A little aged aircraft but overall good. Smooth fight and got us to Bangkok. Thanks.
Refer to the Osaka-Tokyo one, it explained how I felt about both flights
Though the flights to and from Tokyo were the longest (and some foods I found a little bit unappetising, but some I liked), and Osaka to Tokyo was very short (therefore no food or entertainment), I kinda enjoyed them and might use them again if I go to Japan again at some point in the future
I am a United 1K flyer but certainly I would fly ANA again. Great inflight service!
"The Room" is the only way to fly. The service was excellent and the stewardesses we all gorgeous and friendly. The boarding process was delayed and the attendants at the airport were not the best.
Great. Very helpful staff and accommodating. The flight was also smooth
Awful. They cancelled my flight from Osaka to Tokyo and did not communicate this with United so my flight was never rescheduled. I had to call United myself who, after being on hold with them for an entire hour, did not believe that my flight had been canceled because ANA never reported this. ANA themselves refused to rebook my flight. United then said they would only rebook my flight for $600. After three hours of calling I was able to rebook my flight. My total trip was delayed 7 hours.
Flights got canceled due to weather and rebooked; however, were rebooked for the latest times and I was unable to move anything up.
My son flew and had a great experience.. thank you for taking care of my baby
One of the business class panels where we were sitting was broken and it didn’t close. Therefore, the be privacy was limited.
Between being the only jetstar flight delayed to changing gates at the last moment and starting boarding late, jetstar dropped the ball on this one. we had to run for last train. Never again
The seats are very uncomfortable just was not a pleasant experience
my flight was cancelled an hour before departure and i have not received a refund yet.
A child behind me was kicking my seat and the cabin attendant noticed and kindly asked me if I’d like to switch to a different available seat. Really nice.
The flight crew was very nice. Had a bit of a hiccup on my end when I checked in flying from Tokyo to Sapporo but the staff was very helpful. Definitely enjoyed both flights.
Seat bottoms were not good, hard to sit so long. Food this time was bad. Crew were absolutely excellent. Plane was good and clean. 30kg checked bag weight limit is very convenient. Price is very good but seems to be rising lately. I'd would like a value plan (check bag and seat selection) but without meal. Is also like better upgrade options, once I purchased my tickets there was no option until boarding gate or after take off, but price of upgrade was still high.
Good budget airline. Disappointed zipair membership program doesn't let you transfer your 30% discount to your family members.
Punctuality is a great factor. Boarding, departing and landing in timely fashion. No hazles and very profesional service in land and during the flight. Great experience.
Wifi never really worked. Flight attendants were generally fine except when they were not very helpful when my wife accidentally spilled a soda (they chastised her to apologize to the people sitting behind when it was dark and we couldn't see anything and they brought one tiny napkin to help clean it up). Seats were uncomfortable for all four of us. Otherwise a typical flight.
Seats in economy might too narrow. people sitting next to each other is always hitting shoulders.
Easy to board and fly, no frills. Yummy ramen on board.
Couple of the crew members were really nice and the rest are really rude and didn't help when we needed help, food was not worth it at all and most importantly there's no even entertainment system other than a very interruptive and slow internet and some movies.
internet didn't work. No offer of drinks or snacks.
Internet connection very poor, means you can not even order items through their own shop.
Een prijsvechter, dus dat moet je ook verwachten. Voor alles moet je betalen. We hebben vooraf een maaltijd en een amenitiesset besteld. Die kregen we netjes uitgereikt aan boord. Het is BYOD voor het amusement tijdens de vlucht en dit werkte uitstekend. Geen trage wifi, helemaal niet. Alles kost geld, zelfs een flesje water. Misschien op langere vluchten wel gratis water, thee, koffie. Maar daarentegen mag je na de security je lege drinkflessen gewoon vullen en mee aan boord nemen
Crew were decent. For 14+ hour flight, the leg room was cramping, the food is terrible, no flavor, no taste. I wouldn't fly this airline again just dreading about their bland, flavorless food offerings. It was cheap flight, arrived early in jfk but waited > hour to get to the gate. Not sure if that was flight crew's fault or airport fault. But it made me not to fly this airline again
amazing service for a 4hr flight, great selection of movies and music, blanket options, good toilets
There was something that did not work on every fligjt. No water in business class washroom and inflight entertainment system did not work in business class.
Everything was great, except for the inflight entertainment, which wouldn't work on my Samsung Zflip. The flight was smooth despite the heavy rains exiting Tokyo. The cabin crew were very attentive and friendly. I had the pork katsudon, which was very tender and flavorful.
Flight left on time landed early, Crew was great , never an easy job. Bags arrived in a timely manner . Good job all in all.
Worst airline. They had 3 security checks just to get onboard and no notification prior. Had to throw away any liquid bought at duty free because one of the security checks was prior to boarding the plane. My onboard media console was not working, the flight attendant said they will check on it but did nothing. Pretended we did not ask for it to be rectified for a 17hr plane ride. Horrible experience. My first and last time taking Philippines Airlines.
Check-in was tedious. They could just have used the electronic boarding passes and counter checked the passengers’ names in their manifest. What’s the use of the early checkin if we still have to queue at the only 1 functioning checkin counter!
No power on an 11 hour flight? What a joke. Crew did not come by enough to get trash or offer water.
I’ve had previous bad experiences with Philippine Airlines so i was pleasantly surprised with the vast improvement in comfort, service and food quality.
The check in they do so much checking our luggage’s. You can hear the tapping while you are in line it sort of annoying. Anyway, the rest was great.
Cebu Pacific is just ok. Not really a budget airline as tickets can be pricey especially the add-ons. Releasing of checked-in baggage also took a long time to be available for pick-up. I also have a pending issue with Go Rewards where the my membership ID was automatically removed from the booking so the points were not awarded, and it has not been fixed for months already.
At the boarding gate there were repeated announcements about the plane being full and there not being enough overhead storage and how we were only allowed one cabin bag and anything else would be charged. Piranha staff made me pay for an extra bag...when I got on the plane, there were empty seats galore, not full at all. I will avoid these people in future.
Most passengers going to Dumaguete early are tourists who are some booked thier ferry online. Mine was wasted because of delays cause by waiting on runway before taking off and too long before they let us go down...I could still make it in time if they let us go down early. We are just there waiting to go down the plane for 10-15mins.
No entertainment and not expected. Cabin was very cold which brought the comfort score down
Boarding had us in a tunnel with no AC for 15 minutes. Not planned well. And you have to pay for water, get at airport
I was memorable! THIS FLIGHT WAS ALL ABOUT WAITING! WAITING TO BOARD SINCE FLIGHT WAS DELAYED. WAITING IN THE RUNWAYS NO AVAILABLE PARKING BAY. FOR THE LAST TIME WAITING FOR FOOD COMPENSATION
Can buy food instead of online order. Maybe limit the meal so no waste.
The front desk and early check in was fantastic and the flight did not have any turbulence
It was a low cost flight, so no high expectations. The experience was average.
The flight was delayed for 3 hours and I missed my transit flight.
