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Checkin and boarding staff at Delhi Airport is not cooperative with passengers Their behavior very humiliating . They don’t allow Lap top bag and Ladies’ purse/vanity bag which most of the airlines allow besides cabin baggage and check in baggages. They try to charge extra payment on the pretext of small variations which normally other Airlines staff don’t do. Airline staff should be courteous & cooperative but check in staff of Emirates Airline at Delhi was not so at all.
Checkin and boarding staff at Delhi Airport is not cooperative with passengers Their behavior very humiliating . They don’t allow Lap top bag and Ladies’ purse/vanity bag which most of the airlines allow besides cabin baggage and check in baggages. They try to charge extra payment on the pretext of small variations which normally other Airlines staff don’t do. Airline staff should be courteous & cooperative but check in staff of Emirates Airline at Delhi was not so at all.
The experience was not as pleasant returning as leaving. Went through clearance twice, crew was not as customer focused.
Me and 2 other rows were forgotten during food service. We waited over an hour before they finally served our food. Then only had what was left. They did apologize. Also, they locked the bathroom due to turbulence and my 4 year old had to pee himself because they wouldn’t unlock it for him.
I enjoyed the live television programming for entertainment, and honestly everything was acceptable. It’s just that I choose emirates, because they have always been so much better in so many ways – food choices, service, accessibility, friendliness of the staff. None of those things were poor, but they have definitely slid from their position of excellence. One example would be that after the dinner meal was served, the flight attendants huddled in the back galley with the curtains closed (by the way, that’s where snacks and drinks are), and you have to interrupt them to go back there to either ask for something or to get a snack. While they do not respond in an unfriendly way, you are led to believe that you are interrupting them by coming to get a snack or making a request. Even something like, “ Yes, how many I help you?” would be a great improvement.
More space all around is practically essential on long international fights, and Emirates definitely delivers. But food selection and taste was only average. Otherwise, the flight was smooth and the cabin crew service was fine.
Serving food took so long . Almost time close to lend. Plus during landing air pressure in cabin cuss ear blocked took long time to unblock.
There was a smell front the washroom on flight. There could have been efforts to ensure better sanitation/air circulation once used severally.
The plane and services in Emirates flight from Los Angeles to Dubai were very good . But plane and services in flight from Dubai to Delhi were very poor/uncomfortable. Staff at Dubai and crew in Dubai plane was very very disappointing|shabby. Wheel chair was given only for a very small part of layover at Dubai and we faced great inconvenience. In short , our experience Dubai onwards(fly Dubai) was very bad and uncomfortable.
Boarding took forever! Was disappointed at checkin that they did not let me pay for an upgrade for my mother who has bad legs ! There was a seat available but they kept saying you need points ! I think that’s total BS! I had the money to pay and they made it so so difficult! Mean while onboard there’s a video showing pay upgrades available!!!!! The exit row seats we are were ok but super narrow ! Staff is wonderful
The flight was delayed in Jhb and I could have had some help in Dubai trying to get to my connecting flight to London
For a short flight, Qatar Airways offers very good onboard service.
From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung
Overall it was a very good experience. Boarding was efficient and well organized. The cabin crew were excellent. The meals were tasty and quite filling. The warm bread rolls were a nice touch. Seats were comfortable even if they were a little narrow. Entertainment selection was excellent.
To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.
They shld improve and provide a lunch or dinner in an international leg
I had already opted for Vegan food before 2 months yet they say we have no record for it,
From home to the airport, you must mention the terminal ready.
Food and entertainment was very very bad. Also, Doha airport is very bad. Entertainment was same for last 1 month....no change. Old movies. Food quality was sub par.
Better service is needed. I booked for Qatar but I was switched to American way after I bought my tickets.
Only negative was dostancevto transfer in Doha with no big golf carts to help us. Walked over 2 miles.
Excellent service and comfort from the moment you check in. Flight crew is hyper focused on making passengers comfortable and at ease. It’s like a flying hotel!
Horrible. Boarding was terrible. For a huge airplane, we needed to be transported to the plane. The boarding area was overcrowded and frantic. .The seats were so uncomfortable. The food was fine.
Only chicken as a meat dish through out the flight
Okay experience, seats had a very poor legroom and width. Very uncomfortable for long journeys.
the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up
A good airline, but at checking in, they allocated seats for my wife, and I far away from each other, and to change them, they wanted a payment, such a bad policy, it leaves a bitter taste in the mouth All was good on the plane, good food, but the air hostess was abrupt and a bit rough dealing with the passengers, but one has to find excuses for staff working under pressure
Flight canceled and then “uncanceled” after I booked are placement. I had to pay for both a Turkish Air doesn’t admit their mistake
Everything was great Turkish airlines should show the same attention to international flights.
I canceled this flight after turkish airlines did not provide any consideration for a death in the family while in Singapore
Pathetic flight. No inflight entertainment and seats were very cramped