiots they started taking everyone thru both lines...the wheel chair and elderly and children were rammed in with the shoving hoards because they processed both at the same time..it was a fiasco as usual. What happen to board by rows?? I realize late departure but this in no way helped speed ghe plane on its way...uuugggh"

Pros: "Seats were comfortable. Lavatory was spacious. Airplane was clean."
Cons: "I know that the ground crew can’t control passengers from lining up even if it’s not their turn yet but there should be enough space for families with small kids and senior citizens to go up to the front to board ahead."

Pros: "Safety"
Cons: "Delays"

Pros: "The flight was faster than the arrival time"
Cons: "Delayed flight. Ofcourse"

Pros: "The timing of the Cebu Pacific flight from Bali to Manila was fantastic. Short immigrations lines in Bali and upon arrival in Manila. Seats were better than expected, although we paid extra for the 2nd row. Crew was professional."
Cons: "We pre-ordered food and it was soggy and over cooked. Not worth it. Flight left late. Flight attendants were not helpful,"

Pros: "The flight attendants on the plane were very good very sweet very attentive. I also enjoyed the fact that we got a free meal without a ticket."
Cons: "The service at the airports for your company was abysmal to say the least. The fact that I had to pay over $100 for my bag to be checked was absolutely ridiculous. The personnel for Cebu Pacific at the Denspar airport were borderline hostile, racially discriminating and nasty. If you’re airport employees were half as good as the in-flight attendance I would fly with your company again as of right now you couldn’t pay me to get on your airplane."

Cons: "Limited luggage"

Cons: "Boarding was a chaotic scramble. Take off was an hour late waiting for runway space. Cheap and disorganised."

Pros: "They are very accommodating ."
Cons: "They are not on time. They are always late like other plane."

Pros: "None"
Cons: "First we pur Cebu Pac flight to davao at 7 am was cancelled dn we book another flight to davao at 5 pm dn it was delayed it is so stressful and inconvenient specially i have a 1 year old baby boy"

Cons: "Despite baggage being checked through from HK to Davao, Cebu offloaded luggage in Manila and failed to forward."

Cons: "Crew seemed unfriendly, many small delays . There, passengers were no allowed in galley area to use toilet, had to walk through aisle #1"

Pros: "Early and on time"
Cons: "The Allocation of 5 kg per customer for the check in was too small, and they didn’t have an option to upgrade or increase"

Pros: "Landed early"
Cons: "Worst seats I have ever sat in, took a red eye out of Dubai and the cabin lights were on for over half the flights."

Pros: "The view from the plane was ok. The seats were comfortable."
Cons: "We were the second flight out of Manila, and the plane was 3 hours late. You have to pay for everything on the plane, even water. The terminal had to be 90 degrees."

Cons: "Super delayed."

Cons: "Its a shame—Singapore is a first-class city and its people are beautiful; except for one zealous person who made it her goal to ruin Singapore. Cebu Pacific (MNL) required our umbrella to be checked-in without incurring additional expense since it does not make sense to charge us because the umbrella price is way less than the shipping cost. However, Cebu Pacific (SGN) Counter Supervisor was rigid and unprofessional; she wouldn’t listen to reasons and logic. She said that this is SGN and not MNL and therefore, its totally different. She was correct because we were able to go home and security did not say anything about our umbrella. Basically, we do not have to check-in our umbrella in the first place. But the Supervisor was adamant and combative regarding our umbrella. We told her we’ll just throw it in the trash can instead of shipping it."

Cons: "The flight was 45 minutes late"

Pros: "we had a very tight connection from landing in Manila to catching our flight to El Nido. Cebu's team lead us through the check in process to expedite and save time and even ordered a special shuttle bus for us to take between terminals at the airport. I was very impressed and will be telling everyone I know how great Cebu is."
Cons: "Nothing. All good."

Cons: "about 20 people on my flight lost their luggage ... including me"

Pros: "Landing was smooth"
Cons: "Delayed by 2 hours!"

Pros: "EXCELLENT"
Cons: ""xxxx'yyyy

Pros: "I was as european preferred being offered a seat at the emergency exit, if I was healthy and able to assist..leaving me much more leg space.....being not so small and tiny as many asians.... !!!"

Pros: "None"
Cons: "It’s 4hrs flight and they didn’t even offer not a free water you have to pay for food ? This is international flight for crying out loud. It’s not worth for what you pay for worst airline ever."

Pros: "Very good check-in"
Cons: "Flight was delayed a bit. I didn’t buy anything to eat so can’t comment on that also there’s not really entertainment on board"

Cons: "Nothing"

Cons: "They did not serve water for free.I was very thirsty and dehydrated within the four hrs and 20 minute flight. There's no tv, there were no entertainment at all. We boarded 40 minutes late. The weather was sunny out, there should not be any reason for the flight to be in a delay."

Pros: "Crew is efficient as always."

Cons: "The crew was very gentle."

Pros: "Crew are very helpful"

Pros: "Seats were comfortable. Boarding process was easy."
Cons: "Wish they offered drinks, or food for purchase something. Wasn’t offered anything at all."

Pros: "Value for money"

Pros: "Lady crew were ok."
Cons: "Needed to really pay attention when the pilot & crew speak so as to understand their English"

Pros: "Nothing. They charge me my carry on for half the price I bought the ticket."

Pros: "Efficient, dependable"
Cons: "In-flight service non-existent - but fare low, so hard to complain"

Cons: "Probably beyond the control of Jetstar, but the boarding gate was changed twice, causing chaos. People at the front of the line had others cutting in front of them etc.."

Cons: "Boarding was delayed and the flight overall was delayed. Before we boarded, everyone's bags were unnecessarily searched (why is that necessary when we went through security already?)."

Pros: "The hospitality of the crew ."
Cons: "More entertainment ."

Pros: "Void Jancok"
Cons: "Void Jancok"

Cons: "Last min purchase so a bit expensive"

Cons: "No coffee break"

Pros: "Crew was polite and helpful. Trip was very short so for entertainment and food there was no need of it."

Cons: "Overall"

Pros: "The view"
Cons: "The screaming children and being put at the very back of the plane. Also the bus to call next to flight service is annoying."

Pros: "Nothing"
Cons: "The staff are very rude and not helpful at all. They cancelled my flight just because i did not book the ticket out of the philippines."

Pros: "Nothing"
Cons: "Staff was rude, they charge for any little thing, booking was easy but that was about it. Couldn’t check in online, and I wasn’t even checking luggage."

Pros: "Everything went ok during the flight"
Cons: "Nothing"

Cons: "Would not recommend using them since they don't care if you were impacted by the Typhoon even if other airlines make changes to waive change fees."

Pros: "Turbulence caused my wife unable to use toilet."
Cons: "Airport congestion & turbulence are unfortunately happened to this flight. Besides them, everything was okay."

Cons: "We were late due to an electrical problem."

Pros: "Nothing"
Cons: "Intolerant check in desk attitude. cheated for luggage fee of 50 USD."

Cons: "You have to be consistent in your rule implementation because sometimes you dont even care about the handcarry bag. Just for a kilo of excess baggage you demand to pay for a the minimum upgrade. It is better to book major airline then since if you add all the must buy, the price is at par with them."

Pros: "On time, better service, smile and friendly hostess. We can order hot meals in flight."
Cons: "It is oK with budget flight, we do not compare with premium flight like Singapore airline with higher ticket price."

Pros: "Our check in agent was efficient, fast and friendly - that's the best thing about this flight. There was no entertainment provided on our short flight, nor did we buy a meal, so those answers are meant to be a "not applicable "."

Pros: "Nothing to like about this corrupt airline!"
Cons: "Baggage rates are a scam! No clear statement to "pre-book" baggage! Paid tripple there rates because booked bags at the gate, like normal people do! Was then treated terribly!"

Pros: "Flight was on time."
Cons: "I was just over 7kg but unless you pack well in advance Jetstar is always a pain in the arse. The old woman next to started picking the skin on her feet an hour into the flight- although that is probably more a review of China than Jetstar. With Jetstar, I am just waiting for what BS will happen, so generally avoid them if at all possible- whether it is your bag being 1kg overweight, or they inform you your flight was delayed- when it wasn't causing missed flight, as happened recently- of course they have good customer service though- not- you will be lucky to even get a reply, and that is if you manage to email them because they keep their customer service email a secret....What a joke of an airline."

Cons: "Having known about the delay a day before, the cabin attendant claimed he delay was caused by a late arrival and a sequence of delays. Which seems unlikely and more like they have just rescheduled the flights."

Pros: "Because it is convenient , not too crowded , good service , professionall Pilot and crew . Always on time , always sit in First Class seat in Row One , many choices of destination and flight schedul. As I said my own Private Jet and the Chepest cost possible ."
Cons: "Nothing"

Pros: "I liked that the flight was on time, more or less"
Cons: "International flight charges for luggage; not stated at time of booking and therefore got overcharged at the check-in counter."

Pros: "Check in and staff on ground and in the air"

Pros: "Getting to my destination alive"
Cons: "Poor customer service, lack of care, pretty much taking as much money as they could in luggage fees. They made two passengers pay close to 140 dollars for the initial 30 kilograms and 20 dollars for each additional kilogram above that. So don't be surprised if you have to pay 300 dollars in luggage fees for a 150 dollar ticket"

Pros: "Price"
Cons: "No food"

Pros: "The price."
Cons: "Lack of English speakers.uncaring ATTITUDE."

Cons: "Everything costs money, from the carry-on to luggage to drink and meal. The crew was cold and distant, not really helpful at all."

Cons: "They robbed us on the checked luggage fees. They were more than the flight itself. Was told it was cheaper to pay online, but when I attempted to do so, it informed me that it was not available on this booking."

Cons: "No water on flight unless one forks out $4 for a bottle. $30 for a bag, $13 for a seat! Suddenly, the extra fees make it not such a budget anymore."

Pros: "The staff was charming."
Cons: "Four dollar water is outrageous."

Pros: "Boarding was speedy and efficient"
Cons: "Food for sale was overpriced and rubbish. No immigration cards for entry into Singapore dsitributed during flight."

Pros: "The plane was clean and seemed relatively new. The staff were friendly and courteous."
Cons: "The bag check agent was very friendly and enthusiastic about informing me that checked bags were not included in the very reasonable ticket cost, and that I would have to pay an additional $220 USD to get my bags onboard. Needless to say I would have never booked this flight if I had known that."

Cons: "When we bought the tickets. It does not include the bags"

Pros: "Good and easy check in. Safe flight."
Cons: "No drinks or food. I do not plan on using them again. When checking in on line, it wasn't clear that baggage was extra until I saw the boarding pass."

Pros: "Affordable ticket price, comfortable seating space"

Pros: "Exit row sear"

Pros: "Yikes it's a LCC above all LCCs."

Pros: "I didn't like anything about this experience"
Cons: "This airline fails to tell you that there is a 7.0KG limit for your carry on+ personal item; this, overcharging you at the moment you check in / drop off your bag. They will charge you an insane amount with zero grace. Terrible customer experience."

Cons: "wanted to charge 900% more than the ticket cost for overweight baggage, ridiculous"

Pros: "efficient and comfortable seat. Pleasant flight attendant."
Cons: "kids screaming, noisy passengers."