Staff are not helpful, our flight was cancelled due to aircraft problem
Unbelievably poor service from flight attendants. They didn’t even do water service on a four hour flight. Just disrespectful.
Great flight. On time boarding. Smooth flight and on time arrival at EWR. The flight crew was marvelous and there was a great selection of movies on the entertainment system. Our bags were at the carousel before we got there. Another excellent flight from United.
Not great experience - we were super late boarding due to issues with aircraft. Then when we finally all got onboard and seated and they started taxiing out to the runway they just stopped then turned around and went back to the airport. Apparently the crew “ran out of time” to legally fly us. They mentioned that they were about 2 minutes away from taking off. I understand the rules and safety but kinda wonder why they would have bothered boarding us in the first place? Had to go all the way back and de plane and then wait in a HUGE line to get a hotel (this is somewhere around 2:30am) finally got to hotel by Uber (no shuttle after 20min so gave up) and they ended up putting us all back on the same aircraft at 10am next morning so got about 2.5 hours sleep. They did give us. $250 credit, but it was a São Paulo Brazil flight out of Dulles. The flight and everything was fine.
Very thoughtful flight attendant offered me water immediately since I had run to make my connection.
The internet service I paid for didn’t work at all and the flight crew was not very friendly.
IAD with the archaic people movers is just a place to be avoided.
Tastless food and too obvious lack of enthusiasm for service in the economy vesus business class
I really enjoyed flying with United airlines amazing experience , good customer service and great food
Airbus plane, nice and polite staff, entertainment even as it was a short flight.
I have travelled many times on Turkish, but they always board at least 30-40 minutes past the stated time. If informed properly, passengers can choose to spend more time in the .lounge instead of standing around by the gate waiting to board. The new lounge at DFW was a big disappointment. The aircraft itself was a shock. In the past I have flown this sector with regular business class seating configuration of 1-2-1, The 2-3-2 seating is very disappointing after paying such high prices for tickets. The DFW to Istanbul segment was slightly better, but the Istanbul to Delhi segment was no better than premium economy. I will try to travel more on airlines which give business class passengers more value for their money.
Excellent staff despite some trying passenger situations. Very impressed with their good attitudes and kindness.
Crew were unfriendly, touch screen for movies didn't work very well, seats were tight and uncomfortable
I'm very tall so the leg room of the seats could have been a little more spacious. Otherwise, everything was excellent
Changed to older plane with old set-up in Business class.
Not good. I was supposed to be in Mint but got in economy class
Nothing luxury about Turkish airline compared to many other airlines
Space between seats is challenging but otherwise excellent service in every way.
Very bad experience with turkish airline tk 0001. Very uncomfortable seats and food ran out and crew was not helpful
The worst experience I have ever been in, they canceled my ticket the very last minute although it was Booked since October! They claimed it was not possible to change the schedule till January 11, 2026 and all my plans were screwed! My wife paid cash upfront a down payment for a surgery she was going to perform on dec 27th, and all these money lost! I’m considering seriously to get support
