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Don’t use them on the IST-isb route, horrible service

In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.

Flight canceled and uncanceled. I had already rebooked and so have to pay for both. No one is willing to admit fault

Traveling is Okay, but staying in Istanbul, specially Wi-Fi in airport terrible.

On line check in needs a lot of improvement. I tried and gave up.

The crew was excellent, but the flight was a little delayed and the temperature on the plane was too warm.

the female flight attendant was racist towards me. I could tell she treated the two other passengers next to me with more softness.

Leaving on time would have been a good start . Sat in plane while they cleaned around us . We got to Turkey raced to our next flight to see plane sitting at the gate 5 minutes before departure time to be told “ plane is gone “ while obviously it wasn’t . Showed them time on my phone before departure. Then “ gate is closed “ . Then he said “Instead of talking to me you need to go talk to someone else to get another flight “ . We booked business class no service waited in line to have to rebook same flight day later. Offered hotel room but wait for a bus to heard us to what I’m sure would have been cheap hotel. Opted for private cab and decent hotel at our own expense. Bad service at ever turn . NEVER TURKISH AIRLINES AGAIN !

It would be good to choose between a Turkish based meal and an American meal option.

Business Class Service was unacceptable. 7 flight time changes and delays