The flight got cancelled so I don’t know why or what happened. We waited around and didn’t know until so late and they couldn’t really help with anything but had us call the airlines.
Terrible. Delayed 7 hours, and cancelled the flight, leaving me stranded and out of pocket $500 for an alternative last minute flight
Cramped seat even in economy plus seat 10A. Over booked flight, no space for the bags
Impressed with the service despite turbulence because of the weather. Both flights arrived before their scheduled times.
Flight attendant moved my bag without notifying me and was rude to me when I asked him about it. There was no reason to move it.
My suitcase was completed destroyed. The top part is broken and unusable now.
My experience with the united usually is a really good one. But however, on this particular trip going back to Hawaii from Manila, our flight had gotten canceled. However, the crew handled everything just right, but the Specialist team did not take care of their first class customers very well, Because I lost my first class seat and witch I'd paid for $3879.79 and ened up flying.... Economy on the way back and I have a medical condition to ware i cant sit in Economy seats for very long....And I have to fly first class for a reason, but they told me there was nothing they could do about it. But yet they have an itinerary to follow And It looks to me like they just let anybody grab those first class seats before they took care of the people that have already paid for them!! So when a flight is canceled, they should take care of their first class ticket payers... First because we pay big money for those seats And we count on those accommodations in those benefits... For real good reasons, that's why we pay that kind of money. I'm expecting at least half of A. Refund back to my credit card for you for this...And if I don't get it, I'll never fly united again, it's sad that this happens And some things are out of our control, and I totally understand it, but at least handle your first class holders first before all.. That is what we pay for.
I liked all the informational texts. I always knew where to go and when .
We arrived early and finally made it to our gate almost an hour after.
Cramped seats. Audio jack for the in -flight entertainment was broken.
