Although the flight was delayed and out of their control, we boarded and were underway in no time. The crew were great, the service A1 and the meal was superb ( I had the chicken dish). I would fly with Qantas again, anytime. Noel Swift
I couldn't hear all of the announcements. It was nice when they put them on the screen.
Qantas is always subpar beyond comfy chairs for a domestic flight
Their aircraft are old and amenities lack way behind other international carriers leaving from BNE. Even in economy
same as previous comments. i hate being on a plane that long. no problems w/anything else.
Our flight was delayed twice and after we boarded it was delayed again as they were searching for a passenger's small bag. We arrived in Hobart one hour later.
We were delayed for 7 hours. The staff and management could have organized the getting of seats on later flight earlier than 20 minutes before late takeoff. Everyone was worried and lost. Was chaos and it didn’t need to be.
After Qantas staff asked us we have the option to book our hotel and then email per written letter. I was denied my right for a $300 voucher after the flight was delayed 24h. Wael Idriss On Nov 22
couldn't work out how to work entertainment. seats a bit cramped.
Meal definitely May be better as well as games (not at all) Flight attendants were ok- however cannot say that very friendly I loved that there was reasonably enough place for legs and third seats near us was not occupied
Boarding was slow and could have been faster. Flight delayed over an hour and mad rush to catch the connecting flight which was very stressful for seniors! Luggages did not make it and no compensation whatsoever. Although announcements on plane was made for passengers with connecting flights to disembark first, reality was different as not adhered.
Great experience in business class. Plane seat configuration is dated with three seats in a row but very spacious and lie flat worked fine. Entertainment options are limited but sufficient for the flight duration. WiFi does not work. Flight attendants are awesome and food is OK.
Flight went very well. Cabin crew were all courteous and very helpful, always with smiles on their faces. Food was great. I always love heated nuts with wine. Flying business class with Philippine Airlines is always a pleasant experience.
Great food selection in lounge. Excellent bartender, friendly staff. Good service on the plane.
Check in process was excellent. Lounge needs improvement. Food not palatable and no good choices.
I like the pleasantness of how courteous and friendly and helpful everyone is
It was never explained why the departure flight was canceled and delayed for 1.5 hours. It would have been nice to stick with the original itinerary.
Many movies do not have captions, which would have been helpful when you have to live with the flight engine noise.
Everything was fantastic!!!! I can’t wait to fly home 😃!!!!!
Plane are getting old, almost an hour delay due to technical reson , after all passenger aboard. Took 4 flight on business class this trip and all the planes had an issues. PAL need to improve their planes.
In my return flight they couldn’t identify my ticket or boarding pass, I had to go to 3 different counters until I was able to get my boarding pass. The food was on, it was the bear minimum. They didn’t even recognise that I was a Muslim and can’t eat meat, chicken or pork. In one of the trays I believe they served me pork. The staff were very pleasant, but they need to be aware of their surroundings more carefully, one of them stuck her lower belly right into my face! I was shocked and very uncomfortable.
China Southern was not the problem. I booked my flight through Kayak and also received a booking reference and alert details regarding departure time and gate numbers… however Kayak NEVER actually booked my flight! We were stranded at the airport without a flight for a long awaited holiday!
The connection between LA and Atlanta was too much stress
The airport didn‘t give me the ticket. I called customer service to ask for a refund but they kept giving me a perfunctory response and refused to refund me.
Not good - chair back could not move back for premium economy. Not worth the price
It was great. The staff were so nice and helpful the food was great and they always made sure I was okay. As a foreigner I was worried about the language barrier but it was absolutely no issues. I highly recommend
We bought an upgrade to Business Class at the airport but did not realise that it was not the regular Business Class. The 787 Dreamliner was very dated with the seats not as comfortable as other airlines and some things were almost coming off. We were then told that because it was an upgrade at the airport, we get to sit in the BC cabin but will be served economy class food. So when everyone else got served in china ware, we were given the tray you got in economy class. The wifi does not work. It only connects to watch movies (which is the same as what you find in the ICE) but the internet does not work. The cabin crew while were friendly, were not responsive. Overall, I will never fly China Southern again.
I love flying Chinese airlines in general but China Southern is probably the worst of the lot. The service is poor and food is below par.
The flight was okay it was the kayak customer service that was poor, I have been trying to change my name on my flight ticket 3 days before my flight and nothing got done about it even tho I messaged so many times and phoned, all I got in return was that is was being processed and still to this day nothing has been done about it, I think it’s disgusting and un needed stress to the trip.
The food was perfect. The boarding process is a bit long. Given the late boarding time, I felt very tired by the time I was seated.
I liked that we got to our destination safely. I did not like the “no” amenities. The plane was very cold and a blanket was only offered for sale. In fact the only things you could get were for sale. Food, water, snack, etc. I’m very surprised that they did not charge to use the lavatory. The seats were uncomfortable and did not adjust. My butt literally hurt after just a 4 hour flight. I don’t remember the cost of the flight, but more than $10 was not worth it. I’ll never fly Cebu airlines again. Ever!
Leaving early was wonderful your seats are for a small person
The staff were excellent, the seat comfort is very poor on a three hour flight, Scoot Airline seats were poor quality also, they are okay for a short flight time of no more than one hour!
Passengers seemed to ignore zone boarding which added some chaos. Actual flight was fine. CebPac charges for water and snacks. De-boarding involved steps from a plane, then a bus and a very long ride to the terminal. Baggage signage was updated after luggage came on the carousel, so this was confusing.
No entertainment and not expected. Cabin was very cold which brought the comfort score down
Your check in lines were terrible everything else was great!
Kind of worried due to typhoon but yeah we can't do about nature thing. So okay naman kudos to all crews and pilots for the safe landing.
it was good experience though we wait for a minutes in the railday due to no available parking. Keep it up all..
I was memorable! THIS FLIGHT WAS ALL ABOUT WAITING! WAITING TO BOARD SINCE FLIGHT WAS DELAYED. WAITING IN THE RUNWAYS NO AVAILABLE PARKING BAY. FOR THE LAST TIME WAITING FOR FOOD COMPENSATION
Very good no problems with this airline friendly staff at checking ask you where you want to sit left on time everything easy, it’s a budget airline no food or entertainment unless you buy on the flight but who need food etc on a late night flight.
The smells on this plane were disgusting. So many sweaty and unhygienic people i couldn't stand it. I dream of being anywhere else in the world when I am on a JetStar flight they suck.
It was better than I expected. Thought $5 for a small cup of tea was a bit much!
15kg allowance is outrageous. Change of time a few days before departure and more than 2 hours of delay in the end. The worse we’ve taken so far in Oceania.
Very quiet plane!! One of the quietest planes we have been on.
Unaware of charge for carry on until i got to gate
I like that fare is cheap but because there's no amenities whatsoever. You get what you paid for.
For some reason the cabin was kept very cold. Unlike my flight over which i would say was excellent this was a long, cold flight home.
The plane layout is built for short haul domestic flights. 3-3-3 configuration in economy is ridiculous for ~10 hour international flight.
We were seated right at the back of the plane along with young parents and small children. Very noisy and seats super uncomfortable.
Why is it so hard for Jetstar to get boarding a plane correct? In this current environment why have everyone on the plane early to just sit on the plane while they work out where their boarding system went wrong resorting to using a hand held counter to check numbers on the plane Having everyone on the plane for longer than necessary is very annoying then when arriving at the destination it takes 1/2 for ground crew handling baggage to get the bags out again this creates issues with keeping people in confined spaces longer than necessary
