Traveler reviews
Overall rating
6.1
Good
Based on 274 reviews
Boarding
6.4
Comfort
6.1
Crew
6.8
Entertainment
5.9
Food
5.6
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Round-trip
Economy
Iberia information
| IATA Code | IB |
|---|---|
| Routes | 166 |
| Top route | Barcelona-El Prat to Madrid Barajas |
| Airports served | 85 |
| Top airport | Madrid Barajas |
Recent reviews
Traveler rating
661
452
386
345
17
Find reviews that mention:
flight attendants
missed my flight
short flight
good flight
crew was great
food was good
seats are very small
flight entertainment
movie selection
leg room
exit row
customer service
business class
even water
flight from madrid
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10.0
Small plane, but short flight. On time . Could have a bit more organize boarding process since it uses a bus but the rest was fine.
review from
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10.0
I love Iberia... superior airline
review from
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10.0
All was fine in regards to my investment
review from
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6.0
.
review from
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2.0
Extremely small , very uncomfortable flight. We didn’t get pre ordered meals or drinks . Staff was pretty rude and extremely unhelpful
review from
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2.0
You have a law suit coming your way
review from
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8.0
On time
review from
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8.0
Overall the flight was fine. The food is not that good, they feed you to much bread.
review from
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10.0
Very expedite checking in . Good seats.
review from
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10.0
We were waitlisted for unknown reason. Was resolved a hour later. The supervisor was professional and kind. She kept offering to down grade us to economy. Finally, after we said no, no and no, she miraculously found us seating in Business class. After that it was smooth sailing
review from
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4.0
My checked baggage (which we had priority boarding for, so that I wouldn't have to check it) is missing somewhere between Tangier > Madrid > Dublin. Not satisfactory.
review from
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10.0
Unfortunately lost our luggage on return trip. Hopefully we will get it tomorrow.
review from
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6.0
Pilot was good. Internet is worst ever.
review from
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6.0
Internet in the plane is terrible:((
review from
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4.0
There were no individual air control for the seats so there was very little moving air throughout the entire flight. My entertainment system froze for twenty minutes of the flight. The check in process was slow and inefficient. The food was bland.
review from
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6.0
Drinks offers are pathetic compared to other international flights.
review from
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4.0
I did not realize Iberia had booked a flight from the company Level, which is a low cost airline without food
review from
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4.0
This was not an Iberia flight it was a “Level” brand flight with a different flight number. The Iberia flight number never had a gate. The only way I knew it was my flight was that it was leaving at the same time as my scheduled flight and I found it suspicious that no ibera bound flights were showing up at the time my flight was scheduled. It felt extremely bait and switched. Level flight staff were not courteous or friendly. Rather cold and rarely offered drinks or acknowledged.
review from
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2.0
The flight was overbooked by 40 people. We waited for 2 hours after the flight to get news of rebooking. No communication from the ground crew.
review from
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8.0
On time and free 💼
review from
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2.0
I am so disappointed, It was delayed more than 6 hours and they changed the gate more than three times... it's horrible really
review from
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8.0
It was good!!
review from
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6.0
Half hour late but is ok!!
review from
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2.0
Our flight was canceled and there was no convenient alternative option. Our trip was prolonged 2 more days. We have not been reimbursed for our time and money wasted.
review from
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2.0
Had to fly standby with 15 other passengers from JFK to Madrid because flight from JFK left late. Charged me 4 euro for a cup of coffee! Bad customer service!
review from
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2.0
Plane left late and we missed our connection in Madrid. 16 passaengers we’re on that flight and we watched our connection to Seville taxi away. Poor customer service!
review from
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10.0
It was great. Glad to be going home!
review from
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8.0
It would have been very helpful to have a notice re COVID testing requirements sent the day before the flight / we almost missed it, even though we were really early bc we had to test at the airport. Also, there was food served, and it would have been nice to know that this was included, since it was t on the way out… we are gluten free and didn’t know to order a special meal. This leg was on American Airlines, the leg to Spain was on Iberia
review from
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8.0
No entertainment and no food so that rating is N/A. Hour and a half flight - Madrid airport is a bit of a challenge for out of the country travelers but everyone is willing to help you find your way.
review from
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4.0
Was unaware of level. Booked Iberia. They made us pay for bags, no water, no blanket, crowded check in. All in all the worst
review from
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Flight status
Iberia route map
Top airports served by Iberia
- Madrid Barajas Airport (MAD)
- Barcelona-El Prat Airport (BCN)
- London Heathrow Airport (LHR)
- Paris Orly Airport (ORY)
- Bilbao Airport (BIO)
- Lisbon Humberto Delgado Airport (LIS)
- Rome Fiumicino Airport (FCO)
- Vigo Airport (VGO)
- Oviedo Asturias Airport (OVD)
- A Coruña Airport (LCG)
- Mexico City Benito Juarez Airport (MEX)
- Milan Linate Airport (LIN)
- San Sebastián Airport (EAS)
- Zurich Airport (ZRH)
- Geneva Geneve-Cointrin Airport (GVA)
Iberia contact information
- IB IATA Code
- +34 901 111 500 Call
- iberia.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.