Daily cleaning, installation of cabin HEPA filters on flights to Osaka
|July||Best time to beat the crowds (5% less expensive on average)|
|December||Most popular time to fly (14% more expensive on average)|
Average price round-trip
|₱11,219||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Philippine Airlines, Jetstar Asia and ANA have waived their change and cancellation fees on flights to Osaka. Confirm policies on booking site.
Philippine Airlines does not allow booking a middle seat on flights to Osaka.
The cheapest airline ticket to Osaka from the Philippines in the last 72 hours was ₱1,681 one-way, and ₱10,324 round-trip on the route from Manila to Osaka. The most popular route is from Manila to Osaka and the cheapest ticket found on this route in the last 72 hours was ₱9,219 round-trip.
In general from the Philippines, Jetstar Asia, Cebu Pacific and ANA fly the most to Osaka.
Osaka is served by 2 major airports. Osaka Itami (14 kilometers) is the closest to the center of Osaka and Osaka Kansai Intl is 36 kilometers away from the center. View on Map.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Osaka.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Osaka is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Osaka with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Osaka up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Service was excellent and seats were comfortable."
Cons: "Over all"
Pros: "No complain"
Cons: "food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it"
Pros: "I like everything about flying JAL. That is why JAL is always my first choice."
Cons: "I did not like when I can’t choose my seat after booking a flight."
Pros: "Nice leg room and excellent head phones nice crews"
Cons: "No complaints! Not even one!"
Pros: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Pros: "JAL is great!"
Pros: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Cons: "None whatsoever."
Pros: "It was short flight.. I slept good through."
Pros: "Always on time!"
Cons: "Selections of movies"
Pros: "Fast Service , cheerful Members , and positive Vibes all the time."
Pros: "I loved the food and presentation. The service was excellent, very attentive stewardess."
Cons: "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."
Cons: "I wasn't able to pre-select my seat."
Pros: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Pros: "The crew were very polite"
Cons: "No choice of menu and films only very limited choice."
Pros: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Cons: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Pros: "No major disasters, comfortable seats, on time."
Pros: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Pros: "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
Cons: "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
Pros: "Food, pleasant and helpful flight attendants"
Cons: "Long layovets"
Pros: "I like the food best.."
Cons: "Hope there will be more tracks from arashi."
Pros: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Cons: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Pros: "Great service. Great in flight entertainment. Served a meal. Had USB charge port. Spacious even though I was in the last row."
Cons: "Wish they offered a vegetarian meal, however the food was great and I still was satisfied with the parts I could eat."
Pros: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Pros: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Pros: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."
Pros: "That it was comfortable."
Pros: "Good staff service and friendly people. The food was good. The flight was on time."
Cons: "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."
Pros: "The whole price was wonderful I like everything about it"
Cons: "There is nothing to dislike about the flight"
Pros: "The crew was very nice and solicitous and helpful. This is my third trip with JAL and I. Happy about it."
Pros: "Seats in cos are comfortable and plenty of leg room compare to US airlines. Food selection is very good as well as the service. Flight Attendants were very friendly and attentive. Will fly JAL again!"
Pros: "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
Cons: "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."
Pros: "Clean and very good service."
Cons: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Pros: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Cons: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."
Pros: "food was great flight attendants are courteous and reliable"
Cons: "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."
Cons: "being moved"
Pros: "Crew ok need dim liggts more like American airlines does they donnt realize how long travel times from us especially from chicago to toyko"
Cons: "Everything else ok"
Pros: "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
Pros: "Always on time!"
Cons: "Everything is perfect."
Pros: "The bathroom is super clean."
Cons: "Maybe you can make some alterations with your meal offerings."
Pros: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Pros: "I like the food they served during the flight. It very well-thought meal and delicious at the same time. I also like the latest movies on board. We also arrived 20 minutes early! It was absolutely smooth and relaxing flight."
Pros: "Food is great. Crew are very friendly"
Cons: "The touchdown, it's not smooth"
Cons: "My experience overall is fantastic"
Pros: "A taste of Japan food."
Pros: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Cons: "So far there was nothing that I didn't like. The food was good and the airplane was clean."
Pros: "Food, service"
Pros: "Everything was as I paid for. All the planes left on time. No issues."
Cons: "What can you expect in economy?"
Pros: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
Cons: "Everything. The best I I"
Pros: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!"
Pros: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Cons: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."
Pros: "Service and crew were good, very kind and accommodating!"
Cons: "The layover at Narita airport was rather short to do some duty free shopping to bring home to U.S."
Pros: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Pros: "The crew are so courteous and helpful."
Pros: "Service was excellent. Crew did not accept tip. Food could be better."
Pros: "The quality of your aircraft. Clean, modern, plenty of leg room. The check in agent in Manila, Arnel (or maybe Armel) was especially helpful and accommodating."
Cons: "Pax are advised to show up at least 3 hours before flight. My wife and I showed up 3hrs 45 min before takeoff. There were perhaps 40 to 50 people already in line ahead of us. But no checkin counters were open. The first check-ins began 3 hours prior to take off. By that time the line was backed all the way out into the main corridor. It would be MUCH better for ANA and the customer to begin the checkin process 3.5 to 4hours prior instead of 3."
Pros: "crew from the check in to airplane very good"
Cons: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Pros: "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
Cons: "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."
Pros: "They came around often to see if we needed water or anything. Food was good."
Cons: "Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time."
Pros: "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"
Pros: "Everything excellent"
Pros: "The leg space of the plane"
Cons: "Some crew hard to understand they English"
Pros: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Cons: "The long security lines in Tokyo for transfer."
Pros: "The staff was so very helpful and nice. Thanks a lot!"
Cons: "The great disinter service from the flight attendants made up for the delays."
Pros: "Customer Service"
Pros: "ANA is always on time and the crew is always attentive."
Cons: "The plane used for this flight was small for me. I am 6-4 and there's not as much leg room as in the larger planes. I always have to order fruit because the meals are only Asian style dishes. I would be happy with a sandwich."
Cons: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"
Pros: "Crew and service awesome"
Cons: "Not enogh choices for entertainment"
Pros: "The attendant were so hospital..The flight is so smooth even when we landed it was a very good experience."
Pros: "I love ANA airlines ❤"
Pros: "Excellent crew, comfortable seat, good food"
Pros: "Attentive crew"
Cons: "Landing was rough and bumpy"
Pros: "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"
Pros: "I liked that the flight was on time. The plane was nice too, nicer than most other airlines. The seats were roomy enough, as good as economy can be. Food was one of the best. The movies were pretty new which is always a plus. The crew was awesome. I get motion sickness whenever I ride anything, be it planes, buses, trains or boats, and the fact that the flight attendants kept checking on me put my mind at ease."
Cons: "There was a smell of old sweat odor from the seats, maybe table. Plus my table was still wet when I opened it. So that was kind of gross."
Pros: "The service crew are excellent and very polite. Definitely like the new window feature."
Cons: "i asked a crew for a drink.. and they refused."
Pros: "Everyone crew members was very friendly and helpful. I"
Pros: "Excellent food and service"
Pros: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Cons: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."
Pros: "The flight attendants are awesome. They are very attentive to your needs."
Pros: "The food, service and entertainment options were definitely good."
Pros: "We were the first to be there in line in wheelchair yet we were the last to be assisted."
Pros: "I like the service and professionalism being showed by all staffs of the ANA airlines and highly recommendable to my relatives and friends who are planning to have a vacation in Japan or in any other places in the world..they are very punctual with the schedules .I was so happy with my experience with ANA Airlines. Thank you very much for the wonderful experience we had."
Pros: "Food and service"
Pros: "Not a single thing. I will be talking to a reporter about this since they are interested in the story"
Cons: "I left 3 hours early from my hotel. This was my first time ever being in the Philippines so I did not fully grasp the amount of traffic. I arrived at the check in counter with 52 minutes to spare and they told me I could not board. The plane wasnt even boarding passengers yet. I even went as far as to say that I would leave my luggage as I had to get on the flight. They did not allow this either. They said that I would need to get on another flight. To add insult to injury they did not credit me with ANY of what I had purchased for my previous flight since I ordered through Kayak. I am 100% dissatisfied with ANA and I am asking kayak to rectify what they have done. I have already emailed ANA upper management and will be taking this to social media, the news, and any other outlet I can find. I had to pay for a hotel, miss 2 days of work and pay for a 700 dollar "premium" seat ticket since that was all they claimed they had. I find that last part funny, since I saw about 12 empty seats on my flight. I am hoping to hear from kayak so they can explain why they do business with a company that clearly does not care about it's customers."
Pros: "Food and service was excellent"
Cons: "Aircraft airconditioning was quite hot."
Pros: "Legroom and cabin ambience"
Pros: "Crew is always very polite......."
Cons: "Food...........all Japanese style..........upsets my stomach."
Pros: "It was short flight and I chatted with other passengers from Canada. Even helped them with their entertainment controls."
Cons: "Just boarding, people still want to get ahead in line, even though I was already in front."
Pros: "Excellent service overall. Very competent and friendly cabin crew. Attentive to all your needs. Special shout out to Ms. Mori at NH 6 section/seat 28C who tirelessly worked with a smile all flight long."
Pros: "Great crew"
Pros: "Crew was fantastic."
Cons: "Food and drink service"
Cons: "Finest Airline and service I have encountered and I am almost 2 million miles!"
Pros: "Well fed and provided beverages on trip. Food not gourmet----but what do you expect? Crew was pleasant and helpful."
Cons: "Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK. The legroom was durable--but you asked waht could be better and that point sticks out in my mind."
Cons: "Sitting place too small"
Cons: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."
Pros: "Efficient, courteous and early arrival"
Cons: "Better food"
Pros: "Nothing I like"
Cons: "The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad"
Cons: "Delayed without notice."
Pros: "SMS Informing new schedule of the flight"
Cons: "Please change the food"
Pros: "Friendly service on time flight"
Cons: "Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked"
Pros: "The upgraded seat to business class."
Cons: "Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
Pros: "Somewhat disorganized bec. People lined up even if swat numbers have not been called."
Cons: "People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation."
Pros: "Flight was not delayed"
Cons: "Economy seating needs more leg room. Carry on baggage weight is just 15 lbs."
Cons: "Too cramped not enough space staff are not friendly will not fly Cathay again"
Pros: "More leg room"
Cons: "Flight is an hour delayed ☹️. I don’t like the fact that u can’t choose ur own seat online"
Pros: "I always flew Cathy ...... since then .....the snack are always noodle and no other alternative ......."
Cons: "may be some bread .... cookies ....... chips ...... and fruit"
Cons: "Unhealthy meals and snacks.,unappetizing,used plastics. Not enough bathroom supplies for international flight. Landed in JFK instead of newark"
Pros: "Plane was clean, staff was attentive; flight was very smooth"
Cons: "No complaints"
Pros: "Cathay is usually a solid airline to fly with. It’s comfortable even in economy and the staff is pleasant and usually efficient."
Cons: "The delayed boarding process and the bottleneck once people were boarding didn’t allow for the flight to depart on time."
Pros: "Very efficient service and prompt arrivals unlike United Airlines.aircraft was modern and equipment was generally well maintained."
Cons: "What other snack options available other than Ramen Noodles. Maybe a low carb option is needed. There are some noodles made from soy products and these will be low carbohydrate. Seats in economy are ok for short people. All airlines should designate an infant seating area close to toilets. This way all infants will be restricted to these seats and the noise pollution in the aircraft is restricted to a small section of the ship.these seats can be specially configured to either seat a no rmal adult or a fast attachments for a baby carrier."
Cons: "Poor inflight service"
Pros: "Print customer service and polite staff"
Cons: "Limited wheelchair availability"
Pros: "The service"
Pros: "Good entertainment choices, but the system itself was awkward and slow to respond."
Cons: "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"
Cons: "Flight to Hongkong arrived late in Hongkong hence had to stay extra 31/2 hours in Honking to wait for the next flight to New York!"
Pros: "Food is ok."
Cons: "Washrooms are small and dirty."
Pros: "Good service"
Cons: "Older plane"
Cons: "The rush at lay over to get to the next plane. No time even for just a cigarette, before the long flight to NYC."
Pros: "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
Cons: "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
Pros: "The crew is always very polite and professional."
Cons: "I fly every two months and have to watch the same movies over and over. There should be a more frequent change. I just can't handle airplane food...........even if its Italian or American, it still tastes Asian."
Pros: "The crew's attention to passengers request in The Economy class"
Cons: "Nothing for what I paid"
Pros: "Friendly crew and pilot. Smooth take off and landing."
Pros: "I like the snacks offered"
Cons: "Great crew we got a soft landing"
Pros: "Clean plane"
Cons: "Seat won't recline"
Pros: "Staff very courteous and helpful Food was average"
Pros: "Spaciousness of the plane Flight Crew Cleanliness of the plane Inflight entertainment"
Cons: "Food Luggage space of cabin not enough Promptness of plane ,our plane was late Manila airport terminal 3 no air-conditioning while waiting Boarding was disorganized last seat should board first no announcement from crew and no implementation of plan. Need constant communication from staff for better boarding experience."
Pros: "Good service."
Cons: "Plane was old but clean."
Pros: "In-flight entertainment"
Cons: "Small portion of food"
Pros: "Everything was fantastic all services was really awesome. It was my first time to flight Cathy and i was amazed"
Pros: "I liked the smothered flight and the management of time that the crew implemented"
Cons: "The food was almost not edible . I would feel guilty feeding it to my dog"
Pros: "Boarding was fast seats are comfortable"
Cons: "The food was very minimal"
Pros: "Excellent job with the aircraft"
Pros: "Comfortable, accommodating and plenty of seat room for the long distance fight. Would fly Cathay Pacific again."
Pros: "Check-in and Boarding was the most enjoyable portion of the flight."
Pros: "Nothing wrong with the flights, but big issues with Cathay Pacific coordinating connecting flights after first flight was canceled."
Cons: "I was waiting and standing to find out about my rebooked flight for 3 hours. The Cathay pacific employees in Manila tried their best to get everyone on the next connecting flights out, but there was no proper system. Everyone was trying to handle the cases of multiple passengers rather than delegating tasks. PLUS the new flight went through an additional stopover in Vancouver... Was not messaged about any compensation."
Cons: "Get better food"
Pros: "The attitude of the crew was not acceptable. They are mean and rude to paying guest. The service was unacceptable. It was a cheap airfare and you also get cheap service. First time I flew with this airlines and It was super disappointment that I got from the crew. The airplane was newer but they could be better. They can learn better service from other airlines I booked with. Also, better quality of overall experience."
Cons: "Better touches on the seats, more cleanliness, doing it rightly than cheaply and most of all they should learn SERVICE from other airlines. Not because I bought a cheap fare does not mean we deserve a rude and mean service from the crew!"
Cons: "A crew member gave my boyfriends seat to someone else without asking us."
Pros: "Good Value for the airfare"
Cons: "Better and more comfortable seats"
Pros: "Yes and yes"
Cons: "Give head pillow and blanket when customers ask for it. It’s a lot to hold in your seat."
Pros: "The snacks at the back. I love the cold apple was so good for my body that I had two."
Cons: "Loading people on the plane in an orderly call."
Pros: "The crew were good. The seats are Okey"
Cons: "More water cooler temperatures and more information about 45 minute delay on tarmac. And let people pee if you are just sitting."
Pros: "The only good thing I can say about this experience with Hong Kong Airlines is that the On Board Flight Crew was very good and the IFE had a good selection of titles."
Cons: "Delays in the air and on the ground going in and out of Hong Kong. On the return trip, 4hrs to Check In from Manila because of protests in Hong Kong. Flight was 2hrs late, my luggage didn’t make the connection. 2 days, no luggage, no communication. Never again will I fly Hong Kong Airlines."
Pros: "I bought tickets with just less than 4 hr layover, but when we were returning to the San Francisco, we had mire than 12 hour layover. I saw this in the listing when I was booking and did not buy this ticket. HK airlines just gave us food allowance not even enough to buy a descent meal!"
Cons: "HK Airlines should have notified us the reason of the long layover. I got perhaps this treatment because of the cheap ticket"
Pros: "Quick flight"
Cons: "Tv screen wasn’t working properly"
Cons: "Nothing unusual."
Pros: "Crew were very helpful. I had a personal issue and they were very helpful to make me feel very comfortable ."
Cons: "Probably food could been better!"
Pros: "Nothing to like on this delayed and poorly organised flight"
Cons: "Hong Kong Airlines have a lot to answer for with this flight from Beijing to Hong Kong. Inexcusable poor service. Unprofessional."
Pros: "Some of the crew was very nice and went out of their way."
Cons: "We asked for water and they gave us warm/hot water and we asked again and they got us the same thing. We asked one more time and they just referred us to the self-service area. lol"
Pros: "Nothing HK airlines cancelled my ticket"
Cons: "Everything could of been better if Hk airlines if they did not cancel my ticket"
Cons: "The flight was good, legroom on the plane is really comfortable, the food is ok sone of the crew is really excellent some are ok."
Pros: "Crew was great Food was good Seats are nice"
Pros: "the seats sucked... barely any padding... no inflight entertainment... no beverage service"
Cons: "they didn't load my bag from my usa flight transfer.. .I was in HK for almost 3hrs and they couldn't manage to get my bag onto the plane to manila.. so I had to wait 24hrs until the next flight arrived at 11pm.. .then they can't bring my bag to my hotel until the NEXT day,..the day im leaving manila"
Pros: "the crew members from LA to HK were the worst i ever met, very lazy to move when you requesting something to drink or eat, the food were terrible also, the crew members and food were great between Taiwean and HK"
Cons: "seemed like their short haul crew were much better than long haul crew"
Pros: "Crews were amazing, both ground and cabin"
Cons: "There could’ve been a means of entertainment"
Pros: "anything good except my luggage"
Cons: "hope next time better."
Cons: "More choices in movies"
Pros: "It was fine."
Cons: "They didn't have my vegetarian meal request."
Cons: "Crew kept on dropping food and trash on me. I was on an aisle seat. Restrooms were not cleaned during flight. Too dirty. Food sucked."
Cons: "The only food I ate all day were the two meals on Hong Kong airlines flights. On the flight from HK to BKK we were served a hot meal of Beef, rice and vegetables. At the time the vegetables tasted a little starnge but I was very hungry so I finished the meal. After arriving at my Bangkok hotel I started to feel unwell and by the evening I was repeatedly vomiting."
Cons: "The flight attendant made a sour face when I repeated a question (because I did not understand her at first)."
Pros: "Boarding was in order which started from the last to the front of the plane which was excellent since congestion was reduced and smoother flow of traffic. The food was good and tasty. The crew was attentive to passenger’s needs. The pilots did an excellent job specially in landing and take off. The ride was smooth."
Cons: "Cleanliness of the restroom which can be improved. The temperature inside the cabin was a little on the warm side."
Cons: "I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding."
Pros: "Good food Cheap airfare considering it’s Dec. Boarded/departed/arrived on time/ahead of time"
Cons: "Leg room quite tight Ipad instead of a built-in screen"
Pros: "Very professional operation, no hidden costs (eg pay for movies, drinks, whatever), all staff were lovely, and my mother’s gluten intolerance was noted, double checked, then catered for."
Cons: "Unfortunately, the food was not great tasting, though breakfast was okay. Apparently the vegan hypoallergenic plate was way worse. Space wise, not the roomiest either."
Pros: "New Airbus 350-900 with excellent nose wheel and tail forward view where we watched our takeoff and landing. Enough choices on entertainment system to satisfy one on a 15hr flight. Lots of self serve snacks and drinks mid-flight."
Cons: "Flying in economics but that was my choice and long 4hr layover in HKG"
Pros: "Not too many people"
Cons: "The plane is very old. I thought it would be a new plane. I did not eat the food because the flight is short and the leg room on this plane is too close. Not like airbus 350"
Pros: "Everything went on smoothly from the check in up to arrival in hongkong"
Cons: "Plane missed the runway. Plane was to high for runway and had to do a go around and line up for second landing"
Pros: "Unlimited on bored entertainment and refreshments"
Cons: "It is a conveniomal airline tailored for travellers seeking cheap tickets. Low expectations, and it was just it."
Pros: "Good leg room! Fairly efficient boarding but take off delayed due to weight distribution of baggage weight, but crew kept is informed and though a fairly big delay in take off, arrival time aas great! Thank you!"
Pros: "I never thought that Hong Kong airlines was this good"
Cons: "The courtesy of the airline stewardess"
Cons: "Delayed all the time.. and the stressed that this airline put me thru.. i didnt get my luggage until a week after i already arrived.. and no compensation for that!. I do not have any clothes and underwear to wear for 6 days!"
Pros: "The people were truly friendly very helpful if you needed help"
Cons: "I didn't like the real loan delays that I had in Hong Kong"
Pros: "Personal screen and feet resting area."
Cons: "The delays"
Pros: "I liked Nothing"
Cons: "I didn’t like everything"
Cons: "The airlines had no identifiers for a connecting flight and were not able to give me my connecting boarding pass at my first time of check in. They had a line for 80 minutes just to get your new check in information with no labels about specific airlines. They canceled the flight last minute, placed me on an earlier flight without notifying me at all that boarded right after I landed however there was no way to get the information and no announcement. They were not apologetic or accommodating when understanding these errors. I booked though vayama through kayak and would NEVER do it again. I highly suggest reconsidering if flying Hong Kong express or going through vaymaya as source."
Pros: "Service was great. New airline. Crew was wonderful."
Cons: "All was good, no problems with the flight. Crew was wonderfull."
Pros: "The food in hongkong airlines ."
Cons: "The entertainment."
Pros: "Price was great for such a long overseas trip. Airline was amazing."
Cons: "You have to pay extra for exit row. Im 6'5" you should just give that to me."
Pros: "Had never heard of them but turned out to be great."
Pros: "they were more or less on time on arrivals and departures. the crew was courteous, though difficult to understand at times."
Cons: "the Airbus planes were terribly uncomfortable, old and showing their wear. They lacked entertainment, so handed out Ipads. The food was inedible in most cases."
Pros: "It's an old aircraft so we were given a personal ipad each passenger which is so good! We were emailed for flight time changed but didn't know our aircraft was changed too so our reserve seats were gone too."
Cons: "Food is very dull. Our flight coming in and out were both delayed."
Cons: "The ticket was never processed! Hence, when I arrived at the airport, I was unable to actually fly. Really, really disappointing. I recommend that Kayak reconsider its association with "Flight Network Sales.""
Pros: "Friendly Staff"
Cons: "Seats are too Small"
Pros: "Absolutely nothing."
Cons: "A Philippine Airlines check-in personnel did not fail to make my family feel extremely disrespected by treating us in such a rude manner at their counter. After verifying our information, she proceeded to tell us we had no reserved seats for our flight. When I told her we had seat numbers (thus reserved seats) when I checked their website the night before, she had the audacity to imply that we were lying about these mediocre seats! After speaking to the supervisor, she then proceeded to tell us that we should be thankful for the seats she was able to give us, WHICH WERE THE EXACT SAME SEATS THAT WERE LISTED ON THEIR WEBSITE THE DAY BEFORE. Philippine Airlines need to better train their check-in personnel proper customer service to prevent passengers from having such unpleasant experiences with their staff. Our check-in process would have gone smoothly had she not replied in such a snarky manner to us and implied that we owe her for the seats we had in the first place."
Pros: "on time."
Cons: "seat spacing/legroom too small. food sucks."
Pros: "Service was good"
Pros: "Direct flight to Los Angeles is convenient. Overall the flight crew was hospitable. The food was enjoyable and they keep restrooms clean"
Cons: "Terminal 2 at the Manila International Airport is aweful. The redundancy of screening at the gate is laughable. The terminal is too warm and there are not nearly enough seating for everyone at every gate I viewed. This experience alone may influence future use of Philippine Airlines. The flight attendant who served my section never smiled. I was suprised she is entrusted with serving passengers."
Pros: "The prompt boarding and courteous staff."
Pros: "Flight was on time..staff was courteous"
Cons: "Good was ok"
Pros: "YOU NEED TO ADVISE PASSENGERS TO BRING WARM CLOTHING BECAUSE THE PLANE WAS VERY COLD DURING FLIGHT. I NEEDED TWO BLANKETS"
Cons: "Flight was delayed. At least this time they sent me a notification via email. On the flight from SFO to Manila, the flight was cancelled and we had to be reaccommodated the next day and I wasn't even notified that that was going to happen."
Pros: "This was my first time flying with PAL. I had read the reviews mostly good, some not so good but I decided to do it because I was going to meet my fiancee. Flew from LA to Manila and back. The flights took off late (which I later found out is called Filipino time LOL). The crew was AWESOME, the only problem was on the return flight I had some trouble getting a stewardess but to be fair EVERYBODY was hitting the bells to get service. The food was good and I liked the choices. I would DEFINITELY fly PAL again!!!!!"
Cons: "It was several hours delayed, they finally boarded us, then told us they were closing the airport. They kept us on the place for another 2.5 hours while they were trying to figure out what to do. By time they let us off the plane it was 3:30 AM. Took another 2.5 hours to get our baggage back and another 1.5 hours to get the flight refunded. I travel weekly, and this has been the worst airline experience I have had so far."
Pros: "The flight was late. Then, after we boarded d at around 1AM, we were advised that the runways were due to close at 1:30 AM and negotiations were underway to extend runway operations so we could take off. We waited on the plane only to later learn that the flight was cancelled and we had to deplane! After more waiting at the gate in the terminal we were to hotels. We went to bed at around 4:45 AM, only to get a wake up call at 7 AM whilst we were not leaving the hotel until 11:00 AM for a 1:30 PM departure! Horrible! We ended up leaving even later, at around 2:30 PM. Throughout, communication from the company was abysmal. Never again Philippine Airlines for me !"
Cons: "See above."
Pros: "Ok movie selection - gave you iPads, which were somewhat glitchy, but eventually seemed to work. Crew was very accommodating."
Cons: "This airline has been terrible to deal with. Before departing, they cancelled one leg of our trip, then waited a full month to rebook (only after weekly, sometimes more often, calls from us). We actually weren't sure if the flight was actually rebooked until we arrived at the airport and were able to check in. The food on all the flights was terrible. Dealing with customer service on the ground at the Manila airport was also terrible - they just kept saying they had to ask someone else who had to ask someone else, then changed the subject and did the same thing with an unrelated question until we got so fed up we left. It took 40 minutes for a bus to come to transfer us from terminal 1 to 2."
Pros: "Very attentive"
Pros: "I could really feel the heart of the Filipino"
Pros: "I liked the service , the friendliest crew, quick ease for boarding"
Cons: "Food was not that good. They could have done better in that department. I've had better airline food. Needs work there."
Pros: "We arrived safely to Guam."
Cons: "Flight is 3 hours delayed. Takes long time for boarding process."
Pros: "The price is quite competitive. That is my only reason to choose Philippine Airline."
Cons: "In the Manila Airport, once you entered into the waiting area, it would be a hassle to go to the washroom, for you have to go through the security check lineup again to go back to the waiting area."
Pros: "Vwry pleasant flight"
Pros: "The food was better."
Cons: "The flight got delay for 1 hour."
Pros: "Most things went smoothly and the return leg arrived 20 minutes early"
Cons: "Late change of gate for opening leg"
Cons: "They make it hard to upgrade your seat in route. No on board entertainment."
Pros: "Smooth trip"
Cons: "Narrow seat and no leg room"
Cons: "Flight delayed for about 2 hours"
Pros: "Easy and on time boarding ."
Cons: "My attendant Anesha Juan PR 112 June 5 11:30 am Manila to Los Angeles was too slow and 3x , food were gone when it's my turn to receive. Due to her slowness , other crew/attendant got other trays of foods from her cart and have it to the other side . I didn't eat breakfast because I am unhappy with the way she work."
Cons: "The crew"
Pros: "Very nice and friendly"
Pros: "The flight crew definitely took good care of us"
Cons: "1. Poor seat comfort. Very high density exactly same as with a budget airlines.2. No inseat entertainment system. 3 the worse boarding process : elites and general boarding are started simultaneously 4. Online check In is impossible:"
Pros: "the seats were comfortable and the staff was very nice"
Cons: "i was business class and had to wait to board for 60 (YES SIXTY) passengers in wheelchairs to board first. And most of those people were ambulating fine before and after. I believe they should have a doctors note. Apparently this is the norm with this airline in Manilla."
Pros: "I like that the plane was not very full and I had no seatmate beside me. The staff were attentive to the needs of the passengers."
Cons: "There was nothing I didn't like."
Cons: "Taking 2 shuttle buses, transferring."
Cons: "Like all four of my flights on Philippines Airlines, over 3 hour delay. They could not leave on time on any flights, over head speaker in terminal was just constant flight being delayed-significantly. Hawaii to Manila and back, you had to down load an app onto your phone prior to leaving for any in flight entertainment, on your phone only. Terrible food. This was my worst flying experience ever and I do 4 international trips a year. Save time and money, fly another airline even if it means a connecting flight, you will still get there quicker. Pathetic."
Cons: "All four of my flight on Philippines Airlines were over 3 hours delayed. Nothing good about this airline. Horrible food. But the delays were beyond the pale. Do not fly this airline and if you have to, don't have a connecting flight the same day, you WILL NOT make it."
Pros: "flight update via email"
Cons: "late boarding ground crew not announcing chnages in the schedule no inflight entertainment PAL app does not work propoerly"
Pros: "spacious seats, IFE and great meals"
Cons: "No explanation just a four hour delay"
Cons: "there was no separation in the boarding process. General boarding started when announcement that elites can baord already. No blankets, no entertainment"
Pros: "Philippine service is always good"
Cons: "Food not so good and small seats."
Pros: "Friendly crew."
Cons: "Turbulent flight. Small washrooms."
Pros: "the crew and food were both good."
Cons: "too much much delay , the were delay at every stop over"
Pros: "Crew, food n legroom"
Pros: "Food, gift pack, in-flight wi-fi based entertainment."
Cons: "Seating a little bit cramped in coach."
Pros: "Flight was in time and service was good as expected"
Cons: "Flight was a little bumpy but still on time"
Pros: "Everything no complaints."
Pros: "Good service"
Cons: "Little Delayed"
Pros: "Good food and staff. Arrived to destination 30 min early"
Cons: "Plane was way too hot. No AC it seemed. Made for an uncomfortable 4 hours."
Airlines flying to Osaka have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Osaka
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Social distancing seating
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