Pros: "Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position."
Cons: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
Pros: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Cons: "The seats felt like there was no padding in the seat. The back was fine."
Pros: "Comfortable seat & nice crew."
Cons: "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."
Pros: "The crew was amazing. They were all very nice to us."
Pros: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Cons: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Pros: "The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum."
Pros: "Great service, on time."
Cons: "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
Pros: "Staff were very helpful and the food was good."
Cons: "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
Pros: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Cons: "If the seat reclined a bit more, would be nice."
Cons: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."
Cons: "Docking at an air bridge rather than taking a bus"
Pros: "I like the food, the service, and the smooth flight (as always with Cathay). My Go-To Airline! Very practical too, without compromising quality."
Cons: "Coach Seats... Seems to be getting smaller over time."
Cons: "short haul business class seat very uncomfortablev- flight delayed as usul"
Pros: "Was good service onboard"
Cons: "They could be upgraded my whole itinerary and not just 1/4 of the trip"
Pros: "Nothing"
Cons: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."
Cons: "Flight delayed out of Singapore. Airline should have at least notified earlier so passengers can arrive later to the airport Cabin crew on board rude ‘sorry i’m too busy now’ [just asking for a glass of water] Plane then sitting at HK airport waiting for open gate Arrival timed just perfectly to prevent passengers from catching the last airport express train"
Pros: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Cons: "The food on Cathay still has not improved compared to other airlines'"
Pros: "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
Cons: "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
Cons: "i had a surfboard bag that weighed 11lbs and my daughter had a surfboard bag that weighed 21 lbs and we are being charged $200 each both ways for a total charge of $800 round trip. This is an outragous fee for surfboard and other airlines specificly Alaskian Air, Quanties, and Virgin Australia have been letting us travel with surfboard bags for free that weight 3 times that much. I will never take Cathay Pacific again as we paid more for these flights because we had heard they do not charge for surfboard and they have great service. I had a total of $1200 fspending money for food and transportation for my trip to Bali. That leaves me with $400. Never again will I travel with Cathay Pacific and I will be spreading the word through social Media! Not a Happy Customer!!!"
iwas thirsty the whole night, no one approach me to ask if I needed a drink!
Pros: "Crew hospitality was/were noticeable"
Cons: "On time food service If possible — provide 3 choices for food — Vegi. Meat (poultry), Fish Provide at least adequate/standard seating spaces (in comparable to other international airlines ) While booking, passenger must know (clearly) price differences (among same class) -& its benefits"
Cons: "Hoping to have a flight on time and not delayed."
Pros: "CREWS WERE FRIENDLY/FOOD WAS GOOD"
Cons: "for a long flight seat could have been a bit bigger."
Cons: "Very dense seating. Essentially it's like a budget airlines: very dense seating, no IFE. Blankets are given only on request"
Pros: "The crew was very nice and helpful."
Cons: "Terminal 2 in Manila has very few options for dining and gifts. Plane was late in arriving to Terminal 2; apparently had to offload in Terminal 1, then taxi to Terminal 2, then had to be inspected extensively before we could board. Due to late boarding and ~25 wheelchairs, boarding was disorganized."
Cons: "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
Pros: "Not much. Both flights to and from Manila were delayed. The flight out was delayed pre-boarding by about 15-min and then about 30-min in the plane on the tarmac. Leaving Manila was delayed boarding by about 1-hr and we landed about 30-min late. Philippine Airlines operation has gotten so much worse."
Cons: "Everything. From the chaos at Check-in on the Manila side from the understaffed and overwhelmed employees, to the gate control and communication with passengers at a reasonable time for the delays. Staff at MNL Terminal 2 for PA seem not to care and there seems to be no management that exists."
Cons: "The PAL terminal in MNL is one of the worst airports in the world. PAL's in flight service is fine. But they really need to improve their terminal if they want to keep customers"
Cons: "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
The flight was delayed for 3 hours and I missed my transit flight.
Pros: "The boarding and landing was okay."
Cons: "Crew don’t engage well. Plane smells like poop the whole time."
Pros: "Price was great and the crew was friendly"
Cons: "All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip"
Cons: "Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud."
Pros: "Yes, the crews were super. They keep entertaining us the customers. Thanks guys"
Cons: "Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again."
Pros: "Since I checked In early, they let me in on an earlier flight. Thanks!"
Pros: "Did not like the flight at all."
Cons: "5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier."
Pros: "The crew"
Cons: "I bought a front row seat only to be told that I would be the last to board"
Pros: "Seat was ok. A little hard, but reclined enough to help. On time-a rarity for Cebu Pacific."
Cons: "At least a small meal and drinks on a 8.5 hour flight."
Nice n easy ride but if they extent flight to El nido instead of Puerto Princesa so have not go go through 5 hrs of windy road
Clark security personnel are absolutely the worst. I was threatened by their chief of security for asking a question about what is allowed as a carry on.
Cons: "Poor airport, stranded in lines for 2.5 hours and almost missed the flight."
Pros: "N/A"
Cons: "No wonder Taoyuan International Airport is one of the worst airports in the world. Even if you have checked in online, there is no separate counter for baggage drop."
Pros: "Professional flight attendants, very good and efficient check-in, food on-Board was acceptable."
Cons: "Narrow seats, cramped, flight time change, gate changes, crazy and inefficient terminal in KL with long walks."
Pros: "Actual flight wasn’t bad."
Cons: "I spent 2 hours on the baggage drop queue even though there weren’t that many people in front of me. Airline shouldn’t offer web check-in if they’re going to take ages interviewing each passenger. Gate changed three times so it was chaos for all the flights involved. Plane left an hour 15 after scheduled take-off. No apology extended."
Pros: "Accommodating staff. Arrived safely."
Cons: "Delayed over a delayed flight. Overcharged price, they charged you for processing fee which is not necessary I think for the card."
Cons: "You guys screwed me. I paid for increased baggage thru you guys and they still charged me $200 more, even though it was under the extra weight I paid for. Pkease explain, never book with you guys again"
Cons: "Four hour delay, stuck on board the plane with nothing to drink."
Pros: "Not much"
Cons: "We were delayed for 2 hours and we were not offered anything while waiting. Staff were not very helpful"