Pros: "Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food"
Cons: "Crew should be attentive to ALL passengers."
Pros: "Crew was fantastic."
Cons: "Food and drink service"
Pros: "Cathay Pacific and crews were really good."
Cons: "I suggest no seating reservation online."
Pros: "The flight was good"
Cons: "Everything was great"
Pros: "Crew and the food"
Cons: "Seating was tight for me a big guy"
Cons: "The crew should be friendlier while they deliver their service."
Pros: "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
Cons: "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"
Pros: "Crew was helpful but 1 crew forgot my dinner drink which was a hot tea drink."
Cons: "Maybe write down who ordered drinks while serving dinner tray.. if there were turbulence the crew can go back to that list then setve it when seat belt sign is off."
Pros: "I liked that the tray table in Economy had a mobile phone holder"
Cons: "The seats were the smallest and thinnest I think I have ever sat in."
Cons: "They did not provide water very frequently in flight. Food was satisfactory."
Pros: "Food choices were great"
Cons: "flight was super bumpy but not the pilot's fault"
Cons: "Delayed without notice."
Pros: "SMS Informing new schedule of the flight"
Cons: "Please change the food"
Pros: "Friendly service on time flight"
Cons: "Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked"
Pros: "The upgraded seat to business class."
Cons: "Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
Pros: "Flight was not delayed"
Cons: "Economy seating needs more leg room. Carry on baggage weight is just 15 lbs."
Pros: "their korean movies"
Cons: "they have worst coordination between airline crew and airport personnel who is in charge with services taking care for the handicap they forgot to board my aunt so i had to help my aunt board then the crew informed me i am not allowed to bring her in the plane and leave the wheelchair in the tube i had to bring her in the plane since my aunt was anxious other people in wheelchair was already brought in and she was left behind"
Pros: "More leg room"
Cons: "Flight is an hour delayed ☹️. I don’t like the fact that u can’t choose ur own seat online"
Pros: "I always flew Cathy ...... since then .....the snack are always noodle and no other alternative ......."
Cons: "may be some bread .... cookies ....... chips ...... and fruit"
Cons: "Unhealthy meals and snacks.,unappetizing,used plastics. Not enough bathroom supplies for international flight. Landed in JFK instead of newark"
Pros: "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
Cons: "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
Pros: "The flight crew showed great hospitality and quality service. Leg room was amazing and the food too. I recommend this flight to those going to and from Manila. Make sure to find a stopover that's less than 3 hours long if you have a connecting flight for example from SFO- Hong Kong to Manila"
Cons: "I believe the entertainment could be better. Other than that the flight is legitimate.."
Pros: "Had a nice meal, 2 hours 20 min flight. very nice"
Cons: "Poor inflight service"
Pros: "Print customer service and polite staff"
Cons: "Limited wheelchair availability"
Cons: "Flight to Hongkong arrived late in Hongkong hence had to stay extra 31/2 hours in Honking to wait for the next flight to New York!"
Pros: "Food is ok."
Cons: "Washrooms are small and dirty."
Cons: "The rush at lay over to get to the next plane. No time even for just a cigarette, before the long flight to NYC."
Pros: "The crew is always very polite and professional."
Cons: "I fly every two months and have to watch the same movies over and over. There should be a more frequent change. I just can't handle airplane food...........even if its Italian or American, it still tastes Asian."
Pros: "Friendly crew and pilot. Smooth take off and landing."
Pros: "I like the snacks offered"
Cons: "Great crew we got a soft landing"
Pros: "Clean plane"
Cons: "Seat won't recline"
Pros: "Staff very courteous and helpful Food was average"
Cons: "Nothing"
Cons: "Delayed departure Last minute gate change Very very late baggage arrival"
Pros: "Flying beats driving"
Pros: "Everything! Very organized!"
Cons: "Nothing!"
Pros: "The economy seats where comfortable even with a15 hours flight , food was great and warm.Crew were very helpful"
Cons: "None"
Pros: "The service, the plane, friendly staff all throughout"
Cons: "The particular flight we took lands in LAX at 1420 hrs,, height of arrivals. Immigration took us an 2 hours to clear. Perhaps CX can adjust their arrival time by an hour or so to avoid the peak arrival time of many flights."
Cons: "I was seated at the last seats and by the time it was my turn to choose from the menu, there was none left but just one option for me. Hope Cathay pacific will add extra food selections to accommodate passengers in the last seats."
Pros: "Crew is polite and always willing to serve. Cathay always boards quickly and is always on schedule."
Cons: "I just don't care much for airline food .....I'm 6-4 so I'm never comfortable on long flights. There needs to be more popular movie selections."
Pros: "The crew assisted my wife on boarding the plane."
Cons: "Because of her condition we should get more legroom for her."
Cons: "Food was awful flight and cr"
Pros: "In-flight entertainment"
Cons: "Small portion of food"
Pros: "Everything was fantastic all services was really awesome. It was my first time to flight Cathy and i was amazed"
Cons: "Leg room us bad especilly when the one in front of you recline the seat"