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Very good in business class but not so good in economy.

I need an upgrade to business class but they ask for bidding. Never mind...

I had the worst experience I’ve ever had with any type of airline,they destroyed my baby’s baby stroller,that cost more than 2000$,the seats in a 13 hour flight was broken,so I definitely not recommend that airline for other people

The flight was delayed which cost me to missed my connection flight.

They lost the stroller and car seat which they found after 4 days, and on the way back they damaged the stroller.

Very old airplane with old and seat for business class

There is issue with first name and every thing is correct, and they did not onboard, it was really bad experience I recommend not to buy ticket and support team is very poor ever though online support is very bad

The entertainment system on my seat didn’t work for the whole length of the flight, staff was not helpful. Horrible experience. Its so hard to go through a flight from LA to jeddah with no movies.

Entertainment on all 4 business class seats were terrible audio and could barley hear. The 11 hour layover in Riyadh was a nightmare and no one told us that nightmare matter what we do or what we were willing to pay there were no places to rest or sleep and nine of the lounges allow you to enter them no matter what unless you are 4 hours or less from flight time. With a 78 yearold mother with me this is ridiculous. The employees of the airline in Riyadh and of the lounge treated us like servants or lower class people. Never again

Behaviour of the staff very unprofessional. Choice of accepting Tea and coffee was only at the time of recieving meal. I requested if I can have tea later. Response I got was" I am going to sleep after serving food, either take it or will not be served letter". Few hours later I saw many passengers getting to kitchen and getting a cup of tea.