I find it was a bit hot before take off. If there is a way to improve the airflow it would be great
I wish there was a little more leg room between the seats. The recline was good and seats overall were comfortable. I also didn’t like the 2-4-2 configuration.
The flight arrived on time. 2×2 seating meant no one needed to sit in the middle. This was a connectibf flight from Singapore and required going to 3 counters in different levels to check a golf bag
a completely full flight - felt quite carmped in, despite being on the window seat. Meal served could better. Surely different from pre-covid trips I used to take to and from Bangkok.
Wish the underseat compartment don’t have a restriction, can fit a personal item such as backpack fully like most Boeing
Service was top notch and the attention to passengers is great. Takeoff and landing was on schedule. Food selection is good
Lounge a access was excellent as was the attentiveness and service from the crew as always. The food and drink supplied were of good quality. The entertainment system had a good selection and I liked the mapping system supplied. However the screen wild have been bigger and the operation a little smoother to navigate. The seats were barely comfortable, but adequate.
Food from Surabaya was below average but from Singapore is much better
The usual excellent experience with Singapore Airlines. The airplane was on time and actually early to Haneda Airport. The onboarding experience was pleasant with no delays, perhaps owing to the fact that the flight was not full. Nevertheless, the air crew were their usual outstanding standards in serving the passengers.
Excelent service and plenty of food and drinks during the flight. Flight crew very attentive to our needs. Leg room between rows are very disappointing.
Milan airport was bad experience. They should be more polite.
Fly Dubai takes low cost and thrift to new depths in terms of service levels, terminal 2 is grossly inadequate for capacity and resembles a crowded buss or railway station,, the fly dubai( Emirates) flight is never on time(was 2.5 hrs delayed), and this is not an isolated experience, the flght air conditioning was turned low while we waited on the tarmac for take clearance to save fuel, should say more!!!! The depths! I only fly this airline from a compulsion, emirates code shares for connections to Muscat
Love that you can walk directly to your gate from the Emirates Business class lounge, very convenient
This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.
Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
Emirates need to improve the boarding process. There is no point calling for all First and Business Class passengers plus Platinum, Gold and Silver Skywards members at one time. Further to this, try channeling all these people into one entry point with no defined lines. It was chaos. The is a common issue on the Dubai to Riyadh flight. Poor effort Emirates.
The staff on board were excellent. Kind, thoughtful, helpful - not just with me but with others around that I observed. Wonderful service.
Wifi was not operational for the whole trip. Other than this, flight was well received .
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
Except for the uncleaned tray, and the delay in serving food for our section (which may have been due to the location of our row) everything else was good. The crew were very professional and responded to our requests promptly throughout the flight. We as a family were not disappointed by Emirates.
business class is old but still done very well by the team.
Excellent airline. The plane was clean and the staff were very attentive
Good experience although the boarding gate is at the terminal extension hence need to leave lounge to head over earlier.
Thai Royal First is very good. Easy check in , Private room in the first class lounge and escort from ticketing to the plane. Once on board crew was very polite, food was outstanding, and the ride was smooth as silk. Restrooms were especially clean. Great Experience
I'm not interested in improving the airline. Therefore, I won't explain this in more detail. Next time I'll try a different one.
The flight (boarding) was delayed by 40-50 minutes and there was very crowed. They need to improve on the timeliness & boarding process. (They asked passenger to board in groups, but the 2nd group was standing there waiting for 20 minutes!). However, services from the crew was very good, also the food was good as well. I also found the legroom was quite comfortable.
Need to improve on punctuality. My flight was delayed by 1 hour.
Seats were uncomfortable and the vegetarian meal was awful. Some of the entertainment didn't work.
Except that our flight was cancelled, by mail, and later moved to 12 hours prior, then the experience was good. In Bangkok we were offered a hotel, it was fine, but would have been nice to know in advance😉
The flight was mostly fine, but I really wished that seats had an outlet to charge devices considering the length of the flight (15 hours there and 14 hours back).
We flew economy light. We did not want to check bags and we had free 1 bag, but just had back packs with small personal item. Try as we may could only get bags down to 17lbs each. So we put 2 lbs from one bag into other and checked it. I think if someone has a checked bag allowance and chose not to use it , it would benefit both parties to bump carry on weight up to the next level of 22lbs or 10kgs. Just a thought.
Flight delayed first from bad weather, then after boarding there was a problem with the plane. We had to get off and onto another plane...connections were missed and the trip took an additional 10 hours!! Pre-paid seatting was not honored due ro last minute carrier changes. Most of the trip was on Japan Airline.
Flight from Hong Kong to LAX was late, the plane was grubby, overcrowded and hot. I recently flew Starlux and that was a MUCH better experience.
Given the Business class airfare, the food variety and quality both were substandard. The crew was not interested to serve other choices and work hard to provide alternatives. Very disappointing food service.
Food , drink experience were great with Cathay. Crew service was excellent. Clean toilet and full snack bars always, pilot took of 26minutes later when boarding at Hong Kong with extra US customs check at gate 9 for US flight, but he managed to arrive only 2 minutes later from flight tracker. Smooth flight .
The flight was just ok, but the vendor made it exceptio ally bard to manage my own reservation and would not give me access. The blocked all of the one time pins to come to their email address which caused me.to go through them eceryrime to get seats see rhe reservation and even get wheelchair access for my sick 71 year old uncle. They only xommunicates via a bot which gave me incorrect info. I thought this was Kayak and not underprivileged. They ruined his trip, did not get him aisle seats and made it impossible to purchase extra leg room. It was a horrible experience. He was taken to hospital on arrival only to find he had blood clots and pnemonia while trying to navigate the airport. This vendor is very irresponsible and the airline could not access his info.
The morning in Hong Kong was ridiculous. Very chaotic. The flight was delayed. Missed connecting flights. Kathy should be more competent in getting the planes ready ahead of time so that flights can depart on time.. totally ridiculous and unnecessary. Very poor performance.
Flew from lax economy on cathay 777. Seat configuration 3-4-3. When the forward seat reclines it feels like someone is leaning forward and staring you. If you are slightly big tray tables will touch your abdomen even with seats upright. AVOID this above 777 configuration at all cost for a long flight. However their Airbus 350 3-3-3 configuration felt spacious and Seats wider.
Not much of anything could have been done better unless I had a first class ticket. I was literally 15 hours with an airline in the economy class. Very professional friendly and attentive crew. Good airline food, clean cabin, seating area and bathrooms. I've been 4 times back-and-forth with Cathay Pacific, and I would not choose another airline for this trip. Five out of five stars.
Crew on this flight dedicate their business class service to their high priority members. They would get priority service even the seats are behind me, and meals priority service and orders. I get the left over choices. I refused to eat because I felt discriminated, never booking this airline.
Dirty and smelly lavatory and toilets in Wamos Air operated flights
Nice crew , clean cabin , food was delayed due to problem with the quantity .
I booked and paid for a Business Class seat for myself and my wife. 4 hours before the flight i get a call saying the plane they sent doesn't have the correct layout to accommodate all the business class seats they sold me 3 months earlier at a premium of $1500 a ticket. So they have to bump me from Business to Economy and will give me a $400 credit (total of $800 for both seats) that I could turn in at Abu Dahbi for $400 in US cash. They then promised a row that we could have to ourselves and the arm rests would go up so we could spread out for each of us. My wife was taken care of but I was put in the exit row with the flight attendents set as part of the three...and the arm rest did not go up. When we got to Abu Dahbi, they would not exchange our credit for cash as promised. Very disappointed they took my money 3 months ago and refused to reimburse for the change in seats or follow the promises made.
Kayak and Aran grant issuing business class tickets without lounge access and sometimes 1 or 2 connections in economy class. It’s very disappointing to find out that after buying the ticket. Never buy tickets on kayak and Aran grant again
There was not any issues with the Etihad Airways. Staff was excellent and I love the variety of movies and games that they provided.
Very disappointing #1 - You have to pay extra to use the business lounge, or else you sit in the cold airport for 7 hours and fall sick #2 - Did an awful job with boarding, they turned on the "last call" notice on the monitor made the passengers come running to the gate, once the passengers came close the crew would tell them - hey we are not boarding yet, this included passengers with children also, this was happening all the time, it was pitiful to see #3 - Did not have the courtesy for the passengers in the business class, there is a reasons why people choose business class, because they need to get to work, that means sleep is very important for them, in the business class, the crew members would themselves cause so much noise by closing the door in a loud way, once the crew member does it then the other passengers are also doing it, #4 - the food did not smell good, #5 - The Abu Dhabi airport is small, so not a whole lot to do, especially when the layover is 7+ hours. #6 - Did not provide the slippers with pajamas, #7 - also the pajamas also I had to ask, only after asking it was provided. #8- Asked for an extra pillow because the pillow they provided was not tall enough, the crew member said there was no additional pillow and gave me something like a blanket, I tried my best to use that as a pillow, but my head kept on sliding and that messed up my sleep and did not get deep thorough sleep Overall the airlines did not have an understanding of how to care for the passengers, especially the business class ones. Overall it was a bad experience, I would much rather spend the money with Qatar airways, the experience with Qatar is so much better.
Seat space was tight and uncomfortable. There was hardly any cushioning giving me a terrible tail bone ache. Getting and out was extremely cramped. We paid for seat choices and felt totally ripped off. Food was mediocre. By the time the servers served 2 or 3 rows they ran out of this or that option as we saw on the inbound trip also. This is infuriating. Entertainment choices were extremely limited for such a long haul. The screen froze on occasion and did not switch off when the on off button was pressed. When it did it came back on its own in 5 seconds. The airlines has gone downhill since last year.
Crew was amazing as usual. Very comfortable for a 13hour flight. Check in at ATL was terrible. Ticket counter charged me $200 for a small bag. Apparently Kayak sold me a zero luggage ticket. No carry on no checked. So the check in desk charged me a bullshit $200 dollar fee for a small gym bag weighing less than 20lbs. In true 3rd party ticket buying. This will turn into a finger pointing process between Kayak and Etihad. Now I'm going to have to ship my bag back in the mail a day ahead of my return flight.
The flight from Abu Dabhi to Bangalore was terrible. The plane was an order model with no onboard entertainment. The beverage selection were very limited.
More leg space than other flights, but *maybe* narrower seats
