Service was great, and the premium economy seating was very comfortable. The food was good.
This flight was even more crowded that Singapore to Taipei, an extra row of seats and an additional 4th seat in the middle made it extremely crowded. No leg room, no width for room. Terribly uncomfortable flight. The food was disgusting. We will never fly EVA Air again.
Movie selection was not as good as recent flights I've taken (EVA and other airlines).
Very smooth flight. Superb crew, great food and service. Slept most of the way. Excellent airline.
The boarding was organized and efficient. The crew was very thoughtful and did not wake me up when meals were served. I was totally exhausted after 2 weeks of vacation with a tour group. So sleep was more important to me. The crew just left me a sticker telling me that food had been served and if I woke up hungry to contact the crew. I did have the last meal scheduled on board. Food was very mediocre. The scrambled egg and minced meat were too salty. The porridge was passable. I was disappointed because I have high expectations of food from Taiwan. I thought EVA being a Taiwan based airline would have served its customers better tasting food.
delayed and the cabin crew was like trainees.. a bit careless and not so pleasing to their job
Crew's attitude can be better. I asked one crew member to help to put carry on baggage into overhead bin, but he was not willing to help. I needed help because my height is short. His attitude was bad.
The flight was ok. The person who brings tea and coffee totally forgot about us or just walked past at both meals. And special attention is given if you are Taiwanese
My original flight was rescheduled & EVA did a good job rescheduling my flight & connecting flight.
我在柜台被拒绝办理登机，因为我拿的中国护照。我没有台湾签证，有美国绿卡也没用。关键是没有任何人事前告知，从美国飞回去的时候也没人提醒说你回来的行程会有问题。然后票也退不了。我其实提前一天在网上check in了，航空公司应该在看到证件是中国护照时提醒一下。
Very long flight time. Still better than a connection flight. Staff is very good at service. Vegetarian food is not very good.
Aircraft is pretty old. Seat is not comfortable. Meal quality is disappointing. Entertainment system is not impressive at all.
Friendly flight attendants and gate agents. Very clean plane and food was good!
Plane took off on time and I had the whole row to myself!
everything was fine, would have liked better food but it was warm, great choices for movies
The food is always good and that flight was particularly good.
It was ok. Not good and not a bad experience
I flew Asiana Air not Korean Air which was my original flight. So, I have no say about Korean Airlines right now. I hope you guys will not make any changes of my flight on Feb 15th. I want to fly Korean Air on Feb 15th. and make sure it is the same flightr njumber for my husband also and do not make any changes on either flights. thank you for reading my letter.
Going through security a third time to get on the next flight was again utterly ridiculous and unnecessary. We were in a International secure area once again and as far as I'm concerned should not have been put through the gears for absolutely no reason. The United States can get all the information they need from the travel itinerary, there was no need to be forced out of a secure area to personally interview everyone on a connecting flight to find out their US immigration status.
Flight arrived early, fantastic, since it is short flight, no food being served
Great! Internet is below its competition. Poor connectivity quality and speed.
It was a good experience except that the flight has been rescheduled, bit disappointed but it happens.
Missed our flight with Cathay due to late Westjet plane and chaotic Toronto airport. Had to clear customs get bags and re check bags in an hour. Did not make it got lost not clear signage with bag drop off. West jet only allowed 1 checked bag for this international fluid. Cathay checked my second bag for free.
The only notable problem was bathroom facilities. Only one toilet for far too many people, and dirty nearly all the time. Both otherwise, Cathay Pacific is great. Wonderful staff everywhere.
The flight attendants were very helpful, efficient and courteous in helping everyone!
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
Better. I took an aisle seat this time. Although the overheard compartment above the seat ahead of me kept opening up during flight.
Short staffs, I ask stewardess to bring me cognac twice during dinner but they didn't bring it!
I have a Peanut Allergy and the Steward staff were very accommodating in ensuring my safety as my allergy is life threatening. Very professional and so vested in their profession.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
I had a 5 hour lay over in Toronto. Felt very exhausted and bored.
1. Everything was satisfactory concerning the flight. 2. Can't think of what could be better right now.
Entertainment kept turning itself off. Gave up on watching a movie.
Wifi took a while to kick in and we had a maintenance issue that took over 40 mins at the gate in Washington before pulling back
Not United Airlines' fault. It's ORL airport's fault.
United overall experience is great these days. Airport experience was very organized. Staff on flight were great. App and information as good as it gets.
Not the fault of United—weather, reroute around weather, time sitting on tarmac, arrived couple hours late, too late for train into city necessitating a much pricier cab but weather…can’t be helped.
I had no checked baggage but was required to hand over carry on baggage at the door of the plane. There was a lot of overboard space in the plane and I was one of the last ones. I ran to get my carry on but it was gone. I was given back at the plane door in Toronto, so the wait was not as long as it would have been at the carousel.
the delay for 3 hours was understandable due to weather conditions but the flight should’ve provided some on flight compensations or at least provide more food.
Flight was actually on Air Canada. The flight itself was fine. Nothing special. Food was pretty pathetic except for cookies. They offered plenty of food and drinks but just wasn't very good. Even for airline food.
The only problem that I have is if you have questions about your flight ✈️ there's no one to communicate with when you call 📱.
Contacting Canada air was a disaster. I will never fly Canada air again. If you called their 1-800 number, you were told that you might have to stay on the line for two hours. That is a disgrace. You should be able to speak to a human within the first 10-15 minutes. I went over to a cluster of phones and a lot of people were on hold with Canada air for 2-3 hours. This is why I will never fly Canada air again.
Landing in Toronto, special access in Toronto not well co-ordinated !!
As seems to happen every flight from Toronto to Ottawa we were delayed twice. We try to avoid Toronto when possible.. Denver to Toronto was fine.
Terrible service. Staff kept our passports and were too slow to check us in, web check in was not working and as a result of slow as molasses service we missed our flight and had to be rebooked at 2 am, I was charged for an extra drink and told I’d be refunded. Never received the refund. Very uncomfortable seats, staff are rude and dismissive. Will not be flying with avianca again.
Our family of four were seated separated entirely from one another. We were hopeful to at least be paired up with our children in groups of two. Remember that no food is provided. You will get two beverages and a single Made Good granola bite size bar. Air Canada Bistro menu is available for purchase. Blankets, pillows, and headphones are also available for purchase.
Not great. Missed my connection flight, due to AC issue. We were sitting on the tarmac for 90 mins before taking off.
Amazing and light experience, boarding on time, crew is super nice, clean salon and special thanks for movies availability. Provided by United Airlines
I did not like the fact that the first leg of our trip from Canada to Nassau was delayed by 3 hours so we missed our connection to London. But yet the follow day our flight never left Canada until about 1:10 the following morning. Only 2 of the 3 persons in my group was issued meal vouchers. We lost a day of sightseeing in London. On the Canada to Nassau London I requested a cup of water which the stewardess shrug me off and never brought it
Flight was good overall, Prem Eco was comfortable, food decent too. Staff was nice at boarding but then half way through flight like a light switch they turned miserable, almost bothered by asking for something. Have not experienced this with AC before. Like they were all angry, it was very weird and uncomfortable. The good news, we landed 15min early and it was pretty smooth.
