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The food was the only thing that could have made the experience even better. Everything was stellar but the food. The staff was superb. I’ve been flying with ANA for years as my go-to and I think I may have found my new favorite. 😍

Unable to set seat assignment. Got a call from presumably “China airlines representative” but was asking for an exorbitant amount for the seat assignment. Was traveling as a family end up being assigned to different seats as a result. Will never use underpricer again.

Not many selections for entertainment. Bulk head seats are no longer available with out fee at the counter. That’s pretty lame.

Everything was efficient. Good leg room. Food was good. Staff were friendly.

I would have liked to know how to order a special meal (for medical purposes) before the flight.

Very good , the weather was terrible, but i admired the professionality and politeness and care from the crew, and the excellent contition of the plane

My flight to Los Angeles was canceled Had to book another flight and you charged me extra $500 Very bad experience

Decent flight, staff was very good, especially with the turbulence during the flight due to weather. Comfort was about par with other airlines but since it was a quick flight, was not much of an issue for us.

It was a 2 hour flight to Taiwan. Lunch was served. China Airlines goes above and beyond for their passengers.

They were helpful, considerate with asking us for standby preboarding with our infant, gave us toys and excellent service onboard. They were always on time, even early boarding once! All our luggage arrived intact, and they even brought our baby car seat to oversized for us. We love China Airlines!

The employees are very nice and good. The delay due to the aircraft is not a good thing. Planning for such problems should be an easy task.

Unfortunately I ended up beside a person who seemed to have been eating rotten corpses before landing because his breath smelled like Calcutta Sewage mixed with vodka and undigested eggs. Even wearing a mask that smell was so permeating that I couldn't breathe for the whole duration of the flight. I understand this is not CATHAY's fault but nevertheless I as a passenger had to endure this and there wasn't any way to fix it

I booked Flexi ticket, Paid extra for extra legroom seat. What I got was worst ever place to sit. It was an emergency exit seat with lots of legroom but half of the seat was occupied with aircraft body. Means you don’t keep that seat where a passenger can’t sit. The seats are too narrow. Whole night I was awake. Not movable armrests. One of the worst.

There is very little in the title" Premium" in the Economy experience with Cathay, Melbourne to Hong Kong. The seats are uncomfortable and the cabin with outdated 1990's decor and trim. The food service was sloppy and the leg room providing little to no advantage over regular economy seating. Infact, the Sunday flight was not fill occupancy and I would have done better saving the significant additional costs for the PREMIUM ticket and taken advantage of the seating. If you are a regular premium economy traveler of EMIRATES expecting the same experience on CATHAY, you will be disappointed. Emirates far superior.

My biggest complaint is the comfort and no good movies to choose from. My headphones didn't work either. 😔

Bad experience. Departure time delayed from 1610 to 1740. After the flight was pushed back, pilot said there was a technical issue on the aircraft and we couldn’t take off. Delayed another hour to solve it.

The flight was cancelled. I wasn't informed where to check in, how and when. It wasn't easy to get in contact with Cathay service representative, and they were not very helpful... The staff on the airport - Air Canada (I assume) were the most helpful, kind efficient, patient... Thank you for all your help and care, for your patience, for your professionalism!!!

Great, the flight attendants were very friendly and the food was also good.

The flight crew was exceptionally good. Personal needs were well met. The food choices were very nice.

The boarding experience was as expected and went well. The plane's economy seating plan is not designed for a positive customer experience but rather for company profit. When the passenger in front of me reclined, the distance from the screen to my face was the span of my hand (thumb tip to pinky fingertip). There is no such thing as personal space in this setting. This results in the domino effect, for when I recline the person in back of me reclines and so it goes. This is not to say that reclining is the answer as the experience is not increased, but simply managed.

Not much legroom in economy seats and aisle. Bathrooms are not maintained well. Staff can be friendlier. Food is barely edible.

The PAL employee who assisted my minor children went above and beyond her job and our expectations! Sophia was kind, courteous and made sure my children were taken care of!

Service was good but food needs maybe it’s just me Cause I am a foodservice supervisor more menu Sampling to get better quality when packed to be reheated . Vegetables are already dark and over cooked and breaded entrees are not the best choice I guess . All airlines meal service doesn’t appeal To me.Cause this trip I’ve used 4 different airlines and nothing good in all of them food wise. Thanks

Overall it’s very acceptable I will gave an A.

Food was satisfactory, movie monitor not working. Other than that on time and pleasant crew.

They were two hours late!! Threw everything else planned off.

Flight was cancelled and rescheduled to 205 in the morning at the peril of passengers. No hotels provided by the airline. Passengers left stranded at airport. Not acceptable. I was able to get a hotel at my own cost outside of the airport. No reimbursement. Won’t be my choice in for future travels.

Worst airline. They had 3 security checks just to get onboard and no notification prior. Had to throw away any liquid bought at duty free because one of the security checks was prior to boarding the plane. My onboard media console was not working, the flight attendant said they will check on it but did nothing. Pretended we did not ask for it to be rectified for a 17hr plane ride. Horrible experience. My first and last time taking Philippines Airlines.

Uncomfortable seats for international flights. No usb charging yet they want you to use your device for entertainment. Very poor.

The entertainment system is a mess. Told us to connect to mypal wifi to access movies ! BUT never told us you need to download another app to watch a movie.

Great it a good airline but no food or entertainment as it’s a airline

Bags lost for the second time. Will not fly with Cebu Pacific again.

Very good no problems with this airline friendly staff at checking ask you where you want to sit left on time everything easy, it’s a budget airline no food or entertainment unless you buy on the flight but who need food etc on a late night flight.

Delays on the tarmac, uncomfortable even after paying extra for premium seats. Bags lost in transit, no compensation provided

Delay and flowing long wait for leaving the aircraft after landing. IDK, if it's worth.

"usual delay" for an hour.. they are usually missing punctuality.

i liked that the flight crew noticed my discomfort with the small leg space (I'm 6'2") and offered the emergency row. The fight attendants were very friendly, a definite strength with Cebu Pacific. I didn't like the leg space in my original seating.

The seats are too cramped, there is barely enough room to shift weight. This could be easy to endure in a one-hour flight, but not more than that. The crew did not clean up shortly after meals. The tray table remained open because of the meal and ate up what is left of the little seating space. The crew were just idling by for 45 minutes before they collected the trash. The airline did not inspect carry-on luggage. Most of the passengers brought too many bags, too large and/or over the weight limit. This undermines safety and discourages those who pay extra for checked bags just to comply with the airline regulations. If the airline is not inspecting carry-on luggage, why should I pay more just to check in some bags?

Terrible, I will never ever ever attempt to fly on Cebu Pacific. I understand that it’s a cheap flight option but they take cheap experience to the next level.

The front desk and early check in was fantastic and the flight did not have any turbulence

The flight was delayed by an hour . Traveling with 75 year old father was difficult and then when he asked for water he was asked to purchase :-) . Overall just an ok experience.

Overall service is good, the only thing I would like airasia to improve is there seating. Their seat handles are broken as well as the back rest

Boarding with air asia is excellent via organized lines by zone except when there is only 1 gate agent and no scanner, only by tearing tickets??? Crazy

The flight was supposed to depart at 9:25. It departed at 9:00. Im glad we were early and did not miss it.

They wouldn't even allow us to bring water from the fountain on board the aircraft.

Premium seats should have legroom this one didn't have it. I had 2 free checked bag but I got charged for while it shows on my reservation

Terrible airline! This airline just ruined our family vacation due to a 12 hours delay as a result of their operational issues.

Too many flight delays. Airport terminal serving Boracay needs upgrades.

Over 6 hours delayed.. using philippine air fleet planes are beat up dirty and uncomfortable. Have been flying air asia for over 4 years from Manila to Tokyo and kansai as well as several local flights from Manila to Bacolod and Cebu.. 3 planes were down for maintenance and caused havoc.. need to invest in new fleet or seriously clean and upgrade the existing fleet. Will not be flying anymore until fixed. Several options out there now to choose from as air asia prices have skyrocketed.. no point in using them anymore . Severally upset passenger here. They can’t even manage the queuing of Zones for boarding as it’s a crab fest free for all now. No discipline and let the passengers in line to board just run into any lane possible.. and priority luggage?? Forget it I’ve paid for it for the last 6 flights and never got it first.. air asia has turned into a expensive joke.. use Cebu pacific or zip air now..

We had three flight delays before eventually taking off 3 hours late. Inflight service was very limited, but it was a relatively short flight. Luggage was delivered promptly.