My baby was with me it was really good experience with emirates
Chaos at the gate while boarding - no clear signs or announcements
Always enjoyed flying with Emirates, flown with others but they don't really measure up. The others are cheaper without a doubt, but not as good as Emirates
The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
Bathrooms were amazing and first class seat was very comfortable. Food was edible but not up to the standards of other first class meals on other airlines. But Caviar was amazing! So much caviar. Dom Perignon 2015 was room temperature. It would have been amazing if it was chilled down a bit more. Slippers were amazing and amenity kit requested was beautiful. Requested Pajamas never came so can’t tell you how nice they were. Loved the design of the seat and personal storage. Suite was much smaller than other airline’s first class and tv screen was tiny and remote difficult to use. I probably wouldn’t pay for this flight again.
Had to do shuttle bus both times during the transfer. It was waaay longer than acceptable. These 777s need a refurbishment really badly. Emirates and Dubai Airport used to be top notch. Now overcrowded and outdated.
Super flight. On time departure and arrival. Very good service. Luggage arrival at DXB was a little delayed but you can’t have everything the very best :)
Sadly I couldn't get the food I requested as it was out. Also, if you don't want to be woken up make sure the crew knows it. My wife was woken on every service.
This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.
Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you
They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far
Limit the number of usage of wine or please arrange our seats. The passenger was drunk on this flight and not on Thiruvananthapuram to Abudhabi.
Flight got canceled due to Middle East conflict. Just fly hasn’t refunded me the money
Unfortunately the flight was cancelled so I never got to go
The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.
Dear Team, I purchased a full travel package that included 2 checked bags through you and JustFly. However, when I arrived at the airport, my ticket showed 0 checked bags. Since I was traveling internationally to India with 2 bags, It was a $200 per bag at the counter, which was extremely disappointing. For an international trip, why would I ever choose a no‑bag option for only $20–$30 less? This seems like an error in the booking process, and I am requesting clarification and a resolution. I have called JustFly and on phone for 1 hr :53 min and they couldn't help till I show some kind of proof etc which isn't possible but besides that love your service and using it for years !
Ethiad wanted to charge me $1100 for 2 checked bags on a ticket that was $550. Nother the airline or airfare assist was willing to help before arriving at the airport. All parties said it was the other responsibility to help. Never flying ethiad or using kayak again.
Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.
No entertainment except on app. No outlets working to charge. Good service
Dirty and smelly lavatory and toilets in Wamos Air operated flights
Everything was great, the infotainment system was glitching but this was not a big deal.
It was a good experience - too many times checking at the airport - every time had to remove shoes , belt , laptop etc. that was a bit of exaggerated. The seat had a sharp metal plate -- which torn into my jeans.
To the Ethiopian Airlines Customer Relations Team, I am writing to formally express my disappointment regarding my recent travel experience with Ethiopian Airlines on . Unfortunately, the level of service provided fell significantly short of the standards I expected from your airline. I would like to highlight the following serious issues encountered during the journey: • Cabin Condition and Hygiene: The aircraft cabin was notably poorly maintained. The seating area was dirty, and there was a persistent, unpleasant odor throughout the flight, which made the environment very uncomfortable for passengers. • Inadequate Service: The overall level of service provided by the staff was unsatisfactory and did not reflect a professional passenger experience. • Baggage Loss: Upon arrival, I was informed that my luggage was lost. This is particularly distressing as it has caused significant personal inconvenience and disruption to my schedule. As a frequent traveler, I value reliability and a clean cabin environment. I request that you investigate these matters immediately, provide an update on the status of my missing baggage, and outline how you intend to compensate for these failures in service. I look forward to your prompt response and a resolution to my lost luggage claim. Sincerely, Puguh
To the Ethiopian Airlines Customer Relations Team, I am writing to formally express my disappointment regarding my recent travel experience with Ethiopian Airlines on flight 629/352. Unfortunately, the level of service provided fell significantly short of the standards I expected from your airline. I would like to highlight the following serious issues encountered during the journey: • Cabin Condition and Hygiene: The aircraft cabin was notably poorly maintained. The seating area was dirty, and there was a persistent, unpleasant odor throughout the flight, which made the environment very uncomfortable for passengers. • Inadequate Service: The overall level of service provided by the staff was unsatisfactory and did not reflect a professional passenger experience. • Baggage Loss: Upon arrival, I was informed that my luggage was lost. This is particularly distressing as it has caused significant personal inconvenience and disruption to my schedule. As a frequent traveler, I value reliability and a clean cabin environment. I request that you investigate these matters immediately, provide an update on the status of my missing baggage, and outline how you intend to compensate for these failures in service. I look forward to your prompt response and a resolution to my lost luggage claim. Sincerely, Puguh
I will fly this going forward especially for ORD to EBB and the reverse.
I paid for internet that did not work and had to pay more to have it
We had a good flight experience with this airline despite reading many negative comments
Planes are good. However the entertainement system is slow. The headphones are of low quality and I could hardly hear a movie The movies lack subtitiles
Delay not posted, only departure time listed- not boarding time. We left an hour late and arrived 45 min late. Restrooms had backed up sinks and toilets not flushed ) passenger error). Lots of screen for entertainment didn’t work. But we arrived with our luggage
Check in took over an hour because printer was not working. Attendant did not know how to give free layover Addis Ababa hotel vouchers or update frequent flyer number. After repeated attempts, got voucher emailed. However hotel wanted printed voucher hence more delay. Bus time from hotel back to airport was printed 4:50 hours, but hotel reception called at 3 pm saying bus will leave at 4 pm. Then hotel reception called again saying 4:15 pm. We rushed at 4:15 pm and bus was not ready until 4:40 pm. Many audio outlets were not working in planes.
