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Wifi was not operational for the whole trip. Other than this, flight was well received .

We arrived in line for check in at 6:15 p.m. but did not check in until 8:00 p.m. The line for economy check in was very long, and all of the desks 03-13 were not open, although most of them opened sporadically. The crew on board were very nice and helpful, friendly and kind. It has been many years since we flew Emirates (at least 17 years), and we notice that foot rests are no longer available in economy, but we were lucky enough to fly in the upper deck and appreciate your opening some of your flights to economy passengers in the upper deck. We will definitely fly on emirates more often! Thank you.

Excellent comfort and entertainment. Service poor..Food average with little choice.

Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees

Charged for internet that never really worked. The food selection was just ok.

Flight was on time. Seats (economy) were very comfortable and food was excellent. The bad thing was that after landing it took an hour to reach arrivals. We had to wait 15mins to get off the plane and then had to board a bus which moved very slowly and took almost 30 minutes.

Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.

Some Crew were distinguishably fake in their interactions with passengers.

Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience

We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane