I had ordered vegetarian food. What I was presented was extremely dissatisfying and not up to the mark. I pretty much did not eat entire 19 hours. For.an airline voted as best in business, it was extremely disappointing. Seats were not comfortable to sleep. Entertainment system didn’t have much choice. WiFi didn’t work for more than half the time. Cabin crew were also difficult to understand. A bit of diversity like Emirates crew would go a long way.
I felt that the whole experience went very smoothly. The aircraft was extremely clean and tidy on boarding. The cabin crew were beautifully turned out very, very efficient and were a credit to Singapore Airlines who are now my favourite carrier.
Excellent crew service. Professional, courteous. Service with a smile. Good food Very decent flight experience
The flight crew was phenominal! We couldn't have asked for any better. They were experienced professionals.
SQ service is great as always. However, the food quality seems to have gotten a lot worse recently.
Wish the seat don’t have restrictions, can’t fully insert backpack all the way inside.
Wish the underseat compartment don’t have a restriction, can fit a personal item such as backpack fully like most Boeing
Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.
Lounge a access was excellent as was the attentiveness and service from the crew as always. The food and drink supplied were of good quality. The entertainment system had a good selection and I liked the mapping system supplied. However the screen wild have been bigger and the operation a little smoother to navigate. The seats were barely comfortable, but adequate.
The food wasn’t good at all. I skipped meals .
Dirty and smelly lavatory and toilets in Wamos Air operated flights
It was great! Kept the time. Provided what was promised
The crew could have been more friendly and could have offered to make the beds. Also, Ethiad should have more vegetarian food options.
It was mediocre. Honestly, the flight was late but that didn’t bother me as I had plenty of time. The only thing that bothered me is that the crew never asked to make the beds for us in business class. Maybe the crew was exhausted and that just didn’t occur to them.
The flight was over 1 hour late taking off ,when I arrived in Abu Dhabi ,I missed my connecting flight to Bangkok so I had to wait almost 6 hours for my flight arriving in Bangkok at 6:30 am ,So I missed a whole day of my vacation and my hotel room sat empty so I paid for hotel days that I was not there. In Abu Dhabi there was a woman that worked the desk at transfers that was so professional, courteous , helpful,and may I say absolutely beautiful .she got me food vouchers for my layover and was a very calming presence. Besides that I will never use Etihad again I will pay the Xtra money . I'm sure they won't read or see this but it's my "2 cents" I'll use an airline that respects me and my hard earned dollars
Kayak and Aran grant issuing business class tickets without lounge access and sometimes 1 or 2 connections in economy class. It’s very disappointing to find out that after buying the ticket. Never buy tickets on kayak and Aran grant again
Etihad Check In counter/Station manager in Heathrow was bothering and not helpful at all. They are rude and not customer oriented
1 hour flight. No complaints. Some drinks would have been nice.
excellent, staff and boarding were all seamless and no issues, thank you!
Wish the flight attendants were more attentive in serving food
Stewardess was not attentive at all asked for a bottle of water never came by 15 minutes later I asked her she said that she forgot there was only 12 people in first class and two stewardess unacceptable I ordered the fish was the last person to order. They said that they did not have any had to have a different item pasta at the inside of it because I was diabetic. Worst experience I ever had will never travel this airline again.
My flight being automatically moved messed up my travel plans, and I had to quickly find an alternative mode of transportation. I couldn’t get a refund from any of the companies involved. Kayak, Ibiza, or Vueling. I am still unsure of how to settle my concern.
It was budget airline Veuling, even though we booked Iberia.
A more organized boarding experience and better food would have made the experience better.
why can't planes be boarded from back to front?? everything was great otherwise
The seats are so small that you can barely move at all. Don't try to eat with utensils in your seat either - you will elbow your neighbor in the face. Miserably small and I swear they are shrinking every time I fly. Food was meh (per usual), but at least there is free alcohol on an overseas flight. Doesn't make up for sitting in a torture chamber while hurtling through the air with hundreds of fussy people, but it's something. Entertainment options (movies, shows) are okay, nothing special, but at least there are screens, because most of the seats in these large planes do not have adjustable lighting - or air control - that you can get to, it's too high to reach - which makes reading impossible. Zero stars, AA.
Excellent. Thanks to United Star Alliance, since economy was overbooked, I’m grateful to have been upgraded to Business Class.
Flight was OK. Waiting for luggage in Madrid for 55 minutes, unacceptable
The crew were friendly and helpful. Iberia lost our luggage on arrival, Friday and we didn't get it until Sunday at 10:00 p.m. local Malaga time. I also paid $382.80 for seat assignments but two out out of the four were not together. Iberia mentioned that it was because the plane was delayed in Madrid before our flight began in LAX. They should compensate us half of my payment.
Good Poor. service onboard No food. Low quality for economy plus
