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Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours

Can’t complain Only downside was the Kiosk passport check and customs clearance at Melbourne. When will they improve that service🤔

Emirates need to improve the boarding process. There is no point calling for all First and Business Class passengers plus Platinum, Gold and Silver Skywards members at one time. Further to this, try channeling all these people into one entry point with no defined lines. It was chaos. The is a common issue on the Dubai to Riyadh flight. Poor effort Emirates.

Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you

One of the female staff from the cabin crew, forgot to ask us about what we want to drink and focused more on other specific people rather than treating everyone politely. I asked her about the drinks to which she said oh I forgot.

They should resume the fast track for business / first class passengers

Wifi was not operational for the whole trip. Other than this, flight was well received .

We arrived in line for check in at 6:15 p.m. but did not check in until 8:00 p.m. The line for economy check in was very long, and all of the desks 03-13 were not open, although most of them opened sporadically. The crew on board were very nice and helpful, friendly and kind. It has been many years since we flew Emirates (at least 17 years), and we notice that foot rests are no longer available in economy, but we were lucky enough to fly in the upper deck and appreciate your opening some of your flights to economy passengers in the upper deck. We will definitely fly on emirates more often! Thank you.

Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!

It was great, a little more leg room would have been better particularly since we were in premium economy