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Food we select all the airlines, but they said not selected, it’s bad experience.

My seat was so hard and uncomfortable. I took AA to Japan longer flight no tailbone pain. Coming back on JA shorter flight my tailbone was killing me no cushion on seat or just worn out.

Not very much of anything, it probably was once of my least favore business class flights I have experience in all the times that I flew Boz class

I always enjoy flying with Japanese Airlines. The whole experience is always a pleasure. This flight was no exception. Thank you Kayak for making it so easy to decide.

Very smooth onboarding and offboarding. Food provided was cold and not the best.

Great. Better than average US carriers on overseas flights. Still room for improvement to rise up the average Asian and Middle East airlines.

Terrible experience. Staff would not even refill my tea once. While they refilled a fellow Japanese persons wine 7 times. They also lost my luggage. Horrible. Go elsewhere

main courses of the primary meal were not good- the beef dish was really not good-

Service and the plane itself were terrific, but the extensive delays both before we left and after were a real pain.

It was good and there is nothing to complain about .