Worst kayak is worst ill never ever use kayak ever again !!
It was delayed for 2 hrs. Flight attendants were not attentive.
Fantastic service the managed to locate my checked bag on the plans as re-tagged it for my final destination.
Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you
Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?
Okish. But for £550 , I’d have preferred a better experience
All was good. Emirates should restart allowing fast track immigration for business class at Manchester airport. Saves a bit of time
Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.
Food is really bad, not to the Emirates standards. Coming out of Houston airport is very confusing,
My parents travelled through emirates for the first time. They were happy with the service provided and the travel.
We fly Bussines class and we didn’t feel like it is. Out luggage didn’t arrive and we have to return again next day from our hotel to airport to get them. Still waiting. No information from Turkish airlines Very poor customer service I think booking through kayak it was wrong decision
It was crowded… the bathrooms dirty and smelly. The seats have been made even smaller.
The crew was amazing and the food was really good too
The fact that my flight was cancelled and made wait for 14 Fing hours to booka flightto a neighboring country.... never again
The worst experience I have ever been in, they canceled my ticket the very last minute although it was Booked since October! They claimed it was not possible to change the schedule till January 11, 2026 and all my plans were screwed! My wife paid cash upfront a down payment for a surgery she was going to perform on dec 27th, and all these money lost! I’m considering seriously to get support
The Etickets had been changed (Why?) without notice ; Hence, that caused troubles when checking in. Not until I contacted my ticket agent and was given correct Etickets could I then check in.
Everything was good ,except the entertainment screen froses for hall way
Turkish Airline is great! The fact that they provided a hot sandwich for an hour flight is truly amazing. I can't say enough good words but Thank You!
This time around, I felt that the crew wasn’t very professional. Speaking / laughing loudly and rushing through service.
Seats were too small, extremely uncomfortable. My knees were being stabbed by a broken spring in the seat in front of me.
