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Very bad service and food variety will never come back again

Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.

Very nice experience in business class. Flight attendants were attentive. Foods and beverages were very good.

I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.

The main issue was that the flight from trivandrum to Dubai was delayed which resulted in arriving late in Dubai. Coincidentally the flight leaving out of Dubai to jfk was also delayed for different reason. Despite we reached the gate ( through wheel chair assistance) along with 10 other passengers we were not let in. The gate was open and yet was refrained from entering. We were then requested to flight the next morning. Meal vouchers were provided but the hotel reservations were not made and took a lot longer to receive that. If Emirates knew about the delay and was certain the passengers will not be able to board the next flight shouldn't they have prepared these ahead of time?

Premium economy was worth it-comfort was definitely better than economy class. The seats were more comfortable, blankets and pillows thicker

Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours

Food was excellent. Leg room in economy, not so good; I’m 6’-1”.

Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.

One of the female staff from the cabin crew, forgot to ask us about what we want to drink and focused more on other specific people rather than treating everyone politely. I asked her about the drinks to which she said oh I forgot.