Difficult to find some food option for gluten and dairy allergy. May be a fruit salad would be better
There is an issue with A380 when it arrives in Munich, because a business class passengers like me have to wait for the first class passengers to disembark, which takes some time while you are also offloading economy passengers this causes an issue at customs where your business class passengers end up behind a large bulk of economy passengers This is a frustration and the early dislocation should be and is supposed to be a benefit of business class
Good flight overall. Good options of food on NY-Dubai-Mumbai leg. Not that good reversing back. The flight crew is courteous and professional as always. The seating was much more comfortable going into Mumbai than coming back. Cheers!
Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat
Some Crew were distinguishably fake in their interactions with passengers.
Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.
More leg room and comfortable seats at least for long flights
Overall emirates continues to amaze me with their. Awesome service . I had shifted away from emirates , because I lost luggage and watch in emirates in 2019 that drifted me away from this airline , but I am willing to give it try
We had a connecting flight which is got delayed they didn’t transfer me to another flight and up I have to by 3 new tickets and I have to pay extra luggage fees cost me rs 100000
Some how there was a miscommunication between JetBlue and kayak because my flight was canceled with JetBlue through kayak. I would not have know my flight was canceled unless I had called to verify exactly when my flight was. There was poor communication between kayak and JetBlue and I will never book with neither company every again.
It was excellent except for at the very end. I woke up about 1.5 hrs before touchdown and wanted to order food in the Business class. I was told they had shut down food service. It would have been good to get a heads up before they closed the service. Anna the air hostess was wonderful. She did get me 2 bowls of fruit and I was very appreciative of her. Wonderful human and a hostess.
Qatar Airways has gone down over the last few years.
I had to stay in the airport 15 even with a hotel reservation..i was refused to inter to qatar cuz the hotel was outside the airport. They could have offered a solution. It was really exhausting for me and my family.
My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.
Flight was fine overall. What you would expect from economy seats. I did appreciate the amenities (eyemask, earplugs, small toothbrush and toothpaste, thin socks).
There was not enough staff during boarding which had created big problems . Another thing once you enter gate area there’s no way to use bathroom and you have to be in that area 2 hours before boarding which is too much.
INDIGO connection is extremely bad.. will never book QATAR flight with Indigo connection.. I spend more money on Qatar flight to get better service but Indigo connection is worst than local flights
Seats were not comfortable and touch free remote wasn’t working.
The Crew was Very Nice but the food was Very Disappointing - the seats were Very Uncomfortable
My business class experience with Qatar is beyond excellent especially the crew as Jaly Liansangzuali. Rumana Khan go an extra mile to make the flight the most enjoyable one. They are friendly, kind, attentive. When I was nauseated the took care and checked me a few times how I was feeling and concerned.So fly Qatar and you will never be disappointed.
Very bad boarding staff. I was flying business. We were stashed in a bus as much as it could be filled with business then economy passengers. By the time we have reached the plane we have waithed 10 more minutes inside the bus mext to the plane because of some documental work in the plane. I guess TGS -Turkish Airlines Ground Services forgot yo radio the plane if it was ready.
My, Syed Zawar Hussein Shirazi frequently flyer membership number was not included on my boarding pass from O’Hare to Istanbul despite my reminder to the attendant at check in. Further she forgot to give me my boarding pass form Istanbul to Lahore and she needs to improve her customer service, please 🙏
I hate to have pay for my first luggage 165$ when I did my search on Kayak with 2 luggages .I don't plan to use kayak in the future and go with Turkish airlines directly
Love that they had a bassinet for our child during the flight. Thank you for that big time.
On this route the plane was also late and I almost missed a connecting flight to Tashkent. Moreover, my bag did not arrive with the same plane and only on the next flight from Istanbul. I was supposed to travel further from Tashkent to Astana and Saudi Arabia and if I didn't collect my bag in Tashkent I would have missed the next flights because I couldn't travel without my bag and all valuables inside it.
I took a nine-hour flight in economy class, and the seats were quite comfortable. I even managed to take a long nap, which rarely happens. There was a good selection of movies, and the complimentary kit included socks, ear plugs, a sleep mask, lip balm, and a toothbrush with toothpaste.
Horrible customer service , employees are rude , angry and can’t speak any language other than Turkish well,
I paid for reserved seats but didn't got them at all
The food could be better. The service was okay. Could have done more to provide water throughout the flight.
The seat in the 787 was broken and did not keep us in the upright position. Also the entertainment system was broken for some channels and only had audio and no visual display.
