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Leaving early was wonderful your seats are for a small person

Passengers seemed to ignore zone boarding which added some chaos. Actual flight was fine. CebPac charges for water and snacks. De-boarding involved steps from a plane, then a bus and a very long ride to the terminal. Baggage signage was updated after luggage came on the carousel, so this was confusing.

Most passengers going to Dumaguete early are tourists who are some booked thier ferry online. Mine was wasted because of delays cause by waiting on runway before taking off and too long before they let us go down...I could still make it in time if they let us go down early. We are just there waiting to go down the plane for 10-15mins.

The seats were dirty. Food on tray table. Late on my first flight and almost an hour early on the return. My driver was unable to adjust and I had to pay for different ground transportation.

I had excellent experienced flying with Cebu Pacific on my domestic flight. However, no food and beverage serve might be due to short travel time of 40 minutes.

No entertainment and not expected. Cabin was very cold which brought the comfort score down

Your check in lines were terrible everything else was great!

flight cancelled.. booked through orbitz, yet orbitz won't handle refunds.. never use them again..

It arrived 18 minutes early. Attendant are good. For baording , they should improve especially carrying thru bus.

Should’ve not separated those who checked-in online and those who checked-in at the airport

Pleasant airline over all. On time, efficient, nice staff and good food.

This flight was excellent in all ways if they could repeat it consistently they would grow immediately

Philippines AirAsia is never on-time flight, delayed 3 hours. Everything else was fine though.

Service it was good Lower airfare and discount for loyal customer

The flight was delayed by an hour . Traveling with 75 year old father was difficult and then when he asked for water he was asked to purchase :-) . Overall just an ok experience.

Overall service is good, the only thing I would like airasia to improve is there seating. Their seat handles are broken as well as the back rest

Boarding with air asia is excellent via organized lines by zone except when there is only 1 gate agent and no scanner, only by tearing tickets??? Crazy

The flight was supposed to depart at 9:25. It departed at 9:00. Im glad we were early and did not miss it.

We had three flight delays before eventually taking off 3 hours late. Inflight service was very limited, but it was a relatively short flight. Luggage was delivered promptly.

There were only 4 out of 6 that was checked in online but we’re all able to checked in once at the airport.