Very bad service and food variety will never come back again
My baby was with me it was really good experience with emirates
Fantastic as ever. Great staff super catering and excellent service.
Flight and entertainment great. Food needs to be improved, only one choice on the menu. Staff worked well throughout.
Crew were excellent and the bar service and chat fantastic. Cheese board delicious. Amenity kit good, very disappointing not getting pyjamas on this leg of the flight and needed to reuse from earlier flight.
Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours
They should resume the fast track for business / first class passengers
All was good. Emirates should restart allowing fast track immigration for business class at Manchester airport. Saves a bit of time
Had the salad which tasted awfully spat it out but still got food poisoning 1 after running to toilet crew would not let me sit near toilets I was stuck in window seat
Manchester airport facilities for special assistance was nothing short of disgraceful. Not an Emirates issue but they should be made aware.
Boarding is delayed! We are inside the plane without AC for a long time. No TV monitor.
The boarding process was awful-the computers were down and there was no way to check in. Took extremely long, very chaotic and no guarantee our bags were even getting on the plane. I was also delayed and took away from any time i had to catch a connecting flight.
It was ok, not much more can be said, as long as airlines/aircraft manufacturers insist on cramming in as many seats as possible....best of a bad situations, seats are simply too uncomfortable to sit in for more than a few hours. Lack of flexible headrests not a help on long overnight flights either.
Good staff, good intent, decent entertainment. More seat space would always be of benefit
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
Overall good but staff in the place looked extremely tired after 8hrs in 14 hrs journey and then service was cut short and response time for calls increased in later part of flight. Food was ok not astonishing
Ordinary Indian food... Not great. Limited movie and TV selection
My Tv don’t work the whole from Doha to New Delhi. Overnight didn’t work from Bos to Doha and had to eat food without light
I lost my baggage and it’s been three days didn’t able to find out. Also ticket was issued for qatar airways but they ended up board me on to Indigo from Doha to Hyderabad. My trip made miserable without cloths.
Found out we were limited to one carry on item per person as we checked in and weight. This requirement has never happened to us before. Then we get on the plane and it's apparent why. There is barely any space on this plane. I sat in the middle row middle seat and shared a single section of leg room with the stranger next to me. Had to put my backpack in the overhead which barely fit and made it so I didn't want to bother getting my things out of it later like my eye mask. There was an angry man complaining about his seat and demanding to be switched for a good 15 to 20 minutes as we were boarding. To the flight attendants' credit, they didn't give into him (not that they could have), but it definitely made for an unpleasant experience. Also there was a child running up and down the aisle during the flight including takeoff and landing. The crew told the parents but they just smiled and continued letting the kid do this. This was p annoying and not to mention dangerous for the kid
Everything went excellent! I worried a little about my luggage, cause i had a long stop at Qatar Airport (DOHA) on my way back, but everything went perfect!!! Great Airline, great pilots, the crew is amazing!!!! Respect for the people doing amazing things who nobody sees!!! I am from the Netherlands... Our stupid airport could learn a lot of Philippines Airlines.
They asked me to go down to economy when i booked for comfort class
amazing service for a 4hr flight, great selection of movies and music, blanket options, good toilets
The staff seemed nice. The plane is small and being tall you can experience discomfort
Flight stewards were sometimes short when passengers made requests at the same time. The requests were simple but a smile & a remark of "I'll get to you soon" instead of a curt & passing "Wait a minute." Flying is not cheap & good manners should be a given when taking care of people cramped in seats for longer than ten hours. The food tasted great but doesn't look appetizing. The mid-meal break food or merienda were great in the last two flights I was on.
It was amazing with great service. But the seating could have been better if there was ample arm rest areas
Flight attendants did very well, they were all friendly and very helpful .
Everything is ok except the manner of transporting the people that includes me on a wheelchair. That was my first time cuz I was suffering from “sciatica “ and couldn’t walk well. Upon arrival at LAX it took me almost 3 hrs to get out of the airport bcuz of these wheelchairs procedures. If only I can manage to walk I should have done so OMG. Other than that so far everything is ok. THANK YOU.
The check in staff were fantastic. So so helpful and nice.
Absolutely terrible. I will never fly that airline again. The problem was with the constant emails changing my seats, arrival/ departure times and the aircraft. The staff at the airports and onboard were great. Between making the appointment in May 2025 and my actual trip I had over 50 emails announcing changes. I was traveling with 3 other couples and they experienced the same thing.
I had the worst experience I’ve ever had with any type of airline,they destroyed my baby’s baby stroller,that cost more than 2000$,the seats in a 13 hour flight was broken,so I definitely not recommend that airline for other people
I cant wait for planes to have shorter rows with more space! otherwise, all fine thankyou
They lost the stroller and car seat which they found after 4 days, and on the way back they damaged the stroller.
I think the staff was short. Being Vegan, I ordered a custom meal. The meal was not provided both two ways. I assume they forgot. They were short on staff. It was taking for ever to provide service. people were getting restless.
Make all food options available, than running out even before mid way through the service
Riyadh to Dhaka was disaster! Passengers were standing the whole flight blocking ways for using restrooms. Bathrooms were extremely dirty. Food quality was very poor. Overall Riyadh to Dhaka was extremely poor and bad experience.
Plane is very old and not the same seating as online No per seat entertainment The large shared tv wasn’t working Didn’t provide headphones No announcements of departures or arrival from captain or crew
Entertainment on all 4 business class seats were terrible audio and could barley hear. The 11 hour layover in Riyadh was a nightmare and no one told us that nightmare matter what we do or what we were willing to pay there were no places to rest or sleep and nine of the lounges allow you to enter them no matter what unless you are 4 hours or less from flight time. With a 78 yearold mother with me this is ridiculous. The employees of the airline in Riyadh and of the lounge treated us like servants or lower class people. Never again
J’ai mon carte de fidélité Sky team gold À Dubaï je me sui présenté avec mon carte je sui rentré dans le louange Maintenant arrivé à Riyadh on m’a refusé que je rentre que parce que c’est la carte de Air France Et pourtant il y’a le partenariat bon brefs Tout ça c’est du racisme parce que je suis un africain
My baggage was not with the same flight I travelled
The first segment from Atlanta to Abu Dhabi was fantastic, but we got downgraded to a different aircraft from Abu Dhabi to Delhi. We were supposed to be on a flatbed business class when we booked it but just about one week before travel, we were changed to A321 Neo, which just has old-fashioned business class seats that recline but don’t go flat. No TV either. While I fully understand that sometimes these changes have to be made for operational reasons, but I asked for some credit or compensation for that and I did not get any anywhere with that
I bought a full price ticket for business class on kayak and my seat selection was not Included, I had to pay more and WiFi for example was not Included in my seat. My travel companion who bought his ticket for the same business class price had these features included in his ticket therefore I am not happy with my purchase via kayak.
Connection booked by Etihad was delayed and upon arrival to counter they closed it and denied boarding although there was still 15 minutes to go . Manager Karen was very rude and did not want to listen seems there as overbooking and canceling boarding was the only solution..
Maybe some more information as to why the flight got delayed I understand may be tell your customers that missiles were fired at a specific airport wouldn't be reassuring to the customers and would cause mayhem but something like recent events have cause a delay on your flight or smth
I didn’t have a flight because it was a fraud and you allow it. Illl never use Kayak again!!!
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
The food is good, but i am nit used to those foods so I can’t really be more detailed.
I travelled from Adu Dhabi to Melb; service was minimal at best, when I asked for a bottle of water but no meal I was told it was not available- it seemed a cup would do. The staff were un helpful & dismissive. We had a family near us who I never saw obtain any assistance from crew- they were simply avoided! Meal was simple and adequate no hot drinks were on offer until close to arriving, with a pseudo breakfast. Seats were tight despite obtaining extra leg room. I will not be flying with Etihad again and will not recommend them to family & friends.
Nothing was good everthing was hopeless especially your staff at indira gandhi international airport india.Everthing has deteoriated
