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I felt scammed. The priced advertised was different than what I paid. I paid the whole some online. I then got a call 20 minutes later saying I need to paid 70 more person. She said the price online is not the guaranteed price.

Some crew were unfriendly or in some cases just straight up rude.

Putting people that close to the bathroom, where you have to look into the bathroom as people are exiting and entering was not great and the smell was also not great. I know the airlines are desperate for more chairs, but that seat is a crime.

one staffer was frustrated (it happen); the flight was late and the pilot mentioned they'll make amend but the snacks were the same, other than that the aircraft was clean and everything went smooth, no complaints

Flight delayed. Connecting to night flight was stressful but made it. Jusr in time. Ran.88Flight was fine.

ticket agent lady wás very helpful , she arranged wheel chair for my elderly mother

Entertainment kept turning itself off. Gave up on watching a movie.

Wifi took a while to kick in and we had a maintenance issue that took over 40 mins at the gate in Washington before pulling back

Not United Airlines' fault. It's ORL airport's fault.

United overall experience is great these days. Airport experience was very organized. Staff on flight were great. App and information as good as it gets.

Just fine, got me from point a to point b, nothing to complain about.

No TV on the flight. The charging outlet was not working. No food, even a sandwich. The served orange was poor quality.

I liked that the staff members at the airport were helpful and very pleasant to work with. Flight crew were also a great crew who were helpful and I was happy for their help boarding. Overall a pleasant trip home.

Business class seats were quite old. Flight departure was delayed . Food service was good

The pretzels were rather dry and dusty. I do appreciate having a choice between sweet and savory snack.

Staff were very friendly. Plane left on time and arrived on time.

Selected seats 5 months prior to date. Had email confirmation and seats were not honoured. Family did not sit together

Fantastic dinner! The chicken with the coconut rice was amazingly good! Excellent service!

Delays. Poor support booking a hotel after a diverted flight.

The TV screen at my seat was not functioning for the entire duration of the flight. I informed a flight attendant about the issue, and I was told that I would receive a voucher as compensation. However, I never received this voucher afterward. I therefore kindly request to still receive the voucher that was promised to me.