As posred earlier the crew was very accommodating & professional. Thank You Allen
As posred earlier the crew was very accommodating & professional. Thank You Allen
All though you can not help it the kids was loud and unruly, The crew was very accommodating and professional. Thank You Allen.
No priority counter check in for families with young children.
The flight was delayed from GUM to ICN, there was no notification on how delayed the flight would be. Although we received notice, there was no specified time given. The flight was also very uncomfortable.
they made me check my carryon. There was space in the overhead bins.
This flight was a code share on Air New Zealand.
Aircraft has better leg room than any of United's larger planes. We had requested mobility assistance for this and related flights. United's response to all was superb.
Honestly, best experience I've had with an airline in recent memory. Flight was on time, comfortable seats, snacks and entertainment was top notch.
I was delighted that we were able to get on the 4:40 pm flight rather than our original booking at 6:55 pm!! Other than that, the flight was comfortable and landed early😊
Really good experience with a redeye flight from SFO to BWI. Boarding was efficient, plane was comfortable and newer than others, lots of audio and video choices, and staff was great. I appreciate United's service.
The staff was so kind and very helpful. I had to use handicap wheelchair services and was so thankful for how well they treated me during my whole trip. Thank you so much. Jessie took time to explain his service and what part he played and how others was going to be available to help. The flight attendants was so helpful in helping me get to my seat. Made me want to plan my next trip with United Airlines. I usually use Delta.
Crew was wonderful and attentive. Chris (I think that was his name as I was seated in the back in 52F) was amazing and funny. The captain was informative and did everything to get us to Denver as close to on time as possible. Bags came quickly at baggage claim. Online check in would not allow me to change my seat 24 hours ahead of time with dozens of seats showing open and I really do not enjoy being in the back of the plane for long international flights.
My only concern was that we were on the tarmac for so long and weren’t told what was happening. It turned out that the system needed to be restarted but it would have been nice to know earlier.
Check in and boarding were very easy. Quite good food and a complimentary glass of wine with dinner. The acoustics on the TV difficult at times, and the options extensive though not very updated.
I Fadang (SPN)Northern Mariana Islands
Manila (MNL)Philippines